Bolt Depot Reviews 4,297

TrustScore 5 out of 5

4.9

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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the organized website, extensive product selection, and the ability to purchase items in small quantities. The reasonable prices and fast shipping contribute to a positive experience. Consumers also highlight the quality of the products, noting that they are often better than those found in big box stores. People find the website easy to navigate, which simplifies the ordering process. The company's practice of shipping items quickly and accurately, often in well-labeled packaging, is well-received. Many reviewers express satisfaction with the customer service, noting prompt and helpful responses to inquiries. Overall, reviewers consider this company a reliable source for hardware needs.

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Rated 5 out of 5 stars
Verified

This company will sell bolts by the piece, bag or box, with no minimum. They will make most fasteners out of steel with different types of plating or different grades of stainless steel. Quality is... See more

Rated 5 out of 5 stars
Verified

Excellent selection especially of hard to find hardware. No requirement to make a minimum order of your hardware; if you need just 10, no need to order 100! VERY impressive packaging of the items I r... See more

Rated 5 out of 5 stars
Verified

After two hardware purchases from AMZ where they also lack selection, I have used Bolt Depot twice in one month. Very satisfied. I am glad to support what began as a brick & mortar hardware store and... See more

Rated 5 out of 5 stars
Verified

I looked for a long time locally, big box stores, local hardware stores and independent dealers, no one had the small bolts I wanted, and certainly not in stainless steel, as these are exposed to the... See more


Company details

  1. #1 of 5 best companies in Fastener Supplier
  2. #1 of 9 best companies in Hardware Accessories Store
  3. #1 of 18 best companies in Hardware Store
  4. #1 of 26 best companies in Tool Store

Written by the company

At Bolt Depot we don't believe in transferring you to a different department, making you wait for a manager, or having you jump through hoops to correct a problem. Each of our customer service representatives goes through extensive training on our entire fastener line as well as how to fix any problems you may have. All you need to do is call us toll free at 1-866-337-9888 and we will take care of everything. Our strong guarantee demands it. Just the way it should be.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Rated 5 out of 5 stars

Great support, has every bolt I need

I've used Bolt Depot in the past for smaller DIY projects. The zero MOQ is a huge plus for me. Now I'm using them for my business and, while they did mess up my order, they were quick to resolve the error. Support is amazing. Will be using them in the future.

Date of experience: April 23, 2025

Rated 5 out of 5 stars
Verified

This DIY'er appreciates Bolt Depot.

Excellent selection especially of hard to find hardware. No requirement to make a minimum order of your hardware; if you need just 10, no need to order 100! VERY impressive packaging of the items I received. Each product arrived in separate, very well labeled plastic bags, with clear identification of contents, even giving wrench size required. Plastic bags are re-sealable, nice touch, and also have an 'offset" opening, so there is less fumbling to open the plastic bags. Labels on the plastic bags are informative, no abbreviations, and the product labels peel off easily if you want to use them for labels on your parts bins. Easy ordering on-line, order arrived promptly, and the order received was 100% accurate. Thanks, Bolt Depot!

Date of experience: April 01, 2025

Rated 5 out of 5 stars

Bolt Depot Bailed Me Out

I needed 3" brass bolts, #6-32. The "big box" stores, of course, don't sell this size. I made 2 wood Santa Fe style towel bars for a remodeled "southwestern" theme bathroom. I didn't want shiny steel bolts. I had to use toggle bolts to secure the towel bars, The brass bolts screwed into each spring wing toggle. The towel bars are now perfectly mounted. I am happy and grateful that Bolt Depot processed my order for 4 bolts. It allowed me to complete my project. I am keeping the receipt handy so that I remember to order from them in the future.

Date of experience: March 15, 2025

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Rated 5 out of 5 stars
Verified

The price was right

The price was right, or should I say better than anywhere else?? Yep, is was. Shipping was a little slow, however, I could have paid to speed it up and choose not to do that. Everything was as expected, packed very well in plastic reopen bags. Great experience.

Date of experience: March 27, 2025

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Rated 5 out of 5 stars
Verified

Life Saver

Having the Bolt Depot close to my location has been terrific plus. I order hard to find hardware for my hot rod build and within an hour I get a text to come up my items. The staff are all very friendly and pickup is a snap. Very highly recommended.

Jack A.

Date of experience: March 24, 2025

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Rated 5 out of 5 stars
Verified

Great experience

Great experience! They have always had what I needed, especially stainless steel bolts and screws. They ship out immediately and the order is always correct!

Date of experience: March 19, 2025

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