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2.5

Poor

TrustScore 2.5 out of 5

6 reviews

5-star
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1-star

Rated 1 out of 5 stars

Terrible customer service

I bought a large light for my hall, it arrived in pieces, the glass shades smashed to bits. The firm arranged for a pick up then waiting two weeks from when the parcel arrived in their depot to refund me my £160. That is simply holding my cash to profit from it. I used to buy from BHS alot, I will never buy again. The very poorest of customer service.

Date of experience: April 14, 2025

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Rated 1 out of 5 stars

I don’t think their endorsements are…

I don’t think their endorsements are worth anything. I contacted them regarding poor facilities and a culture of horse abuse and they did nothing due to me having an open police investigation regarding the bullying and harassment.

Date of experience: January 30, 2025

Rated 1 out of 5 stars

useless beyond words

submitted a formal complaint about a yard with a terrible reputation, photographic proof and videos of the illegal and dangerous practices. lip service was paid and did absolutely nothing, they are absolutely useless and do not serve the purpose for which they exist. In addition if you wish to do any formal training look at the much better alternatives on offer. I was warned by several others that this would be the outcome.

Date of experience: April 17, 2024

Rated 5 out of 5 stars

hi my names's Timothy martin harnett…

hi my names's Timothy martin harnett aged 34/35 as from the 22nd of march it's been awhile since i used to maintsine stables's at a place called rockley riding school where i moreless grow up from leaving school to working volunterily - full time employment collage graduate from reaseheath collage Nanwich were i maintained staff's hore's that were on campass since then it's inspired me to go further in life maybe in the equine life

Date of experience: March 22, 2023

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Rated 1 out of 5 stars

BHS are criminals and liars

I received a visit from the British horse Society regarding my horses, I showed them they were fine and well looked after, they agreed and left. I seems it was a hoax call. I asked what information they took they wouldn't tell me, I did a GDPR SAR, the information that came back was shocking they took photos of everything without asking my permission, I asked them to delete the information as the law requires they refused, I checked their privacy policy, it was 4 years out of date, the law states the must demonstrate compliance but they didn't, I found the had trespassed all over my property. They constantly lied to me, these people are nothing but common criminal s, avoid them like the plague. I am currently taking them to court for their disgraceful, illegal behaviour.

Date of experience: August 18, 2020

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