Replacement of the water intake valve on a Maytag washer...the instructions were clear and straightforward. Only objection was the removal of the control panel with a putty knife. I ended up going fr... See more
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Reliable assistance and great warranty policy. Ordering additional parts for older appliances. We had ordered a $200 pump for our Bosch dishwasher and it failed about 2 months later. It was r... See more
I have purchased replacement parts and filters for our refrigerator for years, and always found what I needed to keep it in good repair. It has been generally easy to use, with good diagrams so I can... See more
This company helps you become your own repairman!!!! OEM parts, install videos, diagrams! Everything you need for success! Fair prices and Lightning fast delivery!
Company details
- Appliance Parts Supplier
- Appliance Store
- Electronics Store
- Home Improvement Store
- Wholesaler Household Appliances
Written by the company
Since 1999, AppliancePartsPros has been on a mission to empower homeowners and repair professionals with fast, reliable access to genuine appliance parts and expert guidance. What began as a small parts catalog has grown into one of the nation’s leading online destinations for over two million repair components, covering every major brand and model you can imagine. We believe that fixing your own washer, dryer, fridge or oven shouldn’t require a PhD in appliance repair - just the right part, clear instructions and a helpful partner at your side. Our website is built to save you time and money. Detailed exploded diagrams and intuitive part lookup tools guide you straight to the component you need, while high‑resolution images and compatibility checks ensure you order with total confidence. If you ever hit a snag, our US‑based customer service team is standing by - on live chat, email and phone - to walk you through installation tips, troubleshooting steps and warranty questions. No outsourced scripts, no runaround, just real people who know your machine inside and out. Speed matters when your appliances let you down. That’s why we offer same-day processing on most orders and with our network of shipping partners, we deliver quickly to every corner of the country. Our hassle‑free returns policy means if something isn’t quite right, you can send it back without extra fees or hidden restocking charges. We price our parts competitively and never surprise you with last‑minute fees. Hundreds of thousands of customers have trusted AppliancePartsPros to keep their homes running smoothly. From first‑time DIYers to seasoned repair techs, our commitment to quality, transparency and real‑time support has earned top ratings across Trustpilot, Google and industry forums. Join our community - read our reviews, share your success story and discover why AppliancePartsPros is the first choice for anyone serious about fixing it right the first time.
Contact info
1807 Westland Dr SW, 37311, Cleveland, United States
- 1-877-477-7278
- appreviews@appliancepartspros.com
- www.appliancepartspros.com
4.7
Excellent
2K reviews
Replied to 70% of negative reviews
Typically replies within 48 hours
ORDER PROCESS
The order process had a steady, easy flow. Now we'll see how it comes home.
Date of experience: July 05, 2025
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Always easy and great prices.
Date of experience: July 04, 2025
Replacement of the water intake valve…
Replacement of the water intake valve on a Maytag washer...the instructions were clear and straightforward. Only objection was the removal of the control panel with a putty knife. I ended up going from the back with 50 lb. Fishing line to undo one clip and then using a small cake icing knife to undo the second.
Date of experience: July 03, 2025
Appliance Parts Pro are awsome,super…
Appliance Parts Pro are awsome,super fast shipping and always have parts in stock
Date of experience: June 30, 2025
This is the best parts company I have…
This is the best parts company I have ever worked with. I don't know how it could be easier. The videos are great and I had no trouble understanding them. The prices are reasonable also. They were to fix a 5 year old Whirlpool refrigerator in our rent house. We bought a new one and then decided to try to fix the other one, so we hope that works out. Thanks, Marvin
June 28, 2025
Date of experience: June 28, 2025
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This is the first place I come to for…
This is the first place I come to for my appliance parts whether it was my mother's 30 some year old washer or my 15 year dryer they always seem to have what I need.
Date of experience: June 28, 2025
Fast shipping
Fast shipping, free repair videos. I've been ordering from this company for years and it has saved us so much money.
Date of experience: June 24, 2025
easy to maneuver through the site
easy to maneuver through the site
Date of experience: June 23, 2025
Easy to find my parts from the…
Easy to find my parts from the schematic.
Date of experience: June 23, 2025
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I have purchased replacement parts and…
I have purchased replacement parts and filters for our refrigerator for years, and always found what I needed to keep it in good repair. It has been generally easy to use, with good diagrams so I can
Date of experience: May 31, 2025
Chat is sketchy
Chat is sketchy, you can't enter anything until the AI bot tells you to, then it is form response. It said I got to a human, but I doubt it.
Tax was an even $5 for a $54 item, VERY high rate that does not apply here. I suspect they just flat rate things and keep the change, a good profit. Hope I get the right product because I am fearful of dealing with them on a return.
Spoke with customer service Sally and she was nice, defended the tax flat rate and high shipping saying they don't keep any extra but I think she does not know.
Date of experience: June 20, 2025
Quick answer to my question.
I had to ask a question to verify correct part. I got an answer in just a few minutes. This solved my question quickly.
This business obviously still cares about customer service. Refreshing in this day and time.
Thanks
Date of experience: June 20, 2025
This company helps you become your own…
This company helps you become your own repairman!!!! OEM parts, install videos, diagrams! Everything you need for success!
Fair prices and Lightning fast delivery!
Date of experience: June 19, 2025
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Reliable assistance and great warranty…
Reliable assistance and great warranty policy.
Ordering additional parts for older appliances.
We had ordered a $200 pump for our Bosch dishwasher and it failed about 2 months later. It was replaced free of charge.
Date of experience: June 18, 2025
Great customer service
Good parts, good technicians, helpful staff.
Great experience!
Date of experience: June 17, 2025
Easy to find part and quick service
Date of experience: June 13, 2025
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Poor customer service and…
Poor customer service and miscommunication will lead me to other vendors for future appliance part needs.
Date of experience: June 12, 2025
horrible customer service
horrible customer service, they cancel my order and hung up the phone on me. so rude. I called back and the operator wasn't much better, except at least she didn't hang up on me. they couldn't explain their shipping issue, and they lost patience cause I couldn't understand the why. Life is too short to deal with people like that.
Date of experience: June 12, 2025
New Part / New Site
We just ordered a part for a GE product. The site was easy to navigate. Once we get the part, let's hope it all works out. Thank you.
Date of experience: June 11, 2025
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