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I liked that it showed a auto dealership that I would mostly get accepted by with my credit. But, of course after purchasing the vehicle I found numerous dealers that would have worked with me for way... See more
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This was so easy and helpful !! I had already tried other used car lots and been quoted so much for cars that already had 100 + miles. I was matched instantly Mcluskey Chevrelot and was contacted by t... See more
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Wonderful experience! I have abysmal post-divorce credit, am living on a fixed Social Security Disability income, and was approved for financing with zero hassle. I was directed to participatin... See more
Company replied
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I saw an ad for this organization on Credit Karma under the new automobile options. I've looked at Carvana, but they always required a down-payment. So i took a chance on Auto Credit Express. I was ap... See more
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Company details
- #150 of 253 best companies in Non-Bank Financial Service
- #38 of 88 best companies in Car Accessories Store
- #1 of 4 best companies in Car Leasing Service
- #134 of 205 best companies in Financial Consultant
Written by the company
Auto Credit Express is a leading provider of lender and dealer connections for people who need new and used car loans nationwide. We want to connect you with a local dealership that specializes in helping people with good credit, bad credit, low credit, no credit, or have been turned down in the past due to bankruptcy.
Auto Credit Express
Written by the company
- We're committed to helping consumers with good or bad credit get car financing.
- Since 1999, Auto Credit Express has been helping buyers find auto financing with our nationwide network of special finance dealerships. Our partner dealers are experts at working with people in nearly all types of credit situations, from good to fair to poor. We believe that safe and reliable transportation should be available to all, so we do everything we can to respectfully address the needs of each customer, regardless of their credit. We help people understand and get through the bad credit car buying process every day. It's one of the things that makes us different, and makes us better.
Contact info
3252 University Drive, Suite 250, 48326, Auburn Hills, United States
- 866-902-4403
- customercare@autocreditexpress.com
- www.autocreditexpress.com
4.6
Excellent
4K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
Invited
Great website to explore. Just make sure you do your own research as well.
I liked that it showed a auto dealership that I would mostly get accepted by with my credit. But, of course after purchasing the vehicle I found numerous dealers that would have worked with me for way less interest and money. While I am thankful I have a vehicle to get me back and forth to and from work. In my financial situation. It would of helped me if I could of gotten a better deal financially. Again I am the one that finalized the agreement. I wish before hand I would of checked around myself.
Date of experience: July 01, 2025
Why should I have to pay for a credit…
Why should I have to pay for a credit report, when there is a free report from the Government? Also, I already have a copy of my credit report and any financing company can get it free? There must be a better way for you to get money from customers who are trying to get a auto loan with not much money in the first place.
You should be ashamed
Date of experience: July 05, 2025
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Before I left the dealership I noticed…
Before I left the dealership I noticed there was not a temporary tag on. I had to tell them and then I had to wait another 20 to 30 minutes before they put one on. I then drove home and tried to use the windshield wiper and there was no fluid coming out. I went to the store, put fluid in the reservoir, got in the truck and tried to use it and it still did not spray. I could air the motor running but there's no spray coming out. When I got home the reservoir was empty.
Date of experience: June 27, 2025
Reply from Auto Credit Express
Hello Martin,
We're so sorry to hear about your trouble with the vehicle you purchased. This isn't the type of service we strive to deliver, and the dealerships we work with share this sentiment. We know that little things like this can be a big deal on a vehicle, and we always recommend an independent inspection for a used car. We hope that the dealership is able to assist you with service. Thank you for taking the time to leave a review and share your story.
Congratulations on your vehicle. Thank you for leaving a review. We appreciate it. Have a wonderful day.
Sincerely,
Auto Credit Express
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Very helpful and the customer service.
Date of experience: June 30, 2025
Reply from Auto Credit Express
Hello Oscar,
That's terrific! We're so glad to hear that the dealership we connected you with was the right fit for the job! Congratulations. Thank you for taking the time to leave a review. We appreciate it. Have a great day.
