I have mixed feeling towards chat help desks in different companies. Most of the time agents ask irrelevant questions and hurry up to provide answers, making the whole process time consuming and prone... See more
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As always, BlueHost is quick to respond to an issue, and this one is extremely serious. My website flashed alerts that the site was not safe. A horrible situation given that the site is the key commun... See more
I needed a brief chat with a Bluehost Agent re e-commerce pricing and Mahammad answered all my questions quickly and effectively without pressuring me to do anything sooner than I needed to. Very help... See more
I was at my wits end trying to reset my website. I made so many mistakes that I pretty much made the site unusable. I contacted Chat Support and was lucky enough to get Akshar as my representative. I... See more
Company details
- #35 of 73 best companies in Web Hosting Company
- #14 of 25 best companies in DNS Provider
- #34 of 54 best companies in e-Commerce Solution Provider
- #118 of 316 best companies in Software Company
- #32 of 44 best companies in Website Designer
Written by the company
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Contact info
5335 Gate Pkwy, 32256, Jacksonville, FL, United States
- 888-401-4678
- reputation@newfold.com
- www.bluehost.com
4.5
Excellent
23K reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
Thank you Atheeq
Atheeq is one of the best tech web support at Bluehost. He fixed our website well in just one support interaction and clearly understood the problem of each website. Thank you, Bluehost, for excellent web support like Atheeq
Date of experience: July 07, 2025
Ramya B was amazingly helpful and…
Ramya B was amazingly helpful and patient.
Date of experience: July 06, 2025
Invited
Fast and ready
Atheeq was really kind and solved my problem for me! It was fast and eficient, just what i needed! A little help goes a long way!
Date of experience: July 06, 2025
Domain Transfer and purchase
I’m currently in the process of verifying my account and preparing to transfer domains in bulk to Bluehost. So far, the experience has been smooth and professional.
Special thanks to Navya Krishna for providing clear, patient, and knowledgeable assistance throughout the process. Her guidance made the initial steps of account verification and domain setup much easier.
Looking forward to completing the transfer with the same level of support.
Date of experience: July 07, 2025
Invited
Deeksha Naik was absolutely amazing
Deeksha Naik was absolutely amazing! She went above and beyond to help us resolve our problem quickly and efficiently. Her professionalism, clear communication, and willingness to support us through every step made a huge difference. We are extremely grateful for her assistance and would highly recommend working with her. Thank you, Deeksha!
Date of experience: July 06, 2025
Problems routing my email…
Been having problems routing my email inboxes for a whole month and it only took me, with the help of Chandana, less than 30 mins to fix it. Very professional individual. Thanks a lot!!!
Date of experience: July 06, 2025
I was having an issue with my website…
I was having an issue with my website and domain for months, and spoke to multiple support team members yet none were able to solve the issue until Radhika N. helped me out. Thank you, my website is finally back up!
Date of experience: July 01, 2025
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Akash was great! Knew her stuff!
Akash
Krishna was very helpful to me and resolved my issue quickly. She knew right away what the issue was and we came up with a solution that works great for me. Thanks Akash
Date of experience: July 06, 2025
Invited
excellent customer support.
Date of experience: July 07, 2025
POORNA fixed my issue when the person…
POORNA fixed my issue when the person before her did not.
Date of experience: July 06, 2025
Greatest business partners
Greatest business partners. Great support from Suma, for listening and understanding my inquiry and have a solution. Thank you very much
Date of experience: July 06, 2025
Akash Krishna from Bluehost support
Akash Krishna from Bluehost support, was very helpful and complete my requests.
Date of experience: July 06, 2025
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Jeevitha Channabasavegowda was very…
Jeevitha Channabasavegowda was very helpful
Date of experience: July 06, 2025
I found that Bluehost customer support…
I found that Bluehost customer support gave me exactly what I needed to take care of my issue!!!! I recommend them to anyone!!!!
Date of experience: July 06, 2025
I can always count on Bluehost to do…
I can always count on Bluehost to do any of the more technical work required for my websites. Today I chatted with an advisor and my issue was solved simply and within minutes! I'm always impressed with the level of expertise offered here!
Date of experience: July 06, 2025
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️ – Outstanding Support Experience
Today I needed help connecting my domain name and cleaning up several sub-accounts I’d created by mistake. I was feeling overwhelmed and unsure where to even start — but then I was connected with Navya Krishna, and everything changed.
From the very beginning, Navya was calm, professional, and incredibly supportive. Nothing was too much to ask. She guided me through each step with patience, clarity, and genuine kindness. She took what felt like a frustrating tech issue and turned it into a smooth, stress-free process.
It’s not often you come across someone who’s not only skilled at what they do, but who also brings so much care and compassion to their work. I’m so grateful for her help today — and for the reminder that good support truly makes all the difference.
Thank you again, Navya! You were amazing. 💛
Date of experience: July 06, 2025
Great experience with BlueHost chat!
I had an issue pop up in my website and connected with BlueHost to see if I could get any assistance. I was helped by Imran Ahmed, who was so helpful and cleared the issue up in minutes! Thank you!
Date of experience: July 06, 2025
Imran Ahmed was a great Eng
Date of experience: July 06, 2025
Invited
Extremely kind and helpful
Tasmiya was extremely kind and helpful, and the matter was resolved within a few minutes after only a couple questions. I was very satisfied with their help.
Date of experience: July 07, 2025
Resolving Issue with sending and receiving emails
I wish to thank Affan for assisting me with my problem sending and receiving emails.
He is very knowledgeable about the issue and the solution to resolve it promptly.
Date of experience: July 06, 2025
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