Great customer service the absolute best in all the business. Wish more companies would train with Spectrum. We should all take a page out of spectrum training handbook and watch a tutorial. Great job... See more
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Verified
I was on the phone for nearly 1 hour and given the run around on service different than I desired. I had to terminate the call because the service rep would not stop talking. I then called Xfinity... See more
Company replied
Verified
I just purchased my first home and looking for an Internet provider only. I was on the web and came across COX and called. I was connected with Sam; very enthusiastic, polite and somewhat comical; and... See more
Company replied
The agent I spoke with was super professional and knowledgeable about all the questions I had. She was very thorough and up front with the pricing and my questions about the bill. I would highly recom... See more
Company details
- #16 of 17 best companies in Internet Shop
- #6 of 12 best companies in Internet Provider
- #29 of 56 best companies in Internet Service Provider
Written by the company
Allconnect.com is a free resource that simplifies how you shop for internet and TV services. Our purpose at Allconnect is to provide you with the most simple and accurate way to compare and purchase the best internet service plan for your needs.
Allconnect.com
Written by the company
- Shopping for internet & TV has never been easier
- Allconnect.com is a free service that helps people compare internet service options available at their home to find what’s right for them. We’ve helped millions of customers throughout our decades of experience.
- Why use Allconnect?
- Allconnect helps consumers make cost-effective decisions by comparing broadband plans and providers. Our goal is to make it simple for you to compare your options with one easy-to-use site so you can choose an internet plan that meets your needs and budget.
- When I call in, who am I speaking with?
- Our internet and TV experts at Allconnect are trained to help you compare providers, plans and pricing in your area. We’ll help you find the deal that’s right for you.
- Why am I being asked to submit my personal and financial information?
- Some internet providers require credit checks or deposits so we collect Social Security and credit card information both on the phones and when you enter one of our online carts.
- Where can I get more info about a plan I find on Allconnect?
- The easiest, fastest way to get more information about a specific plan is to call and speak with one of our experts. We’ll go over the details of the plan, including availability, equipment fees and special offers, and guide you through the order process when you’re ready to order.
Why we’re different: It’s all about you
Allconnect focuses on what’s important to you.
At Allconnect, we want to give you all the information you’d need to make an informed decision. Allconnect is your source for provider info and comparisons, interesting stats for your area and, most importantly, the best plans available for your home.
Contact info
1423 Red Ventures Drive, 29707, Fort Mill, United States
- 844-329-8487
- customercare@allconnect.com
- www.allconnect.com
4.3
Excellent
2K reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
Verified
Its great she took her time to explain
Its great she took her time to explain
Date of experience: July 05, 2025
Verified
Great service and clarity of products…
Great service and clarity of products offered.
Date of experience: July 05, 2025
Verified
Had a great customer services
Had a great customer services. Rep was knowledgeable
Date of experience: July 05, 2025
Verified
Verified
The operators voice was professional
Date of experience: July 04, 2025
The GOAT in internet phone tv buis
Great customer service the absolute best in all the business. Wish more companies would train with Spectrum. We should all take a page out of spectrum training handbook and watch a tutorial. Great job. But specifically, to the representative, who spent an hr on the phone,went over and beyond the call of duty for the sake of giving spectrum a good name and to help the little people. Such as n myself. Thank you Spectrum!!
Date of experience: July 04, 2025
Verified
My experience was great because my…
My experience was great because my representative was very nice. She had a lot of patience. Insert all my questions.
Date of experience: July 04, 2025
Verified
very understanding and quick with…
very understanding and quick with information, no validating information
Date of experience: July 04, 2025
highly recommend this service!!!
The agent I spoke with was super professional and knowledgeable about all the questions I had. She was very thorough and up front with the pricing and my questions about the bill. I would highly recommend this service to anyone looking for new Internet service.
Date of experience: July 03, 2025
Verified
Antonio was efficient
Antonio was efficient, knowledgeable and very polite!