Sincerely,
Auto Credit Express
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great management team and Pedro in sales was awesome…
great management team and Pedro awesome service
Date of experience: June 29, 2025
Reply from Auto Credit Express
Hello David,
Thanks for saying so! We're so glad we connected you to the dealership that could help in your situation. It's our mission to match car buyers to the right dealership for the job. Thanks for leaving a review. We appreciate it. Have a terrific day.
Sincerely,
Auto Credit Express
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They did a great job
They did a great job. Get me a car in the situation.I was in i want to thank him so much at a nadin time.
Date of experience: June 28, 2025
Reply from Auto Credit Express
Hello Charles,
Congratulations on your vehicle! We're so pleased to hear we connected you with the right dealership for the job! It's our mission to match car buyers with the dealer that has the financing opportunity they need. Thank you for leaving a review. Have a great day.
Sincerely,
Auto Credit Express
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Second chance programs
Everything. In my financial world was going downward but a blessing came my way
Date of experience: June 27, 2025
Reply from Auto Credit Express
Hello Tonya,
Great! We're so thrilled that we could help you turn things around by connecting you to the right dealership for your financing needs. It's our mission to make the car-buying process easier on those who are struggling with credit issues. Thank you for taking the time to leave a review. We appreciate it. Have a tremendous day.
Sincerely,
Auto Credit Express
This is a scam to get you to sign up…
This is a scam to get you to sign up for $1for your credit report and if you forget to cancel it charges $39.95 every month. It's a scam don't do it.
Date of experience: June 23, 2025
Reply from Auto Credit Express
Hello Traci,
Auto Credit Express connects real car buyers to local dealerships every single day, and making the process of financing a car easier on consumers is what we're all about.
We do offer consumers the opportunity to get their credit score after they submit their auto loan request form through an affiliate partner. This is an optional offer that can be opted out of, and it will have no effect on your auto loan request form, but we do believe it's important for car buyers to know their credit score before getting a loan.
If you have any further questions or concerns, feel free to reach out to our customer service team at 866-902-4403. Thank you for the feedback, and we hope that you have a good day.
Sincerely,
Auto Credit Express
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Amy Mendoza was very respectful and…
Amy Mendoza was very respectful and responsive and answered all of my questions. She is a great sales representative. I had a very good experience with her. Definitely recommend.
Date of experience: May 21, 2025
Reply from Auto Credit Express
Hello Christine,
That's terrific to hear! We're so glad you had such a good experience with the dealership we connected you to. It's our mission to make car buying easier for consumers, no matter their credit situation. Thanks for taking the time to leave a review. We appreciate it. Have a wonderful day.
Sincerely,
Auto Credit Express
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Easy and quick process
Preapproved and walked in and bought a car at a local dealership no issues…
Date of experience: June 21, 2025
Reply from Auto Credit Express
Hello John,
That's what we like to hear! Congratulations on your car! It's our goal to help car buyers get connected to the right dealership for their financing needs. So glad we could. Thank you for leaving a review. We appreciate it. Have a terrific day.
Sincerely,
Auto Credit Express
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I had a very awesome experience at…
I had a very awesome experience at Mountaineer Honda!!!! I had Chris an my salesman you won’t find better!!! He works as hard as he can to put you in a vehicle!!!! I hope he gets the credit he deserves!!!!
Date of experience: June 18, 2025
Reply from Auto Credit Express
Hello Robin,
That's awesome to hear! We're so pleased we could connect you to the right dealership for the job! Congratulations on your vehicle. Thank you for leaving a review and sharing your story. We appreciate it. Have a splendid day.
Sincerely,
Auto Credit Express
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Reply from Auto Credit Express
Hello Cassandra,
Congratulations on your car! We're so happy that you found the process to be quick and easy. We appreciate you leaving a review. Have a tremendous day.
