I love Baleaf Sports skorts because they are excellent quality and dressy enough to wear to a casual dining restaurant. I’ve had mine for going on three years and they look new. I also wear them to th... See more
Company replied
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
Review summary
Based on reviews, created with AI
See what reviewers are saying
Shortly after I tried on my first pair of pants I bought another in a different color. They fit perfectly and are so comfortable. Great quality and fast shipping, too.
Company replied
I have had nothing but frustration with the Baleaf Company and getting their attention for returning 2 pair of shorts. I would never order anything from this company again. It looks like I... See more
Company replied
I love to exercise and am always happy to find new places to buy exercise wear. I ordered 3 pairs of capris from Baleaf. I love the quality. It is comparable to places like LLBean, but at a mu... See more
Company replied
Company details
- #11 of 43 best companies in Activewear Store
Written by the company
Baleaf is a contemporary activewear brand that caters to those who enjoy dabbling in fitness trends but don't want to keep stockpiling gear for each activity they engage in.
Contact info
United States
- info@baleaf.com
- www.baleaf.com
4.4
Excellent
473 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
Ordered a skort, WAY too small, sizing is off
Ordered a skort. Said L was US size 12-14. Sorry, for this size 12 woman, this size large would barely fit. Sizing is incorrect. Then they charge you 5.50 shipping to send back. Never again.
Date of experience: July 01, 2025
Reply from Baleaf Sports
Hi Becky, we're so sorry for the frustration caused — we completely understand how disappointing it can be when the fit isn’t as expected. Our prepaid return label costs $5.00 USD per item, which helps cover the return shipping cost.
If you're open to it, could you please email your order number to info@baleaf.com so we can take a closer look and assist you further? We truly want to make this right and look forward to hearing from you! 💚
Advertisement
Great quality!
Shortly after I tried on my first pair of pants I bought another in a different color. They fit perfectly and are so comfortable. Great quality and fast shipping, too.
Date of experience: July 02, 2025
Reply from Baleaf Sports
Hi Laurie, thank you so much for your wonderful feedback! We’re thrilled to hear you love the fit and comfort of your pants, and that you trusted us enough to get another pair. Fast shipping and great quality are what we strive for, so your kind words truly mean a lot! Enjoy your new pants! 😊
Can Not return itemand…
I ordered a skort from this company and am unable to return it. The quality is not good, and it is very sheer. I am unable to return it.
Do NOT order from this company. They are very difficult to work with.
Date of experience: July 02, 2025
Reply from Baleaf Sports
Hi there, we're truly sorry to hear about your experience and appreciate you bringing this to our attention.
Please know there’s absolutely no reason for us not to approve your return — we want to make this right. Kindly send your order number to info@baleaf.com, and we’ll take care of everything for you.
We look forward to hearing from you and resolving this promptly.
I love Baleaf Sports skorts because…
I love Baleaf Sports skorts because they are excellent quality and dressy enough to wear to a casual dining restaurant. I’ve had mine for going on three years and they look new. I also wear them to the gym. I look forward to adding some more colors to my collection!
Date of experience: July 02, 2025
Reply from Baleaf Sports
Thank you so much, Sally! 💚 We’re thrilled to hear how much you love your skorts — and that they’re still going strong after three years! We can’t wait for you to add more colors to your collection. 😊
Great shorts
The shorts were exactly as advertised and fit great! They shipped quickly too! Love them!
Date of experience: June 09, 2025
Reply from Baleaf Sports
Hi Terri! Thank you so much for your wonderful feedback! We’re thrilled to hear you love the shorts and that they fit perfectly. We appreciate your support! 💚😊
Advertisement
I have had nothing but frustration with…
I have had nothing but frustration with the Baleaf Company and getting their attention for returning 2 pair of shorts.
I would never order anything from this company again.
It looks like I will be stuck with shorts that do not fit, and no money returned. Baleaf appears to be a company that does not values it's customer base.
I never write reviews, but I felt compelled to save someone else from the frustration and disappointment of this company's carelessness toward the consumer.
Date of experience: June 27, 2025
Reply from Baleaf Sports
Hi Francie, thank you for sharing your experience — I’m truly sorry for the frustration you’ve felt. We definitely value every customer, including you, and want to make things right.
