The Alphas
I was talking to a friend on the phone, when suddenly the line went silent. However, the phone was still connected and this was highly unusual for him. He was not responding so I called AlphaOne Ambulance Medical Services. They sent a team out to check on my friend and everything turned out OK. It was later that I found out the details because the only thing that AlphaOne could tell me was they responded and finished their services. Of course this is per the, Health Insurance Portability and Accountability Act (HIPAA) and for other professionally ethical reasons. Although leaving me a bit anxious, I have great respect for this reasoning. I would like the same done for my info if I need their services. Talking to my friend, I learned they went through a window to find him passed out. I’m not sure if I would’ve taken such a chance. I’m very grateful they’re much braver than me to take such a risk. After all this, and finding things back to normal, the field supervisor didn’t charge me. Hope I don’t need one, but if I do, Alpha One’s the One.
Date of experience: September 14, 2020