I had a very good experience with Harrison from Bioness. He was very knowledgeable and thorough and he went out of his way to not only make sure that my hand device was able to be used but also made s... See more
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My bioness Al 300 rep is extraordinary! Her commitment & dedication to my recovery after a stroke 20 years ago, is allowing me to continue to recover and achieve my goals. Everyone within the Biones... See more
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James, Courtney, and Marlene helping learn to use The Bioness!! Everyone has been very Helpful!!!, Started January 22, 2025 with Courtney getting me ready to start the Bioness. James came to Amarillo... See more
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I think the device works as advertised, however, I feel victim to the switch of systems and my next day delivery (as promised by my rep) turned into a week without notice or resolved. Emailed but no r... See more
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Company details
- #6 of 11 best companies in Medical Technology Manufacturer
- #14 of 17 best companies in Medical Equipment Manufacturer
- #6 of 6 best companies in Occupational Therapist
- #1 of 1 best companies in Orthopedic Surgeon
- #8 of 8 best companies in Physical Therapist
About Bioness Medical, Inc.
Written by the company
Bioness is the leading provider of innovative technologies helping people regain mobility and independence. Bioness solutions include functional electrical stimulation (FES) systems, robotic systems and software based therapy programs providing functional and therapeutic benefits for individuals affected by central nervous system disorders.
Curious what Bioness users think about our technology?
Written by the company
- Bioness Medical, Inc.
- Our commitment to you has never been stronger. As a leader within the rehabilitation industry, our approach to care involves a customer-first philosophy! If you don't believe us, read more reviews and remarkable stories from people just like you who are inspiring us and the world.
Bioness Technology
L300 Go Foot Drop System, H200 Wireless Hand Rehabilitation System
The L300 Go uses functional electrical stimulation to make it easier for users to clear their foot at different walking speeds, on stairs, ramps, and uneven terrain.
The H200 Wireless uses functional electrical stimulation (FES) to improve hand function and help patients get back to activities of daily living.
The L360 Thigh System uses two electrical stimulation technologies to help strengthen leg muscles, improve knee stability, and prevent or slow loss of leg muscle due to disuse.
Contact info
25103 Rye Canyon Loop, 91355, Valencia, United States
- 1.800.211.9136
- advrehabmarketing@bionessmedical.com
- www.bionessmobility.com
4.1
Great
1K reviews
Replied to 100% of negative reviews
Typically replies within 1 month
I had a very good experience with…
I had a very good experience with Harrison from Bioness. He was very knowledgeable and thorough and he went out of his way to not only make sure that my hand device was able to be used but also made sure that my doctor had sent the prescription for my leg unit as well and then helped me get set up for that unit as well! I absolutely love my Bioness H200 and can’t wait to get my hands working again! Thank you so much for your help.
Date of experience: July 01, 2025
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Big chance on my life am very grateful…
Big chance on my life am very grateful and happy
Date of experience: June 10, 2025
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I absolutely love my L300
I absolutely love my L300, it has given me so many more opportunities than I have ever had over the last 20 years after having a stroke. I never thought I would be able to jog again!
Date of experience: February 10, 2025
Reply from Bioness Medical, Inc.
Hi Molly - Thank you for taking the time to leave such a thoughtful review! It's wonderful to hear that you are having such a positive experience with the device and that you are even back to jogging. We wish you nothing but continued success!
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Good/Bad
I love the Bioness device and it does the job it is meant to do.
Don't expect much from the people who sell it to you. They sell it and move on to the next sale.
Date of experience: March 01, 2025
Reply from Bioness Medical, Inc.
Hi Susan - Thank you for taking the time to leave this review. We are happy to hear about your positive experience with the device, but we sincerely apologize for any communication issues you may have faced. We have requested that your local representative reach out, and you are also welcome to call us at 855.902.5252 Monday–Friday 7am–5pm PST with any questions.
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James
James, Courtney, and Marlene helping learn to use The Bioness!! Everyone has been very Helpful!!!, Started January 22, 2025 with Courtney getting me ready to start the Bioness. James came to Amarillo to NWTR to help me get everything dialed in. I went to NWTR for 6 weeks for them to help me get more familiar with the Bioness and work well with it. Everyone has been SO Kind and Helpful. I am doing Very Well, with the Bioness, using it pretty much daily!! Thank You All, Wilma (Susie) Meetze
Date of experience: January 22, 2025
Reply from Bioness Medical, Inc.
Hi Debra - Thank you for sharing your positive experience with our team, specifically James, Courtney, and Marlene! We are so happy to hear that you are enjoying your device and seeing an improvement in your mobility.
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Bioness L300 Go has been a game changer…
Bioness L300 Go has been a game changer for me!! I have severe drop foot and left leg weakness from a crainiotomy gone wrong . I wore walkaide awhile , but it doesn’t compare to the Bioness . I’m have nothing but good things to say about this !!!
Ginger
Date of experience: April 30, 2025
Reply from Bioness Medical, Inc.