Sincerely,
Auto Credit Express
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The service was great and the team was…
The service was great and the team was very supportive 👏
Date of experience: June 14, 2025
Reply from Auto Credit Express
Hello Sherwood,
That's terrific to hear! Congratulations! We're so pleased to have connected you to the right dealership for your financing needs. It's our mission to help car buyers make the process easier, and we're so glad we could. Thank you for leaving a review, we appreciate it.
Sincerely,
Auto Credit Express
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Reply from Auto Credit Express
Hello Serinna,
We're happy to have helped! It's our mission to connect car buyers to the dealership that can help with their financing needs. Congrats on your vehicle, and have a splendid day.
Sincerely,
Auto Credit Express
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All of yall are awesome mr Thomas Diggs…
All of yall are awesome mr Thomas Diggs is the best god bless all of yall once again thank you Brenda evans
Date of experience: June 15, 2025
Reply from Auto Credit Express
Hello Brenda,
That's wonderful to hear! We're so pleased that we could connect you to the right dealership for the job! It's our mission to help car buyers find financing through a local dealership. Congratulations on your vehicle! Thank you for leaving a review, and have a terrific day.
Sincerely,
Auto Credit Express
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Great experience!!!
Date of experience: June 11, 2025
Reply from Auto Credit Express
Hello Thankful,
We're so glad you had a great experience using our service to find the financing you needed. It's our mission to connect car buyers with the right dealership for the job. Thank you for leaving a reivew. Have a great day.
Sincerely,
Auto Credit Express
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I sent a couple of replies via text…
I sent a couple of replies via text with the salesperson, I was qualified before I even got to the dealership. I then went and signed a few documents and was home within the hour
Date of experience: June 08, 2025
Reply from Auto Credit Express
Hello David,
Awesome! That's what we like to hear! At Auto Credit Express, we aim to connect car buyers with the right dealership for the job, and it sounds like we did! Thanks so much for leaving a review, and congratulations on your vehicle! Have a great day.
Sincerely,
Auto Credit Express
Auto Credit Express FRAUD!!!
This company messaging to customers is: fraudulent, misleading, erroneous and emotional draining. They tell you they have matched you up with a LENDER not dealership. However, once you give them all requested documents. They direct you to a dealership and the process starts all over again. The dealership wants to run your credit to 10 other outlets, stating that AUTO Credit Express just a call center. Again, after you've submitted your information online to AUTO Credit Express and they tell you they have MATCHED you up with a Lender, that's what you Expect. IT'S FRAUD!!!!!!
Date of experience: June 14, 2025
Reply from Auto Credit Express
Hello Simone,
Auto Credit Express connects real car buyers to local dealerships every single day, and making the process of financing a car easier on consumers is what we're all about.
We're sorry to hear about your experience and regret any inconvenience it may have caused you. The experience you're describing doesn't reflect the type of service we strive to deliver here at Auto Credit Express. We have a commitment to helping consumers on their car-buying journey, and the dealerships we work with share this sentiment.
While we work with dealerships across the country that are experienced in handling unique credit situations, the lenders they work with still have requirements that car buyers must meet in order to qualify.
Thank you for the feedback, and we hope that you have a great day. If you have any other questions, feel free to reach out to our customer service team at 866-902-4403.
Sincerely,
Auto Credit Express
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Easy process!
Date of experience: June 05, 2025
Reply from Auto Credit Express
Hello Willie,
Terrific! We strive to make the car-buying process easier for consumers, and we're so glad to hear we did! It's our mission to connect buyers with the dealership that has the financing resources they need. Thanks for leaving a review. We appreciate it. Have a wonderful day.
Sincerely,
Auto Credit Express
Invited
They were honest
They were honest, helpful, and efficient. They went out of their way to meet my needs. I will definitely go back and refer others to them.
Date of experience: June 08, 2025
Reply from Auto Credit Express
Hello Brooke,
That's great to hear! We're so glad we connected you to the right dealership for the job! Congratulations on your vehicle. At Auto Credit Express, we aim to make the car financing process easy. Thank you for leaving a review to share your story. We appreciate it. Have a beautiful day.
Sincerely,
Auto Credit Express
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