Verified
Atlantech has always been swift to assist us with any needs or concerns that arise. Their support staff are knowledgeable and helpful. I would recommend their services to anyone in the area.
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Verified
We recently ported to Atlantech within the last few months. The WSSC team has found Atlantech to be very responsive and helpful whenever we have questions or want to discuss any concerns that we have... See more
Company replied
Invited
I have been using Atlantech for several years and have been extremely satisfied with their service. Honestly, the best Internet service provider I have ever used. I really like the fact that I... See more
Company replied
Invited
Very happy with our decision to rollout Teams Phone and Cloudfax with Atlantech as our partner. There were a few bumps along the way, as with any rollout. But as always, the Atlantech Online team w... See more
Company replied
Company details
- Phone and Internet Service
- Internet Provider
- Internet Service Provider
- Telecommunications Contractor
- Telecommunications Service Provider
- Telephone Company
Written by the company
Atlantech Online, Inc. is a public utility in Maryland, Virginia and the District of Columbia that provides telephone, Internet and data center services to business and government organizations. Headquartered in Silver Spring, MD, Atlantech has a core fiber network that connects its data centers and over 300 major office buildings throughout the region. The company’s services include nationwide high speed Internet connectivity, SD-WAN, MPLS and other data networking solutions, telephone service (SIP Trunking, Hosted PBX, UCaaS, Direct Routing for Microsoft Teams, Operator Connect for Teams Calling, GCC High Teams Calling for DoD and DoD contractors, Zoom Phone, PRI, Analog, call center and mobile), and hosting in its wholly owned and operated data centers, specializing in server colocation. Atlantech’s multi-terabit per second fiber backbone has the scale to support a wide variety of telecommunications solutions as its customers’ networks evolve. Additional information about Atlantech can be found at www.atlantech.net, by contacting the company directly at 800-256-1612 or book a meeting at www.atlantech.net/meeting.
Contact info
1010 Wayne Ave, Suite 630, 20910, Silver Spring, United States
- 301-589-3060
- sales@atlantech.net
- www.atlantech.net
4.6
Excellent
31 reviews
Verified
An excellent choice.
Atlantech has always been swift to assist us with any needs or concerns that arise. Their support staff are knowledgeable and helpful. I would recommend their services to anyone in the area.
Date of experience: June 09, 2025
Verified
Verified
Verified
Jack was Awesome
Jack was Awesome! He resolved my issues and made a phone call back to make certain all was good!
Date of experience: June 04, 2025
Verified
When I needed necessary phone lines to…
When I needed necessary phone lines to monitor our fire alarm system, Atlantech Online stepped in and started the process of replacing the lines on day one. I really appreciate the effort they put into fixing my problem.
Date of experience: December 13, 2024
Reply from Atlantech Online, Inc.
Tom, Thank you for the kind words. I will pass along your feedback to the service delivery team. We greatly appreciate the opportunity to provide service. Ed
Verified
Absolute Best Experience you will find in the North America Region
After receiving distressing information with a competitor LEC with a late circuit delivery, I contacted Morgan Henry noting I needed a circuit delivered to our building with a short 3-week turnaround timeline for new office build out in Washington DC. Morgan called me back within 5 minutes and already had blocked out time for a site survey under the next day, delivering the circuit under 9 days. Grateful to have Morgan Henry, Tom Collins, and Ed Fineran as partners with all things Tech. They are leaders in this industry and are always willing to help their customers going the extra mile.
Date of experience: December 11, 2023
Reply from Atlantech Online, Inc.
Thank you for the kind words. I'll pass your sentiments on to the other members of the team. -- Tom
Verified
Always a pleasure dealing with Atlantech :)
Always a pleasure dealing with support when needed. Very reasonable costs for services provided and convenient location!
Date of experience: August 03, 2024
Reply from Atlantech Online, Inc.
Thank you for the kind words. -- Tom
Verified
Consistent
We recently ported to Atlantech within the last few months. The WSSC team has found Atlantech to be very responsive and helpful whenever we have questions or want to discuss any concerns that we have.
Date of experience: May 13, 2024
Reply from Atlantech Online, Inc.
Thank you for your kind words. We appreciate the opportunity to be of service to your organization. -- Tom
Verified
Robert H Rocks
Robert is always amazing to work with, I appreciate his help and knowledge!
