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Rated 1 out of 5 stars

The people were nice and responsive, but the companies they recommend are terrible, and so are the contracts they write. I used their service so I would have some security the contract was sound and t... See more

Company replied

Rated 5 out of 5 stars

Nestadu built and installed our prefab ADU and we absolutely love it. Bret and John are amazing to work with, extremely professional and super responsive. They customized the unit perfectly to our ne... See more

Company replied

Rated 5 out of 5 stars

Best experience yet in finding contractor - Sampson Built Solutions - to replace attic stairs & access and to reinforce part of attic floor. Chris & Keegan Sampson arrived as scheduled & did an in... See more

Company replied

Rated 5 out of 5 stars

I had wrote a review about the great service and experience we had with Sorber Mechanical, and I meant to say it was definitely a great experience working with them, but I wanted to give them a 5 star... See more

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Company details

  1. #1 of 1 best companies in Building Consultant
  2. #6 of 7 best companies in Construction Company
  3. #3 of 3 best companies in Custom Home Builder
  4. #3 of 3 best companies in General Contractor
  5. #2 of 2 best companies in Home Builder
  6. #5 of 5 best companies in Remodeler

About BuildZoom

Written by the company

At BuildZoom we help people realize their dream homes and businesses with peace of mind, and we help local builders and designers grow their companies by meeting new clients.

BuildZoom takes in data from contractor licensing boards and building departments from across the nation and manage the most comprehensive database of contractors and permits in the United States. We use that data to evaluate a contractor and use our proprietary matching system to help property owners find the right fit for their project.

Are you building a new location for your restaurant? We can find you contractors who have built restaurants.

Are you remodeling your kitchen? We will find contractors with kitchen remodel permits completed so you know you're getting an experienced contractor.

Save time, money, & frustration by going to buildzoom.com to find a contractor for your next project.

Are you more interested in BuildZoom data? Visit buildzoom.com/data to learn more.

Contact info

4.0

Great

TrustScore 4 out of 5

388 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars
Verified

HELPFUL PLATFORM TO FIND EXPERTS

Buildzoom has helped me find what I need the most, a reliable contractor for my driveway. I love you guys. Thanks for such a good platform, I now have a functional and beautiful driveway.

Date of experience: July 01, 2025

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Rated 1 out of 5 stars

I wish I'd never heard of them, or the contractors they recommend.

The people were nice and responsive, but the companies they recommend are terrible, and so are the contracts they write. I used their service so I would have some security the contract was sound and the contractor responsible. Neither has been the case. Jacobo Property designs took my money and trashed my yard, then vanished. There are no provisions in the contract for this contingency, and Buildzoom doesn't help after they take your money.

Date of experience: June 04, 2025

BuildZoom logo

Reply from BuildZoom

We're sorry to hear about your experience and appreciate you sharing your feedback. While we're glad you found our team responsive and easy to work with, it's disappointing to hear that the contractor did not meet expectations.

BuildZoom is a platform designed to help property owners make informed decisions by providing access to permitting data, contractor profiles, and support during the bidding and vetting process. However, licensed contractors operate independently and are responsible for fulfilling their contractual obligations.

That said, we take these matters seriously. If a contractor listed on our platform behaves unethically or fails to meet professional standards, we want to know about it. We’d like to look further into this situation and see what steps may still be possible. Please reach out to us directly at support@buildzoom.com so we can gather more details.

Thank you again for bringing this to our attention. Your input helps us continue improving the service for all users.

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Rated 5 out of 5 stars
Verified

Caliview Builders made our backyard…

Caliview Builders made our backyard guest house project a breeze. We wanted to convert our detached garage into a 400-sq-ft studio with a kitchenette and full bath. From budget estimates to final inspections, Ori’s crew handled everything. They repurposed the existing foundation, added new framing, and insulated the walls and ceiling for energy efficiency. The quality of craftsmanship in the custom cabinets and quartz countertops is apparent every time we step inside. Their plumber and electrician coordinated perfectly, and the city inspector passed inspections on the first try. Ori even helped us choose the right paint colors to complement our main house. Now, our guests have a cozy, modern space to stay in, and we’ve already referred friends to Caliview Builders for their remodeling needs.