Hi Ginger - Thank you for the kind words! We're honored to play a role in your mobility journey and are so happy to hear that your L300 Go is making such an impact on your walking.
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I am not happy with the service and the…
I am not happy with the service and the device. It does not work for us. It makes my son's muscle tighter and raises his BP. I asked for a return with paying a higher cost in restocking fee and got no response. I feel that this whole process is so deceiving and forced the customer to be stuck with it with no option out. I don't recommend it and now realize that when I asked for customer feedback about the device, I got no response. It shows that many people like me are not happy with it and being gullible and hopeful that the device will help my son, I went ahead and purchased it. It was a big mistake.
Date of experience: June 07, 2025
Reply from Bioness Medical, Inc.
Hi Phillip - Thank you for taking the time to share your experience. We’re truly sorry to hear how difficult this process has felt for you and your son — your concerns are absolutely valid, and we understand how frustrating it can be when expectations aren’t met, especially when you're doing everything you can to help your child.
Our team has been actively working to provide support and address your concerns. We remain committed to helping, and we’ve asked your local representative to reach out again to see if you’d be open to another meeting. Our goal is always to find a path forward together, and we’d welcome the chance to continue supporting you.
Thank you again for your feedback — we’re listening, and we care deeply about each family’s experience.
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loyalty with ideas
I had my first system in 2009 NESS L-300; and I loved it. I wore it out working long hours in the hospital, community and outpatient setting, along with in my personal everyday life. I contacted the company again in I believe in 2022-2023 to inquire about getting a new brace after becoming frustrated in PT unable to regain balance from a car accident. I was being told, "Well it's 25 years post stroke." As if I was just going to throw in a towel and say oh okay; I'll live with it. No, a doctor told me in 1997 I would never walk or work again, I don't just give up.
This company has stood by my side through a long journey of roadblocks by insurance. My first representative was such an amazing support system. We first met at a Panera due to Covid restrictions. I walked through Panara Bread testing the lower cuff with customers clapping.( remember this, people pay attention). He listened to my ideas my frustrations and always had words of encouragement. His financial person was just as amazing.
As time went by waiting for answers on appeals my representative switched, the old one was promoted, Life is busy for everyone. We had a hard time connecting due to our schedules. She was able to refer me to a fabulous facility to continue on after a terrible mishap at another facility, no fault of Bioness. The referral turned things around for the best. My new representative is an amazing woman who has also become a support to help me reach my future goals. My representative also has a great team behind her as well; during the ordering process the financial people switched, and the new person picked everything up as if I had known her my entire life. This person did not miss anything. I can still contact her if I have a question, actually I did a couple weeks ago, such a sweetheart. One can tell my team, representative and financial person/ coordinator, cares about their clients. Which helps the client feel good about the experience. Especially after going through loosing so much of yourself.
These devices have helped to change my life for the better. I walk better; I can play with my dog in the yard. I can walk with confidence and balance. They help my back pain and posture. My gait is so much better. When I am wearing my devices, my balance is great.
Going back into a professional role in the work force and in everyday life, I think the one of the downfalls is having to figure out how to discreetly refresh my electrodes every so many hours. There was no PT after getting the devices to help one figure out getting in and out of the car, so the straps are not disturbed. That is another downfall, getting in and out of the car and always having to adjust.
Maybe there needs to be a training department for those types of issues? Especially with clothes fitting over the cuffs. I do not think company's sometimes take a step back and look in at the individual and the person as a whole, excuse my social worker mindset, health care needs to be person centered. These devices literally change people's lives because of health dilemmas. Therefore, they may need to be individualized like in sizing, ability to be cleaned easily.
I love your product I stand by it; I wish you could collect more data from The Veterans Administration to help more civilians who have had strokes get the devices covered by insurances like Medicare advantage PPO programs. Thank you for all you do.
Date of experience: March 24, 2025
Reply from Bioness Medical, Inc.
Hi Christina - Thank you so much for taking the time to share your story — we’re truly honored to be part of your journey. Your determination, from 2009 through today, is nothing short of inspiring.
We’re incredibly grateful that you trusted us again and again, and it means the world to hear that our team — past and present — has been able to walk alongside you through the ups and downs. From Panera walks to facility connections, it’s stories like yours that remind us why we do what we do.
We also appreciate your thoughtful feedback on the day-to-day challenges that come with device use. You’re absolutely right — person-centered care means listening closely, learning, and continuously improving. We'll share your insights with our team as we keep pushing to support users in ways that truly reflect real life.
Thank you again for standing by our technology, and for being such a powerful voice for others navigating similar paths. We’re cheering you on always.
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This is so amazing amazing walking it truly
This is so amazing it truly. Helps lifting my foot while walking
Date of experience: January 31, 2025
Reply from Bioness Medical, Inc.
Hi Lisa - Thanks for leaving this review! We are very happy to hear that you have noticed a difference in your mobility since you received your device and wish you nothing but the best.
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Great experience!
