Love the quality of my buttonsmith reel. Compared to other badge reels I’ve used, the plastic clip actually keeps my various hospital badges/security beeper in place rather than popping open. The stri... See more
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Order was complete and received as promised. Lanyard material is soft and comfortable. Snaps are good quality. Lanyard is shorter than I would prefer. An extra 2-4 inches would be better. Still, qua... See more
I use Buttonsmith for all of my major printing needs! They are the absolute best and I love how everything turns out each time! I also love how they are able to set up an online store which makes it e... See more
I received a dog collar as a gift from my sister, our puppies are siblings. However the phone number was wrong on the collar. Not sure who’s fault, I’m assuming my sister. Buttonsmith responded very... See more
Company details
- #17 of 60 best companies in Pet Supply Store
- #10 of 15 best companies in Commercial Printer
- #13 of 35 best companies in Custom T-Shirt Store
- #6 of 10 best companies in Embroidery Service
- #5 of 9 best companies in Fabric Product Manufacturer
- #19 of 26 best companies in Promotional Products Supplier
Written by the company
Buttonsmith is an innovative American manufacturer offering high-quality, customizable accessories and apparel through both our online store and our enterprise platform. From our union-certified facility in Washington state, we craft a unique range of products including our popular Tinker Reel badge reels with interchangeable tops, premium dog collars and leashes, custom buttons, magnets, lanyards, t-shirts, tote bags, and stickers. What sets us apart is our commitment to quality and innovation. Our signature Tinker Reel design lets you instantly swap decorative tops to match your outfit or mood. Our dog collars and leashes are built to last, made with premium materials and careful attention to detail. Every product we make combines creative design with durable construction, backed by our satisfaction guarantee. As America's only carbon-neutral t-shirt printing operation, we take pride in sustainable, ethical manufacturing. All Buttonsmith products are union-made in the USA, supporting American workers while maintaining exceptional quality standards. Whether you're shopping for yourself or looking for custom merchandise for your organization, our state-of-the-art facility ensures consistent quality and rapid fulfillment. Beyond our consumer products, Buttonsmith's technology platform powers merchandise programs for political campaigns, franchise networks, labor unions, and non-profit organizations. Our innovative zero-inventory system and automated compliance handling have made us the trusted partner for over 300 organizations nationwide. Visit our online store to explore our full range of products, or contact us to learn about our enterprise solutions for organizations. Experience the difference that American innovation and craftsmanship can make.
Contact info
PO Box 1300, 98014, Carnation, United States
- www.buttonsmith.com
Replied to 25% of negative reviews
Typically replies within 24 hours
Scam
Update, Not only have I not received my order! After numerous e-mails and phone calls to the company, and no one ever answers, no response! Do not buy anything from these scammers!
Date of experience: February 02, 2025
Have ordered tons of these
Have ordered tons of these. Not because they wear out but because I love all the polka dot ones.
Date of experience: January 28, 2025
It has not been shipped / received
It has not been shipped / received
Date of experience: February 01, 2025
The collars were great
The collars were great! Well made and arrived quickly.
Date of experience: January 15, 2025
Quality Collar
Quick delivery, just what I ordered. I needed to change the number. The previous one was fine after 3 years.
Date of experience: January 21, 2025
Collar came quickly but difficult to read
Collar came quickly, and was a good price. The text however is printed in a way that you can't see it all as the collar is adjusted. The extra large print looks a little off and the phone numbers being under the buckle are impossible to read. A person would need to remove the collar to get the information.
It feels well made however, and is probably worth the money spent.
Date of experience: December 26, 2024
So fast!
Buttonsmith was able to help me out in a jam with a super fast turn around time and a great quality print!
Date of experience: December 05, 2024
Product is good quality and just as…
Product is good quality and just as described
Date of experience: November 14, 2024
One of our dogs already had to call her…
One of our dogs already had to call her when we got her. She needed to be rehome. So I got her a new one and her other dog one before he passed away. Then our current dog we have besides the one he's broke. So instead of going back to the pet store I decided to get them from you guys again. I also like the price and how easy it was to do and how quick it got to us.
Date of experience: November 03, 2024
Order received correct and promptly
Order received correct and promptly. This order replaces the exact 2 collars my dogs have worn for 5 years. The original collars were in fine working order and still very legible. Both dogs love the water and spend a lot of time outdoors in rough terrain. Thought they deserved a fresh look. If I had not been able to get these exact collars I would not have replaced them.
Date of experience: November 11, 2024
Fast shipping and a good quality made…
Fast shipping and a good quality made in the USA product. Love all of the different prints! We have 5 dogs & they all have Buttonsmith collars.
Date of experience: October 25, 2024
Really sturdy dog collars that slide…
Really sturdy dog collars that slide around freely on my dogs' necks with all of their very long hair. It doesn't make tangles.
Date of experience: October 23, 2024
Leash and collar
This is a great company to work with and I’m very happy with the dog collar and leash I received for my little dog.
Date of experience: October 21, 2024
Super easy to find and a large…
Super easy to find and a large selection to choose from.
Date of experience: September 27, 2024
Great quality
Great quality! Great customer service! Great product!
Date of experience: September 06, 2024
Earned my gratitude and fierce loyalty
Absolutely above and beyond every step of the way. Y’all have earned my gratitude and my fierce loyalty.
Date of experience: September 11, 2024
Everything was easy
Everything was easy, from ordering to delivery. It was exactly as advertised. I like the fact that it’s made in the USA! If I may make a suggestion . . . I would like a button of the US Army Air Corps roundel. If you let me know if that’s possible, I’ll be the first one to buy it!
Date of experience: September 09, 2024
High quality product and reasonable…
High quality product and reasonable shipping time.
Date of experience: August 27, 2024
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