Beyond Polish Reviews 162

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I had an excellent experience ordering from Beyond Polish. Everything arrived quickly and SO WELL PACKAGED. Very secure. I order a lot of stuff, and normally don’t pay much attention to that, but I a... See more

Rated 1 out of 5 stars

Over 5 days since my order was placed and it’s still processing not even shipped. Contacted CS twice and basically said there was nothing they can do.

Company replied

Rated 5 out of 5 stars

I’ve shopped Beyond Polish for over two years, with excellent experiences and outcomes each time. Their products are fresh, their shipping is fast, and their products range from what’s newest... See more

Rated 5 out of 5 stars

I ordered by first order from Beyond Polish on April 19th and received it on the 28th. While shipping took a little longer, I would expect that during the Covid pandemic. I ordered the CND starter kit... See more


Company details

  1. Nail Salon
  2. Pharmacy

Information provided by various external sources

Since we launched in 2014, Beyond Polish has grown into a flourishing family business with a team of passionate and dedicated people. Our team is devoted to handpicking quality products, curating inspiring collections, and discovering brands you desire. We offer a wide variety of products from top names including OPI, CND, Essie, NYX Professional Makeup, and more.


Contact info

4.2

Great

TrustScore 4 out of 5

162 reviews

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1-star

Replied to 12% of negative reviews

Typically replies within 24 hours


Rated 1 out of 5 stars

Will I ever get my order?

Over 5 days since my order was placed and it’s still processing not even shipped. Contacted CS twice and basically said there was nothing they can do.

Date of experience: June 09, 2025

Beyond Polish logo

Reply from Beyond Polish

Hi Dianne,

Thank you for reaching out, and we sincerely apologize for the delay with your order. We understand how frustrating it can be to wait, especially when you're looking forward to receiving your items. Also, we had a chance to review the conversation you had with our customer service team, and it appears they did respond and were actively working to assist you. I’m sorry if there was any misunderstanding or if the experience felt unresolved.

While our team is working hard to process all orders as quickly as possible, occasional delays may occur due to higher-than-usual volume or warehouse processing times. We understand you’ve already contacted customer service, and we truly appreciate your patience.

Please know that your order is important to us, your order has already shipped and you should have received tracking information on your email.

If there are any updates or changes, you’ll be notified right away.

Thank you again for your understanding.

Rated 5 out of 5 stars

Great experience with Beyond Polish

I had an excellent experience ordering from Beyond Polish. Everything arrived quickly and SO WELL PACKAGED. Very secure. I order a lot of stuff, and normally don’t pay much attention to that, but I actually commented to my friend about how well it was packaged. No chance of a broken bottle in my shipment. Plus each of my polishes were new and fresh and I feel I received great pricing! I also like the huge variety of nail supplies they carry. I’m very happy!

Date of experience: May 21, 2025

Rated 5 out of 5 stars

You won’t regret it!

I’ve never had one issue ordering from Beyond Polish, they are my go to website for ordering nail polish. They have the best deals, a variety of brands, and their customer service is AMAZING. On my most recent order I got contacted by a young lady who is a representative of the company stating that one of the colors I purchased was out of stock and if I wanted to replace it with a different color. I asked if she was sure because the website shows as available. After digging and double triple checking she found the original color I wanted and shipped my order the same day! That meant a lot. The open communication with me about what was going on with my order and the fact that she actually looked again and found the original color meant a lot. Other company’s would have been lazy to look and just repeat that they didn’t have the color. I only purchase from Beyond Polish. I don’t even purchase nail polish from stores anymore lol, I know the quality I’m getting from the website. I highly recommend them!

Date of experience: May 08, 2025

Rated 5 out of 5 stars

Excellent

The products I purchased were great quality and the checkout process was so easy!

Date of experience: May 02, 2025

Rated 5 out of 5 stars

Great Place to Order my supplies

Great Place to Order my supplies. I have been ordering from this company for a while now. Never had an issue. Prices are always great and the quality of the product never lets me down. Will continue to order from them. Thank you

Date of experience: April 29, 2025

Rated 1 out of 5 stars

An absolute scam of a company

An absolute scam of a company; they sold me an OPI polish that I've used for years, it was the incorrect shade but marked with the shade I ordered. I sent them a photo and they tried to gaslight to me to believe it was the correct shade. After reading other reviews, this has happened to other people, Do not buy from this company.

Date of experience: April 22, 2025

Rated 5 out of 5 stars

This was a great transaction

This was a great transaction! I bought a bunch of nail color for summer. It was a great price and shipping was very quick and free! I will certainly be ordering more! Great experience with a new company to me!

Date of experience: April 05, 2025

Rated 1 out of 5 stars

Return policy changed to Store credit only

I’ve been ordering from Beyond Polish for several years without any problems until my most recent order. Apparently they no longer return any items for a refund, it’s only store credit. No thank you and quite unscrupulous to change return policy without notification, clearly a money grab. There are several other online nail polish/product suppliers to order from so will bot br ordering from Beyond Polish ever again and have offered by store credit to my daughter. Can’t abide companies like this.

Date of experience: April 20, 2025

Rated 5 out of 5 stars

Beyond The Best

Love the product, can't get enough. Fast shipping. Customer service is friendly and very helpful. Definitely a company I would reccomend doing business with.

Date of experience: April 09, 2025

Rated 5 out of 5 stars

Great selection

Great place to order polish supplies from. Returns are easy as well in case something looks different in person. Large selection!

Date of experience: April 11, 2025

Rated 5 out of 5 stars

My favorite one stop nail shop!

Beyond Polish is the best spot for all nail supplies! Their selection for a variety of brands and products is unmatched. I always find everything I need there. And to top it off, they always have amazing deals and shipping is fast!

Date of experience: April 07, 2025

Rated 5 out of 5 stars

One of the BEST Online Nail Supplies

I have used Beyond Polish for a hot minute, and they always come through with the best product availability. Anytime I've needed to contact customer service, it has been smooth and any sort of issues were resolved.

Date of experience: March 31, 2025

Rated 5 out of 5 stars

Great company

Have ordered from Beyond polish multiple times and each time has been great. Packaged well and shipped quickly. My experience with customer service about one order was easy and they were quick to respond and very helpful. I recommend them for sure!

Date of experience: February 13, 2025

Rated 2 out of 5 stars

The polish was fine. Customer service was awful

The polish was fine. The customer service was so frustrating! I accidentally shipped my 3rd order to the wrong address. They never answered the phone. Didn’t respond to emails. When I chatted with them, they were dismissive and just told me to wait until the package was returned to them and they would contact me. 3 days after they received it, I contacted them. They said they’d resend it. The mistake was mine but the customer service was so bad, I’ll never order from them again

Date of experience: March 28, 2025

Rated 5 out of 5 stars

My Go To Nail Supply Online Shop

BeyondPolish is my go-to nail supply shop, and they have loads of good stuff to choose from! Their stock is high quality and well known brands, as well as more budget friendly yet safe products. I've used their customer service once or twice and only had good experiences with them. Their shipping is good and they have decent sales. I recommend this site to anyone who wants to do their nails themselves.

Date of experience: March 26, 2025

Rated 5 out of 5 stars

10 out of 10

This was my first time purchasing from Beyond polish and honestly, I had such a great experience with the company. They have unmatched prices, plus fast shipping. I have now bought from them 3 times now. Highly recommend them!

Date of experience: March 21, 2025

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