I would have to say working with Ty from Bioness was great. He was very helpful and communicated great with me about all the steps to aquire my second Bioness L300 Go. Thank you!
Date of experience: June 09, 2025
Reply from Bioness Medical, Inc.
Hi Alexandria - We're so happy to hear that you had such a positive experience with our team, especially Ty! Please don't hesitate to reach out to us if you have any questions or need additional assistance.
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You all have been very positive and…
You all have been very positive and helpful. Thank you Brandy
Date of experience: August 26, 2024
Reply from Bioness Medical, Inc.
Hi David - We appreciate you leaving this review and are so happy to hear you had a positive experience with our team, specifically Brandy! We wish you continued success.
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Reply from Bioness Medical, Inc.
Hi Richard - Thank you for leaving this review about your positive experience with our team! Please don't hesitate to reach out if you ever need any future assistance.
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There is no time limit for recovery!
My bioness Al 300 rep is extraordinary! Her commitment & dedication to my recovery after a stroke 20 years ago, is allowing me to continue to recover and achieve my goals. Everyone within the Bioness family has been a pleasure to work with. They truly care about how their products are helping people improve the challenges they are facing, and get their lives back. Billing works with you, to help establish something, that works for you.
Date of experience: March 03, 2025
Reply from Bioness Medical, Inc.
Hi Tara - It's wonderful to hear that you had a positive experience with our team – thank you for leaving such a kind review! If you ever have any questions or need additional assistance with your device, please don't hesitate to call us at 855.902.5252 Monday–Friday 7am–5pm PST.
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Best device I ever had very helpful for…
Best device I ever had very helpful for my drop foot giving me access to walk with confidence
Date of experience: June 03, 2025
Reply from Bioness Medical, Inc.
Hi Iszrael - It's so wonderful to hear about your positive experience with your device! Thank you for leaving this review, and we're thrilled to hear that it has made such a difference in your confidence and mobility.
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Everything has been great!
Date of experience: March 28, 2025
Reply from Bioness Medical, Inc.
Hi Melanie - Thank you so much for leaving us this review! We are thrilled to hear you are happy with your device, and wish you continued success!
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It has dramatically altered my life in…
It has dramatically altered my life in such a positive way! Well, worth investing in, it is life changing
Date of experience: April 01, 2025
Reply from Bioness Medical, Inc.
Hi Christine - We appreciate you leaving such a thoughtful review! It's so wonderful to hear that your device has made such a positive impact on your life! We're wishing you nothing but continued success.
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So far, too many bad burns
So far, the first type of electrode that we tried burned me twice. The device worked splendidly but also cause 2nd degree burns. We are going to try other electrode types. My hope is that they work as well but without the burns.
Date of experience: May 12, 2025
Reply from Bioness Medical, Inc.
Hi Jeff - Thanks for sharing this. We are really glad you’re working with your local rep to find a solution that works for you. Skin irritation isn’t common, but we understand how uncomfortable it can be. Our team keeps a close eye on these situations and is always here to support you. We sincerely apologize for any inconvenience you may have faced and want you to feel supported throughout your experience. We have requested that additional Bioness representatives reach out to provide any assistance as soon as possible.
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My gait was off and I had a right foot…
My gait was off and I had a right foot drop as a result of a traumatic brain injury and stroke. I have continued to make advancements with my physical therapy over the years but finding the Bioness has been a godsend. I used the L300Go and the constant electrical stimulation eliminated the spasticity that was effecting my right side. Thank you for inventing this medical device. A small investment that has a strong impact on regaining your physical health
Date of experience: April 11, 2025
Reply from Bioness Medical, Inc.
Hi Nicholas - Thank you for taking the time to write this thoughtful review! We are so happy to hear that the L300 Go has made such an impact on your day-to-day life. Wishing you nothing but continued success on your rehabilitation journey!
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I have an abnormal gait pattern and it…
I have an abnormal gait pattern and it has not adjusted to when and how I step. The pads also have a burnt popcorn odor.
Date of experience: June 02, 2025
Reply from Bioness Medical, Inc.
Thank you for leaving this review, as we value all feedback and are committed to enhancing our products and services. We sincerely apologize for any inconvenience you may have faced and want you to feel supported throughout your experience. We have requested that a Bioness representative reach out to provide any assistance as soon as possible.
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I have invested a significant amount in…
I have invested a significant amount in this device, but unfortunately, it has not been functioning as expected. Despite repeated requests for support, I have not received the assistance needed. I am genuinely disappointed and hope to see improvements in the level of customer service provided.
Thank you for your
Date of experience: April 15, 2025
Reply from Bioness Medical, Inc.
Hi Angelica - Thank you for bringing this to our attention, as customer feedback is very important to us. We apologize for any inconvenience you may have faced and want to ensure you feel supported throughout your journey with us. We have requested that your local representative reach out to provide additional assistance, and you are also welcome to call us at 855.902.5252 Monday–Friday 7am–5pm PST with any questions or to schedule additional support sessions.
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