Boats.net Reviews 472

First time I bought from them. I have a 2006 Honda 5hp boat motor and was looking for some parts but could not figure out the right part numbers. Customer service texted me back and fourth and helped me find the serial number of the motor and the parts I needed. Fast shipping. At the end of the day. I could not have done it without there help. My go to parts store now.
Mike
Saint Cloud, FL.

Date of experience: June 29, 2025

Tyler at boats.net was very helpful in locating the parts for my 2005 F115TLRD THANKS!

Date of experience: July 03, 2025

Date of experience: July 02, 2025

They claim to be hassle free returns. My fault believing them. I should have got it from Amazon or a place that has fair return process

Date of experience: June 20, 2025

Proffessional and helpful. My inquiry via text got an almost immediate response. I will continue to use Boats.net

Date of experience: June 26, 2025

Amazing service, parts where shipped very quick and all that I ordered fit perfectly.

Will definitely be using them again for my boat parts.

Date of experience: June 23, 2025

Date of experience: June 23, 2025

Very Easy, quick delivery. 45 day return just in case. Alll very good.

Date of experience: June 19, 2025

Competitive prices on OEM Yamaha parts. Not sure why I did not receive email confirmation or shipping tracking. Called customer service woman on the phone was very helpful. Parts did show up a day early.

Date of experience: June 23, 2025

Easy purchase of an OEM kit that had everything I needed to do the job.

Date of experience: June 14, 2025

I have ordered and requested parts information on several occasions I have always received polite and informative answers. Today I received the wrong part (It was off 1 number) when I called they quickly sent me a return label and two day shipped the correct parts with no hassle. Customer Service at its best, I will continue to order from and refer friends to this Company.

Date of experience: June 09, 2025

Called trying to source just a couple of o ring gaskets for an old motor. Chad was unbelievably helpful and patient ! Got what I needed and alot of good information. Customer service like I haven't seen in 50 years !! Seriously.

Date of experience: May 28, 2025

My experience with George was absolutely incredible. George is plethora of knowledge. He helped me every aspect of my entire order. I highly recommend boats.net. And ask for George!!

Date of experience: May 23, 2025

Very helpful customer service and Lynn was great

Date of experience: May 22, 2025

I ordered 4 small parts, 1lb, for a lower unit install and paid extra for expedited shipping. What did they do? They sent it USPS Ground - yes, the Postal Service...the slowest of them all. I'm only 350 miles away from their GA distribution center, and this order is going to take 4 days to arrive at the earliest. I will NEVER do business with this scam company again! 2 days until I do the job and now I have to order the parts elsewhere because boats.net can't do anything about it. What a joke!

Date of experience: May 20, 2025

Needed to order an existing part to my order when I called at the opening time and was notified that is was already shipped despite ordering the night before. Boats.net is very quick about processing and shipping when parts are in stock and love each individual I have talked to. I talked to the Associate George who was very good about letting me ordering another part to my order as I needed to get it shipped quickly and he did that very well. Clean and simple with no hassle. George like others who I have called at Boats.net provide the best quality customer service

Date of experience: May 14, 2025

I recently needed some simple Parts studs and nuts for a Yamaha tiller hand conversion and Lynn at boats.net is fabulous took her time found the right parts I highly recommend this company

Date of experience: May 13, 2025

I looked around for a certain part for my Suzuki 300 outboards and contacted Boats.net, Lynn answered the phone with a happy voice and together we narrowed down the part, ordered it and its on its way. i will be using this company whenever i need parts.

Date of experience: May 13, 2025

I received a part that had an issue and was able to contact a representative very quickly named George and he helped me out greatly and made everything work out smoothly. Definitely will be a returning customer.

Date of experience: May 09, 2025

Their web site specifically states "5 pack" for cotter pin part# 95295. But you only get one. It does not say it's for one cotter pin. It says a "5 pack". I can count. Apparently Boats.net can't. I'll deal with anyone else but them from now on.

Date of experience: May 09, 2025