Please know that your return request was approved and we sent the return instructions about 10 days ago. Sometimes these emails can accidentally end up in your spam, junk, or promotions folder instead of your main inbox. After seeing your review, we’ve just resent the return instructions to make sure you have them.
If you have any trouble locating the email or need further help, please don’t hesitate to reach out by sending us an email at info@baleaf.com. We’re here to support you!
Flyleaf UPF +50 High Rise Pants
I originally ordered two pair of their Flyleaf UPF+50 High Rise Pants in size medium. They were a little snug so I wanted to return them for a large. I tried three times to get a return address off their site with no luck. So I went to the post office and paid $10.75 to return them to the address on the original package. I did finally receive through messenger a note from their support service that I had sent them to the wrong address. I wrote back and stated how I had tried to get a return address with no luck. I had told them I just wanted my money back. I was told the best they could do was give me 50% off when I ordered again. I was very upset as I was going to be out $83.46. I figured this was another on line scam. Much to my surprise about 10 days later $83.46 showed up in my bank account. Needless to say they did the right thing. So I reordered the two pair of pants on a Sunday and I was so surprised to receive them three days later. I tried them on and they are a perfect fit. So I went on line and ordered two more pair. They are very nice quality and I will say I was very pleased with their customer support.
Date of experience: June 26, 2025
Reply from Baleaf Sports
Hi Judy, thank you so much for sharing your experience — we’re really glad everything worked out in the end and that the size large fits you perfectly! 🙌 We're sorry again for the confusion with the return, but it means a lot to hear that you gave us another chance. We truly appreciate your support and hope you continue to enjoy your Flyleaf pants! 💚
Excellent customer service!
Baleaf customer service was responsive and courteous in resolving my problem! Excellent service!
Date of experience: June 10, 2025
Reply from Baleaf Sports
Thank you so much, Mary! 💚 We're thrilled to hear you had a great experience with our customer service team. We're always here to help! 😊
The quality of the shorts and the style…
The quality of the shorts and the style and fit are Amazing. True to proper sizing. I would highly recommend. I have bought other Baleaf clothing in the past and always happy with them.
Date of experience: June 18, 2025
Reply from Baleaf Sports
Thank you so much, Linnie! 💚 We're so glad the fit and style hit the mark—and it means a lot that you’ve been happy with your Baleaf pieces over the years! 🙌😊
Advertisement
High quality products and awesome customer service
I love to exercise and am always happy to find new places to buy exercise wear. I ordered 3 pairs of capris from Baleaf.
I love the quality. It is comparable to places like LLBean, but at a much lower price.
There was a problem with the sizing, but Baleaf made it right. It was very easy to contact their customer service and they responded promptly. They even called me to discuss the issue. The person who called me resolved the issue right away.
Date of experience: June 12, 2025
Reply from Baleaf Sports
Hi Nancy, thank you so much for sharing your experience! We’re thrilled to hear you love the quality of our capris and that our customer service team was able to quickly make things right. Your satisfaction means everything to us, and we’re here anytime you need us. Happy exercising! 💪😊
Excellent service
Excellent, friendly customer service. Responded quickly and provided the information I needed.
Date of experience: June 16, 2025
Reply from Baleaf Sports
Thank you so much for the kind words! 😊 We're always happy to help — don't hesitate to reach out if you need anything else. 💚
Order Cancelled, Refund Refused
I was told my item was on backorder, before they eventually canceled my order. It happens, so no problem there. The problem was, they would not refund my money or even allow me to use the money on another product. Most emails went unanswered. I finally received a response promising me a refund. It didn't happen. I emailed again, and they assured me they had refunded my PayPal. They hadn't, but by then I had sufficient proof for PayPal that I had been scammed, and PayPal returned my money yesterday. It took over five months to resolve the issue.
Date of experience: June 15, 2025
Reply from Baleaf Sports
Hi Emily, we’re truly sorry for the frustration and inconvenience you’ve experienced — this is absolutely not the kind of experience we want any of our customers to have. We completely understand how upsetting this has been, especially with the delay and lack of clear communication.