Date of experience: April 07, 2024
Reply from Atlantech Online, Inc.
Thank you for the positive review. I'll be sure to let Robert know. We plan on continuing to be helpful! - Tom
Verified
Generally responsive and reliable staff…
Generally responsive and reliable staff and services.
Date of experience: April 01, 2024
Reply from Atlantech Online, Inc.
Thank you for your review, Bruce. Our goal is to remain reliable and responsive when meeting your telecommunications requirements. - Tom
Verified
Very professional
The knowledge, professionalism and friendliness of the technician was above and beyond what I expected. He solved my problem and offered additional information to help in other areas of concern to me.
Date of experience: March 25, 2024
Reply from Atlantech Online, Inc.
Thank you for the kind words. I'll be sure to pass them on to our tech support team.
Verified
The tech that worked with me went above…
The tech that worked with me went above and beyond his duties. Not only did he help me resolve the issue, but he also stayed on the phone while I tested out the fix, and even used his own personal phone to do a test call with me.
Date of experience: April 01, 2024
Reply from Atlantech Online, Inc.
Thank you for your review. I'll be sure to share this with the team. We thank you for your business and are here to serve you. - Tom
Verified
Fast resolution of the problem
Fast resolution of the problem.
As always, customer service is top notch !
Date of experience: December 18, 2023
Reply from Atlantech Online, Inc.
Chris, thank you very much for the positive review. It is very much appreciated. -- Tom
Verified
Robert was proactive and super helpful.
Date of experience: November 28, 2023
Reply from Atlantech Online, Inc.
Thank you! I'll be sure to pass this on to Robert and the Tech Support Managers. -- Tom
Verified
We've been loyal customers of Atlantech…
We've been loyal customers of Atlantech Online for a couple of years now, and the transition to their Microsoft Teams voice service has been nothing short of revolutionary for our insurance company. It has streamlined our communications in ways we couldn't have imagined.
The support from Atlantech has been consistently exceptional. Whenever we reach out with questions or need to make changes, their team is incredibly helpful and responsive. Whether it's through their chat function or submitting tickets over the phone or by email, we've always experienced swift turnaround times. The Microsoft Teams voice interface is fantastic allowing us to manage voicemails and personal settings from anywhere.
What sets Atlantech apart is the ability to directly call and get a knowledgeable support person on the line promptly. Their proactive alert system keeps us in the loop about planned maintenance and any potential issues that might affect us.
We can't speak highly enough of the seamless experience we've had with Atlantech's Microsoft Teams voice service with Atlantech’s support. It has truly transformed our operations.
Date of experience: November 07, 2023
Reply from Atlantech Online, Inc.
Thank you for the kind words, Alan. We are grateful to have been a part of transforming operations for your firm. Please reach out if we can be of any assistance. -- Tom
Verified
Great company to work with
Our company has enjoyed a very positive experience with Atlantech for several years now. We highly recommend them!
Date of experience: November 02, 2023
Reply from Atlantech Online, Inc.
Thank you for the recommendation. We're very grateful to have earned your trust. - Tom
Verified
Very Helpful Support Team
The team is very helpful when I reach out with issues. I've used their chat function and have submitted tickets and both have had good turnaround time. I like the new customer portal as well. Great for checking voicemails and changing personal settings from anywhere.
Date of experience: October 16, 2023
Reply from Atlantech Online, Inc.
Thank you for your comments regarding the voice portal. We aim to empower customers to help themselves but our tech support team is available 24/7 and are eager to help, too.
Verified
Great response/communications.service
Very quick service. Internet works as described. Communication from the team is fast and constant. Great customer service. Would recommend.
Date of experience: October 06, 2023
Reply from Atlantech Online, Inc.
Jason, thank you for your review. We're grateful to have your recommendation. -- Tom
Invited
Tech support has always been great with…
Tech support has always been great with Atlantech.
Date of experience: October 06, 2023
Reply from Atlantech Online, Inc.
Thank you for saying so, Ed. I'll be sure to pass your sentiments along to the tech support team. - Tom
Invited
Switching Downtime
We were were most worried about the downtime as we switched to Atlentech Online. It turns out, I did not need to worry! I don't think we missed a single call.
Date of experience: November 15, 2022
Reply from Atlantech Online, Inc.
Russell, we're glad that your worries didn't come to fruition. Thank you for your review! -- Tom
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