Date of experience: June 01, 2025

Rated 5 out of 5 stars

A Big Thank You

A Big Thank You
I want to express my deepest gratitude to Mr. Jim Sulliven and the incredible team at Sun&Fun Construction.
Building a garage has been a lifelong dream—a space where I could work on my toys and, more importantly, spend quality time with my family. Taking the first step was daunting since this was my first attempt at adding to my home. I reached out to several contractors, hoping to gain insight into the process and costs. But along the way, it became clear that some were more focused on selling their ideas than truly understanding mine.
From the moment I met Mr. Sulliven, I knew this experience would be different. He listened. He understood my vision, offering thoughtful options to bring it to life. Once I solidified my plan, I sought quotes from multiple contractors. During follow-up meetings, I asked each of them if they had ideas to refine my plans—especially given the extensive groundwork required to meet housing regulations. Of all the contractors, Jim was the only one who stepped in to help, even before a formal agreement was signed. That showed me he wasn’t just another contractor—he genuinely cared about my dream and what it meant to my family.
With trust firmly established, Jim and his team got to work. Despite hurdles like permits, unforeseen site challenges, inflation, and unpredictable weather, they pushed through with dedication. In the end, they delivered 100% on a stunning 2,700-square-foot garage—one that my kids, grandkids, and nephews enjoy today.
A BIG THANK YOU to Jim and the entire Sun&Fun Construction team! Your commitment and craftsmanship have turned my vision into reality, and I will forever appreciate the heart and hard work you put into making this possible.

Victor Rendon

Date of experience: May 29, 2025

Rated 1 out of 5 stars

Do not trust the site

The website asked you to provide reviews for contractors. However, they never published it. Maybe only publish the good ones.

This site cannot be trusted

Date of experience: January 21, 2025

BuildZoom logo

Reply from BuildZoom

Hi Hershel,

We are more than happy to look into this for you, if you reach out to our support team at support@buildzoom.com. We have a review moderation team that thoroughly and impartially checks the validity of each review prior to posting. It is quite common for a holding period to occur where this review remains in until ultimately resolved. If you have any questions regarding this, please feel free to reach out! We want to make sure that everyone with an experience, gets a voice.

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Rated 1 out of 5 stars
Verified

No calls no response

No calls no response

Date of experience: May 08, 2025

BuildZoom logo

Reply from BuildZoom

Hi There,

We're sorry to hear about your experience with BuildZoom's customer support. We do our best to get to each and everyone's messages within 48 hours, however, in some cases there are delays due to high traffic. The best way to get in touch with us is via our support email at support@buildzoom.com. If there is anything we can help answer, please send us an email and we'll get back to you shortly.

Rated 1 out of 5 stars

Giving out my information without consent

I found the contractor I was looking to hire on BuildZoom while trying to find their home website. I got halfway through the BuildZoom forms when they asked me to check a box to get quotes for other contractors. I unchecked this, since I knew who I wanted to work with, and realizing this was not the site I was looking for promptly left the site without submitting my form. Despite never submitting my contact forms and not having checked the box for other contractors, BuildZoom decided to take my information without my consent and send it to every contractor in the area. I’ve been inundated with calls from people wanting to help with my “building project.” I’m absolutely disgusted with the way this company has conducted themselves.

Response to Reply: If you didn’t give my contact information to any contractors, I would suggest looking into your site security, as I received calls from 6 different contractors, saying they got my information from BuildZoom. “Brooke Adams” at BuildZoom texted me on three occasions tells by me to expect calls from contractors. For this reason, I’m not buying that my information was not given out.