We’ve followed up again with our finance team and learned that there was a delay in processing your refund, which was originally scheduled for June 6, 2025. They’re actively working to resolve the issue, and we can now confirm that your refund is set to be processed this coming Friday, June 20, 2025.
We sincerely apologize for the delay and the trouble you’ve had to go through. Thank you for your patience, and again, we’re very sorry for how this was handled. If you have any further concerns, please don’t hesitate to reach out — we’re here to help.
Fast shipping
Fast shipping, quality product. True to size. Great variety of products.
Good return policy.
Nice colors offered.
Date of experience: February 04, 2025
Reply from Baleaf Sports
Thanks so much, Teri! We're thrilled to hear you enjoyed the fast shipping and found the fit just right. Your kind words mean a lot to us! 💚
Advertisement
Order from Amazon and save. Sizes not reliable.
I ordered one pair of long pants and 2 capris all in M. Same pant, different lengths. The long pant fits perfect the capris were too tight, 2" smaller in width than the pants. Baleaf does not exchange. you have to request a return! After a return email I was told to send back at my expense, $18. plus $10. restocking charge. The return address they sent me was to Amazon! If I had ordered from Amazon in the first place they would have been $5. cheaper and no cost for a return. Grrrrrrrr!
Date of experience: June 01, 2025
Reply from Baleaf Sports
Hi Eileen,
Thank you for your message—we’re sorry to hear about the trouble, and we definitely want to help make things right.
We did send you a follow-up email earlier regarding your return. When you have a moment, please check your inbox, as well as your spam or promotions folder, just in case it landed there by mistake.
Once you’ve had a chance to locate it, feel free to reply or forward us a photo or screenshot of your return receipt or any shipping confirmation. This will help us check what steps we can take to assist you further.
Love ❤️ my new capris from Balleaf…
Love ❤️ my new capris from Balleaf definitely ordering more ty for making it in curvy sizes a big plus in finding good comfy clothes.
JH
Date of experience: June 02, 2025
Reply from Baleaf Sports
So happy to hear you’re loving the capris, Joelda! 🙌 We’re thrilled to offer comfy options in curvy sizes — thanks for the love and support! 💕
Returned my call quickly
Returned my call quickly. RJ was able to change the order for me. I had ordered the wrong item.
Date of experience: June 03, 2025
Reply from Baleaf Sports
Thanks so much for your kind words, Nancy! We're glad RJ was able to help get your order sorted out quickly.
Excellent customer service from Aaron
Aaron in customer service was excellent! I was having trouble using a discount code on my order, and he followed my ordering process to make sure the code was applied. I am very thankful for his diligence and professionalism! Thank You, Aaron!
Date of experience: May 29, 2025
Reply from Baleaf Sports
Hi June! Thank you so much for your kind words! We're absolutely thrilled to hear that you had a positive experience and that our team member was able to assist you with applying your discount code.
Your appreciation truly means a lot to us! If there's anything else we can help with, please don't hesitate to reach out.
Advertisement
Great customer service
Customer service was quick and helpful when I forgot to add a discount code I had.
Date of experience: May 24, 2025
Reply from Baleaf Sports
Thank you so much for your kind words! We’re thrilled to hear that our customer service was quick and helpful. We are always at your service whenever you need us!
Great products!
The fit, fabric and construction of this item were of superior quality. Love the way it looks on and feels when golfing. Thanks!
Date of experience: May 02, 2025
Reply from Baleaf Sports
Thank you for letting your voice be heard, Mag! We’re so happy you love the fit and feel, especially when golfing. We really appreciate your support!
I love Baleaf Sports for their awesome shorts.
I love Baleaf Sports for their outstanding shorts. As a plus size girl, it is hard to find comfortable workout shorts. Hugh array of colors to chose from. I need pockets and they have them. Wash well. Fast delivery. Definitely will purchase more.
Date of experience: May 15, 2025
Reply from Baleaf Sports
Hi Suzanne! Thank you so much for your wonderful feedback! We're thrilled to hear you love our shorts and that they fit your needs perfectly — pockets, colors, comfort, and fast delivery all included. It means a lot to us to be your go-to for workout gear, especially knowing how important those details are. We can’t wait to have you shop with us again soon!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.