AirportParkingReservations.com Reviews 47,132

I arrived at 10AM at LAX. The shuttle was not coming around, I used three different phone numbers before one worked. The guy that answered was not receptive at all, he said to wait, it will be there. about 45 minut4s in our shuttle did come by, but drove right past us and waved back at me as she did. After and hour and fifteen minutes, a young couple who was also waiting, and I took a Holiday Inn shuttle, it is across the street from the parking place.i was delayed a few hours on my flight, so I suggested to the guy at the gate we call it a wash and he let me go. He babbled something about how it was probably because of traffic. The JOE's shuttles past me three times while I waited. He went off on me about it's my fault I am late and I was blaming the shuttle. No, I was saying he was late and nowhere near the every "15 minutes" as it states on their website. I paid an additional $16.35 and he allowed me to leave. I usually park at 105 but I can tell you 405 will never get my business again. I will be looking for a full refund, due to the shuttle being so late, I also missed my daughters soccer game, Oh there were two other shuttle parked at the end of the street.

Date of experience: July 04, 2025

Date of experience: July 03, 2025

Easy to reserved and coupon helps also, thanks

Date of experience: July 04, 2025

You dropped me off in C terminal and pointed to the sign in c terminal where you would pick up. When my flight was canceled there was no number to call or anyway to communicate with a person that I was heading to pick up. After 45 minutes of waiting I was told you only pick up in terminal A and i walked a long distance to the train and took it to A and found a shuttle there. You should be able to get ahold of a live person and also you should say in your text EXACTLY where you are picking up.

Date of experience: July 02, 2025

Date of experience: July 04, 2025

Prompt , professional shuttle drivers ; big , clean lot.

Date of experience: June 26, 2025

I was very impressed with this company. The service was quick. The drivers were very courteous and helpful with bags. I will definitely use them again.

Date of experience: July 04, 2025

Booking data is misleading on cancellation fees and pick up information misleading

Date of experience: July 03, 2025

Location was very easy to access for convenience, nice staff from drivers to check out.

Date of experience: June 13, 2025

The wait for the shuttle return from the airport to the parking lot was twice the time advertised. I waited one and a half hours to be picked up from the airport as several full vans passed those of us waiting. Calls to the phone number provided went unanswered. Directions on the confirmation email and over the phone, once answered, were incorrect, requiring much unnecessary walking. The vans to and from were both in poor condition with dirty seats and missing seatbelts. It was a holiday weekend, but that didn’t cause the majority of the issues. Someone in charge of scheduling severely dropped the ball. Although certainly less expensive, I cannot recommend this service.

Date of experience: July 06, 2025

We cancelled the day before. Our sister's surgery in Dallas, T was postponed .

Date of experience: July 03, 2025

Would not recommend. They let you book and after the confirmation and payment that’s when they let you know you have to print your confirmation to be able to access parking. When I’m booking last minute it’s inconvenient to try to find a printer. Hence I booked with another website that accepted reservations via devices/ QR codes.

Date of experience: July 04, 2025

It was very easy to reserve a space and the price was pretty good also

Date of experience: July 04, 2025

It was wonderful

Date of experience: July 04, 2025

Shuttle was very late. Booked for 6am drop off and he showed up 20 minutes late. Check-in person wasn't pleasant or helpful.

Date of experience: July 02, 2025

Very easy website to work with and secure. Quick email to send u reservation information.

Date of experience: July 03, 2025

ARB Parking was very convenient and practical pricing. The shuttle to the airport was waiting for customers. And the driver was professional and helpful. I will definitely use them again. Making the reservation was so easy. I will tell all of my family, friends and acquaintances about ARB PARKING

Date of experience: July 03, 2025

Easy to use and the pickup and return to our car was great. A little difficult to find the code to scan to leave the parking lot as I had received several emails, so wasn’t sure which one had the QR code.

Date of experience: June 29, 2025

Bill sent to me was different from what I was charged. Confusing accounting.

Date of experience: July 03, 2025

Hello,
When I left parking structure at end of my reservation the gate did not let up.
I called the 919-948-3503 on the sign.
Initially phone representative stated I OWED $86.00. When I questioned why, and stated I had a reservation# as well as a receipt, representative did not acknowledge my statement and repeatedly advised I owed $86.00, then transferred me to another department that advised the same thing...? I explained I was driving and would need to call back.
I believe calling the # on the information board at the exit gate connected me to scammers, which is rather disturbing. Otherwise my previous experiences with airport parking has been satisfactory.

Date of experience: June 29, 2025