Blossomflowerdelivery Reviews 7,649

Expensive, Unreliable, and No Accountability

I ordered from Blossomflowerdelivery on Saturday, June 28, 2025, to send flowers for a friend’s 40th birthday after a last-minute emergency. They advertised same-day delivery within a 4-hour window, which sounded perfect.

The flowers were pricey, but I was willing to pay for fast delivery. I never received any notice that they couldn’t deliver on time. Instead, I got a text the next day saying they couldn’t deliver—too late to be helpful. I canceled the order immediately.

Despite canceling, they delivered the flowers on Monday and charged me the full amount. Customer service refused to give a full or partial refund and offered just $10 back and the tip, saying the case would be closed if I didn’t accept. No apology, and no acknowledgment of their failure to meet the promised service.

They also don’t tell you that they’re closed on Sundays, which directly impacts delivery. If they can't deliver the same day, they must be upfront about actual delivery availability before taking orders.

Not worth the high price or the frustration. I won’t be using them again.

Date of experience: June 28, 2025

Pleasantly surprised with the excellent service and product delivered. We were in a pinch needing flowers for a loved one’s funeral service and every other florist either didn’t answer the phone or could not tend to our needs.

Date of experience: July 04, 2025

I was able to get to a live person that could fill the order.

Date of experience: July 05, 2025

EMBARRASSINGLY POOR QUALITY.

I ordered a lovely bouquet for a friend who's father had passed away. When delivered, she received three dead roses and a few sticks of baby's breath. I paid just under $100 and was left embarrassed and frustrated. I reported to customer service and they were willing only to refund 10% at first, and ultimately 30%. Customer service also repeatedly lied about calling me to discuss. I would recommend avoiding this service at all costs. Horrible.

Date of experience: July 07, 2025

Order extremely easy to place. Great flower selection was delivered on time as promised! Arrangement was spectacular .... Many Thanks!

Date of experience: July 05, 2025

Great selection, you were able to deliver on time (with short notice) and you even threw in an extra balloon. Our friend was thrilled.

Date of experience: July 03, 2025

Flowers were delivered 28 HOURS after I ordered them! Yes, you read that right . . . it's not a typo. Each time I called customer service I was told "your ticket is being processed" or "your order is on its way." Each time I called I asked for an eta but they couldn't tell me. When the flowers were finally delivered late afternoon the next day, they didn't look ANYTHING like the photo on their website. They showed a huge, beautiful bouquet on their website, but the actual bouquet received was hardly bigger than my hand! Also, at no time did I receive an apology but they did offer (only after I asked) a whopping $5 off my $85 + order.

Date of experience: June 26, 2025

We ordered for church family member's family funeral. They were beautiful and delivered accurately since we were out of town!! Thank you so much

Date of experience: July 02, 2025

For the amount I paid, I expected elegance, freshness, and attention to detail. Instead, I received a sad arrangement that cost a fraction of what I was charged. This felt like a complete rip-off. The order was 2 stems of orchid with no arrangements, and you can clearly buy that for $40, yet they charged me $160.

Date of experience: July 05, 2025

Great except I was not able to apply my first Time order discount. It kept saying it's invalid. Maybe correct that. every $ count these days.
Thank you! One time and EARLY

Date of experience: July 02, 2025

Nice flowers for a happy couple who just got engaged.
Flowers were fresh and pretty were fresh and pretty
Confirmed by recipient.
You should put an engagement category. But I picked the right ones

Date of experience: July 03, 2025

The flowers were lovely and arrived safely. However they weren't the ones I ordered!

Date of experience: July 02, 2025

Easy ordering - fair prices - the folks who received the flowers loved them and sent me a photo. Delivery on time as promised - all good.

Date of experience: July 02, 2025

Representative who assisted me in placing the order made the experience extremely easy and the flower arrangement was beautiful.

Date of experience: July 01, 2025

Tracking was “iffy” but delivered on time.

Date of experience: July 03, 2025

Date of experience: July 01, 2025

I ordered the flowers for the friends birthday and paid for advanced delivery by 1PM. Flowers never came. In there customer service there is a BOT replying that the delivery scheduled for the future date. The actual requested delivery date was in the past. They dont connect to any human and not answer about refund. This is scam company. I would certainly not recommend ordering from the company

Date of experience: July 03, 2025

Great selection of flowers very easy to find what i wanted and very reasonable prices

Date of experience: July 01, 2025

Delivered on time. Flowers were beautiful
And I would order from them again

Date of experience: July 03, 2025

Delivery Fail. Ordered a bouquet of flowers on 07/01 for next day local delivery for my boss's birthday on 07/02. Order confirmation said the flowers would be delivered on 07/02 and I even paid the expedited shipping fee for it to arrive before 1:00 pm. Flowers still not delivered as I write this at 1:10 pm on 07/03. Customer service person at least was honest saying that the reason that they were not delivered yesterday was due to "supply issues". I can only wonder what the bouquet will actually look like when it is delivered. Also, buyer beware -- on their website, they posted a customer feedback rating of 4.9/5.0 with a bunch of positive reviews but no indication of the actual review source. On Trustpilot, there rating is 3.2/5.0 and likely going down.

Date of experience: July 03, 2025