Date of experience: May 03, 2025

BuildZoom logo

Reply from BuildZoom

Hello Abigail,

It looks like there was a service request created for your project. These service requests are never submitted unless you agree to our terms of service. It looks like there may be a misunderstanding as BuildZoom did not send your information to any contractor. After reviewing your information, it seems that you were in touch with one of our members of support to help get your project setup, as you submitted information via our "Request a Quote" button. Your information was not sent out to anyone else.

If you are still interested in contacting the contractor you are looking to hire, their direct phone number is on their BuildZoom profile.

Apologies for the misunderstanding here, and we wish you well with your upcoming project!

Rated 4 out of 5 stars
Verified

No bad choices

They provided me up with three excellent contractors to bid on my projects. While I definitely made the best decision for my project, I believe all three contractors would have done a good job.

The reason I deducted a star was because of communication issues with Buildzoom.Sometimes the office wasn't on top of their previous communication with me and asked the same questions multiple times. Additionally, the website is not intuitive and doesn't integrate well with personal email making communicating with the contractor a bit cumbersome.

Date of experience: May 06, 2025

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Rated 5 out of 5 stars
Verified

BuildZoom made the whole…

BuildZoom made the whole getting-started-process easy. I had contractor names and some of their info., and could arrange for them to meet with me to discuss what I wanted done on my home.

Date of experience: May 01, 2025

Rated 5 out of 5 stars
Verified

First Time - Won't Be the Last

Fast response. Provided a match consistent with budget window and scope of the project with follow-up through to completion. My first experience with BuildZoom and a very positive one for sure Will not hesitate to return

Date of experience: April 28, 2025

Rated 5 out of 5 stars
Verified

Great site for finding local…

Great site for finding local professionals.

Date of experience: April 15, 2025

BuildZoom logo

Reply from BuildZoom

Thanks so much for the kind words! We're glad to hear you found BuildZoom helpful in connecting with local professionals. If there's anything else we can do to support your next project, just let us know—we're always here to help!

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Rated 1 out of 5 stars

I'm a contractor

I'm a contractor, got sucked in to a subscription. Had no value, cost me over $1200, $630 early termination fee. This is useless.

Buildzoom has no value for me; the product they offer is massively overpriced and completely useless

Date of experience: April 20, 2025

BuildZoom logo

Reply from BuildZoom

We’re sorry to hear that you’re unhappy with your experience. We’d like to provide some additional context around your subscription with BuildZoom.

Before signing up, you had a detailed consultation with one of our Data Representatives where the 12-month term and the early termination fee were clearly outlined and confirmed. We believe in transparency and take extra care to ensure our clients fully understand the terms and the value of the service before committing.

After the subscription began, it appears a disagreement between you and your business partner led to a decision to cancel the service. While we sympathize with that situation, it’s important to note that BuildZoom upheld its end of the agreement—we provided access to the Data Explorer platform and all the residential & commercial permit data and tools included in your subscription for the entire duration of your relationship with us.

We regret that internal business misalignment led to a negative outcome, but it’s not a reflection of the product or the service delivered. Our goal is always to support contractors with tools that help them grow, and we remain committed to that mission.

We wish you and your business continued success in the future.

Rated 5 out of 5 stars
Verified

Outstanding Company

Professional, on time, fair pricing, very knowledgeable about their trade.

Date of experience: April 11, 2025

BuildZoom logo

Reply from BuildZoom

Thanks so much for the great review! We’re glad to hear you had a positive experience—professionalism, reliability, and expertise are exactly what we aim to connect homeowners with through BuildZoom. Sounds like you found a fantastic contractor!

If you ever need help with another project down the line, we’re here for you. 👷‍♂️🔧

Rated 5 out of 5 stars
Verified

Great site.

Date of experience: April 11, 2025

BuildZoom logo

Reply from BuildZoom

Thanks for the shoutout! We're happy to hear you’re enjoying the site. If there's ever anything we can do to make your experience even better, don’t hesitate to reach out.

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