Ballcap Buddy Cap Washer Reviews 72

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars
Verified

The ballcap buddy has been a really helpful tool, without quality deficits nor poor design to hinder it! This already has made maintaining my hats far easier, and I anticipate that continuing. This to... See more

Rated 4 out of 5 stars
Verified

The product cleaned my dirty caps. The one that was really dirty did not come completely clean, but much better. WARNING: I scrubbed the caps, rinsed them, and then reapplied, but used too much on... See more

Rated 5 out of 5 stars
Invited

Either in my washer using a light wash or on the top rack of my dishwasher, the Ballcap Buddy works like magic! It is KEY however, to let the recently washed cap completely dry while still inside th... See more

Rated 4 out of 5 stars
Verified

I got an email to review the product the day it was shipped; this was premature. The product was delivered 2 days later than originally promised. This was probably due to holiday mail and the USPS c... See more

Company replied


Company details

  1. House Cleaning Service
  2. Baseball Club
  3. Baseball Goods Store
  4. General Store
  5. Sporting Goods Store

Information provided by various external sources

Original Patented Ballcap Buddy Cap Washer since 1992 safely cleans dries shapes stores and protects your favorite ballcaps. It has been sold in every major retail and general merchandise store in the country and a number one best seller on the internet. Simply place your cap in the Ballcap Buddy (open from the back) Use pre wash spray or other pre cleaning agent before washing if needed. Place in the top rack of the dishwasher ( Do not use dishwashing soap that has lemon or bleach) When the cycle is finished, leave in the Ballcap Buddy if needed to finish drying. (Never put in the dryer) 100% made and ships from USA and a family owned business.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

72 reviews

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Rated 5 out of 5 stars
Verified

Purpose and USA Made Tool

The ballcap buddy has been a really helpful tool, without quality deficits nor poor design to hinder it! This already has made maintaining my hats far easier, and I anticipate that continuing. This tool is sturdy with thick plastic and balanced connections, and this company’s commitment to support our local economy (USA) is very important to me, and won my choice over cheap Chinese knockoffs off of Amazon.

Date of experience: May 11, 2024

Rated 4 out of 5 stars
Verified

Good, but beware of over application.

The product cleaned my dirty caps. The one that was really dirty did not come completely clean, but much better. WARNING: I scrubbed the caps, rinsed them, and then reapplied, but used too much on the cap on reapplication and suds came out the bottom of my dishwasher. 2nd time around, I was more careful not to over apply prior to running them in the dishwasher.

Date of experience: April 26, 2024

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Rated 1 out of 5 stars
Verified

Would not do business with this company…

Would not do business with this company they are liars and cheats. Product is sub par. Took me buying from them directly to get product which was half price of Amazon

Date of experience: December 31, 2023

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Reply from Ballcap Buddy Cap Washer

This is the first time in 27 years we have been called liars and cheats. This customer first ordered our product from Amazon. The order was lost during the holidays so we processed a replacement order to send him. This is an easy fix. Meanwhile he went to our website and ordered the product again. We fully refunded his Amazon purchase, and sent him another order AND told him if he received the first order to keep it. No need to return it and he could keep it for free. Our website price is not half the price of Amazon. We have a history of replying to him about this issue. He admits he received the product so not sure exactly why the hostility. Never had a transaction like this one.

Rated 5 out of 5 stars
Verified

Everything just works.

Not only does the product work well as advertised but the website works well also. Product ships in a timely matter.

Date of experience: December 17, 2023

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Reply from Ballcap Buddy Cap Washer

Thank you for your feedback. We appreciate knowing that not only the product works well but also our website !

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Rated 5 out of 5 stars
Verified

My Aunt Peggy and Uncle Fred had a…

My Aunt Peggy and Uncle Fred had a neighbor in Texas who invented a device like this. If this is the company of the same man, I am finally buying a couple of them. I had some invention ideas and Aunt Peg told me this story.

Date of experience: September 26, 2023

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Reply from Ballcap Buddy Cap Washer

Nice to hear from you. Yes, this was invented by a family in Texas by a man whose son played Little League baseball. The son needed his hat cleaned for a championship baseball game. Please go to our website and get out contact information and shoot us a message. And thank you for your review !

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Rated 4 out of 5 stars

In in advance days i have determined…

In in advance days i have determined your assist that's excellent and surprising. I'm extremely satisfied with you since you are capable and in a position so i would endorse to all that utilization your astonishing administrations.

Date of experience: January 06, 2021

Rated 4 out of 5 stars
Verified

I got an email to review the product…

I got an email to review the product the day it was shipped; this was premature. The product was delivered 2 days later than originally promised. This was probably due to holiday mail and the USPS closing one day for a Presidential funeral. The ballcap buddy cap washers worked fine. I would suggest that the instructions not be put in the bill of the cage. I didn't see that I was supposed to open the cap from the back on the first one, so I opened the bill. That cage now opens harder than the one I opened from the back. It is a good product, but don't send out your review request until after the product has been delivered.

Date of experience: December 11, 2018

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Reply from Ballcap Buddy Cap Washer

Thank you for the review. We are not sure who asked for it since we do not request reviews ( we feel if it is worthy of a review, we will get it) and as you said, it doesnt make sense to ask until you have received it and had the opportunity to use it. If you are having trouble with the one you opened from the front, try making sure the front snaps are really snapped shut. Sometimes if its not really snapped tight, it might do that. Thank you for purchasing the Ballcap Buddy

Rated 3 out of 5 stars
Verified

i did not get the tracking info

i did not get the tracking info. It said there was link bellow but there wasn't.

Date of experience: November 10, 2018

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Reply from Ballcap Buddy Cap Washer

Did you receive the product? If not, please contact us. If you did receive it, what typically is happening is that packages are being handed to third party carriers after we ship it, and there is no tracking until the package is delivered to you. Please contact us if you did not get your package at info@ballcapbuddy.com
Thank you

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Rated 1 out of 5 stars
Verified

Waiting about a month for my order

Waiting about a month for my order. Have not heard from you. I will not be ordering from you again.

Date of experience: October 09, 2018

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Reply from Ballcap Buddy Cap Washer

Paul
This is the first we have heard there was a problem receiving your order. We cannot fix it if we are unaware there was a problem and we need your information to search for it. We have no shipments here that have been returned. Please provide your order number and shipping information and send it to info@ballcapbuddy.com so we can trace your order. When we learn there is a problem with a shipment ( we ship hundreds every day) we investigate it immediately.

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