Date of experience: July 03, 2025
Verified
The rep was very friendly and good at…
The rep was very friendly and good at his job
Date of experience: July 03, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Verified
Antonio was awesome!
Date of experience: July 03, 2025
Reply from Allconnect.com
Hi Gary,
We’re sorry you didn’t have a pleasant customer service experience. We will review this call to ensure the representative you spoke with was compliant with our process. Feel free to reach out to customercare@allconnect.com with any further comments, concerns, or suggestions you wish to share.
Allconnect Customer Care
customercare@allconnect.com
Verified
They couldn't complete the installation…
They couldn't complete the installation order
Date of experience: July 02, 2025
Reply from Allconnect.com
Hi Robert,
We’re sorry your experience didn’t match your expectations. We would like to look into this further for review. Please feel free to reach out to customercare@allconnect.com with any further comments, concerns, or suggestions you wish to share so we can help provide more information about any additional steps.
Allconnect Customer Care
Verified
The Associate was helpful and…
The Associate was helpful and informative and got everything done in a timely manner.
Date of experience: July 02, 2025
Reply from Allconnect.com
Hi Wayne,
Thanks for your feedback. We’re happy to know that you had a positive interaction with our customer service representative! We hope you'll continue to stay connected with us by visiting allconnect.com/blog for useful resources on internet, TV, and more.
Allconnect Customer Care
customercare@allconnect.com
Verified
Internet only
I just purchased my first home and looking for an Internet provider only. I was on the web and came across COX and called. I was connected with Sam; very enthusiastic, polite and somewhat comical; and I appreciate him for looking out for me. Here's a 10 for Sam
Date of experience: June 30, 2025
Reply from Allconnect.com
Hi Linda,
Thank you for your kind words. We’re happy to know that you had a positive customer service experience! We hope you'll continue to stay connected with us by visiting allconnect.com/blog for useful resources on internet, TV, and more.
Allconnect Customer Care
Verified
Reply from Allconnect.com
Hi Alejandra,
Your feedback is great to see! We hope you'll continue to stay connected with us by visiting allconnect.com/blog for useful resources on internet, TV, and more. Thank you!
Allconnect Customer Care
Verified
The agent was super helpful
The agent was super helpful, friendly and knowledgeable.
Date of experience: July 01, 2025
Reply from Allconnect.com
Hi Mary,
Thanks for your feedback. We’re happy to help customers like you find the right provider and price every day! We hope you'll continue to stay connected with us by visiting allconnect.com/blog for useful resources on internet, TV, and more.
Allconnect Customer Care
customercare@allconnect.com
Verified
I was on the phone for nearly 1 hour…
I was on the phone for nearly 1 hour and given the run around on service different than I desired. I had to terminate the call because the service rep would not stop talking. I then called Xfinity direct and set up internet service in 20 mins.
Date of experience: July 01, 2025
Reply from Allconnect.com
Hi David,
Providing excellent customer service is something we pride ourselves on, so we apologize that this was not in your experience. Please feel free to contact customercare@allconnect.com with any further comments, concerns, or suggestions you wish to share so we can help provide more information about any additional steps.
Allconnect Customer Care
Misrepresentative and limited call service
An Allconnect representative implied an optional fee would eventually be required for service. Also, there was a service provided on the website but not seen by the representative in the system. Then the representative affirmed that the option was not available even though another customer service line provided the option in a follow up call. Overall, the representative was overly concerned in placing an order over the phone, despite a mismatch between their system and the company website, but they were helpful in explaining the requested services from Spectrum.
Date of experience: June 30, 2025
Reply from Allconnect.com
Hi there,
We’re sorry your experience didn’t match your expectations. We would like to look into this further for review. We're always looking to improve, and we'll take your feedback into consideration as we make enhancements to our system. Feel free to reach out to customercare@allconnect.com with any further comments, concerns, or suggestions you wish to share.
Allconnect Customer Care
customercare@allconnect.com
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