ArcataPet.com Reviews 529

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Our golden retriever has entropion of his right eye. We scheduled surgery two weeks out and started looking for an alternative to the dreaded 'cone of shame'. Found the 'Optivisor' for dogs while goo... See more

Rated 5 out of 5 stars

Emergency surgery for my dog meant that I needed a BiteNot Collar shipped for next day delivery. Mackenzie made that happen. She was professional and caring. Asked all the right questions, made ins... See more

Rated 5 out of 5 stars

I bought the divider for our geckos, and not only the offering experience was quick and easy, but the product was shipped immediately. This pet divider was made for aquariums, to divide fish, bu... See more

Rated 5 out of 5 stars

I am so pleased with my purchase and the quick shipment! I've looked everywhere locally trying to find a replacement collar for my German Shepherd...she has an in-between neck size and her old collar... See more


Company details

  1. Pet Store
  2. Hobby Store

Information provided by various external sources

Pet Supplies online with same-day order processing and shipping. Shop for supplies for dogs, cats, birds, fish, small animals and other pets. Compare our pet supply prices.


Contact info

4.9

Excellent

TrustScore 5 out of 5

529 reviews

5-star
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1-star

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Rated 1 out of 5 stars

I was very disappointed with the …

I was very disappointed with the quality of the cups. The web site said the manufacturer was "Planit Engineering" which I received on previous orders. The cups I received are not made by Planit Engineering and are a soft cheep plastic that my parrots can chew and destroy in a matter of days.

Date of experience: April 16, 2017

Rated 5 out of 5 stars

My order was shipped very quickly

My order was shipped very quickly, and well packaged. I had no problems with the site. All the items I had been looking for were found in this store. Thank you for such fine service. I will be back for more toys after my cockatoo finishes with these.

Date of experience: April 11, 2017

Rated 4 out of 5 stars

The transaction itself was efficient …

The transaction itself was efficient and quick delivery but the product sadly didn't state correct sizing. I bought an opti-visor for my chihuahua - she had eye surgery and will be vision impaired after. I thought it would be something wonderful to protect her eyes if she walked into something but sadly, even following the sizing specifications it does not fit her. Because I put it together (of course to see if it fit) my understanding is it cannot be returned.

Date of experience: April 11, 2017

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Rated 5 out of 5 stars

Best website

Great selection, fast shipping and high quality products! Everything I get for my dog, she loves it!! And she's a picky eater. I highly recommend this website for all who want the best for their best friends :)

Date of experience: April 01, 2017

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Rated 5 out of 5 stars

My Husband loved it!!

The item was just as described and shipping was very fast. It definitely put a smile on my husbands face!! Thank you

Date of experience: March 27, 2017

Rated 5 out of 5 stars

Excellent Supplier!

An excellent supplier at a fraction of the retail prices. Easy transaction. Careful shipping. Fast shipping! We will be a regular customer!!

Date of experience: March 22, 2017

Rated 5 out of 5 stars

Great Experience

I bought two dog collars and a lead that I saw on ArcataPet's website. The color and size that I wanted are difficult to find both locally and on the internet. The collars and lead arrived within 2-3 days after ordering them and they are exactly as shown and advertised -- and what I wanted. I would not hesitate recommending ArcataPet.

Date of experience: March 21, 2017

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Rated 5 out of 5 stars

Super Cute

Bought a small figure of Nemo for in our aquarium. It is adorable! and VERY inexpensive.

Date of experience: March 16, 2017

Rated 5 out of 5 stars

Perfect Replacement

We have a cage with the old aluminum door feeders and they looked awful after many years of use. The plastic replacements fit perfectly and stand up to our African Greys abuse!

Date of experience: March 15, 2017

Rated 5 out of 5 stars

Perfect Product

I recently purchased some stress free vitamins for my cockatiel in advance of a forthcoming move to travel. I tested the drops out on him and he seemed to be much calmer than usual, so I feel this product will be very beneficial for the long flight cross country. It took several tries even to find the drops, but ArcataPet.com had exactly what I needed. I am very happy with my purchase and would recommend this to anyone in my situation.
I wish to thank you kindly for giving me the chance to post feedback.

Date of experience: March 15, 2017

Rated 5 out of 5 stars

Prompt delivery and great customer service

I was not to sure of the size of the muzzle I had to order and I ended up ordering one that was too small.
But they gladly accepted the return and I ordered another size which arrived just in time for the training we had scheduled for my dog.

Date of experience: March 11, 2017

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Rated 5 out of 5 stars

Great Service

I ordered a moisturizing spray for my bird's feathers and it arrived very quickly. I have only been using it for a brief time, so we'll see if it works well or not. Arcata offered good customer service and a nice selection of items for all types of pets.

Date of experience: March 11, 2017

Rated 5 out of 5 stars

Awesome!

Great service, fast delivery. Excellent communication. Product arrived undamaged and was exactly what I ordered. Would definitely shop here again. Thanks

Date of experience: March 10, 2017

Rated 5 out of 5 stars

Vitamins

Was looking for vitamins for my birds,normally pay 25$ a bottle found them at ArcataPet ordered half the price then at bird store had them in 2 days. Excellent service!

Date of experience: March 08, 2017

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