Air Oasis Reviews 2,074

TrustScore 4.5 out of 5

4.5

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Rated 2 out of 5 stars

Never could get an answer to my question of why the red light kept blinking on top of the filter. Quality of the filter super the first couple of weeks. That ended quickly.

Rated 5 out of 5 stars
Verified

A great website, easy to navigate, easy checkout process and quality products. The helpful clean air resources is very informative. I was tempted to pay extra for faster shipping but went with the fre... See more

Company replied

Rated 5 out of 5 stars
Verified

This is my fourth interaction with Air Oasis over the past 12 months. Each & EVERY time, Jasmine (Ulibarri Support Agent) went the second mile for me and ensured I was totally satisfied! As a Di... See more

Company replied

Rated 5 out of 5 stars
Verified

Well pleased with product! This is the 2nd set of filters purchased for the two small Air Purifiers I purchased a year ago. I tend to wait til a sale due to higher cost otherwise. The used filters... See more

Company replied


Company details

  1. #34 of 84 best companies in Home Goods Store
  2. #11 of 18 best companies in Appliance Store
  3. #3 of 5 best companies in Electrical Appliance Wholesaler
  4. #4 of 5 best companies in Household Goods Wholesaler
  5. #30 of 52 best companies in Manufacturer
  6. #3 of 5 best companies in Wholesaler Household Appliances

About Air Oasis

Written by the company

Our Family Cares About Your Family

We work to help all families enjoy healthy lives, one home at a time.

We design and build air purification products that make a difference for our health-conscious customers around the world. Our award-winning air purifiers efficiently reduce viruses, mold, bacteria, allergens, dust, pollen, smoke and more. We offer proven performance with third party validated lab testing.

We truly do Care About Your Air.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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2-star
1-star

Replied to 74% of negative reviews

Typically replies within 24 hours


Rated 2 out of 5 stars

Questions Unanswered

Never could get an answer to my question of why the red light kept blinking on top of the filter. Quality of the filter super the first couple of weeks. That ended quickly.

Date of experience: May 08, 2025

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Rated 2 out of 5 stars
Verified

Claimed made in USA, but actually made in China

The ordering experience was mostly normal and convenient, except that the product website falsely claimed the purifier was made in the United States. When we received the unit, Made in China was written on the underside. Air Oasis products are expensive compared to the competition but we felt the extra cost was justified if they are not made in a country with pervasive human rights violations. We would not have purchased if the website had been honest and accurate.

Date of experience: November 30, 2024

Rated 1 out of 5 stars
Verified

I PURCHASED 2 AIR PURIFIERS FROM THIS …

I PURCHASED 2 AIR PURIFIERS FROM THIS COMPANY COST 1700 NOT INCLUDING REPLACEMENT FILTERS EVERY 6 MONTHS . AND ONE POWERCORDS IS DEFECTIVE AND QUIT WORKING WHEN I CALLED THEY ADVISED ME TO GO TO AMAZON TO REPLACE IT? I CAN NOT BELEAVE THE CUSTOMER SERVICE! REGRET MY PURCHASE.

Date of experience: January 24, 2025

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Rated 5 out of 5 stars
Verified

Thank you!

We've had very good luck with our 4 machines/filters. I had a problem awhile ago and customer service was very helpful. I recently purchased a machine for my son.

Date of experience: March 08, 2025

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Rated 1 out of 5 stars
Verified

I should NOT have to fight for…

I should NOT have to fight for something so hard when I know others, who have broken air oasis’s and get new replacements so quickly. I’m not buying anything else from this pyramid scam.
Jenny Johnson is head of this scam and all of you should be ashamed of your selves!

Date of experience: January 28, 2025

Rated 5 out of 5 stars
Verified

I ordered the replacement uv lights and…

I ordered the replacement uv lights and they were shipped quickly and arrived safe and sound.

Date of experience: January 27, 2025

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Reply from Air Oasis

Hi Terry,

Thank you for taking the time to leave a 5-star review we appreciate all of our customers' valuable feedback! We are delighted to hear that you received your order quickly.

We appreciate your feedback and look forward to continuing to provide you with high-quality air products and services!

Rated 5 out of 5 stars
Verified

Would highly recommend the product and company.

Product arrived in a timely manner. Packaging was sufficient to product it in shipping. Functioning well. Would highly recommend the product and company.

Date of experience: November 30, 2024

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Reply from Air Oasis

Hi Pamela,

Thank you for taking the time to leave a 5-star review we appreciate all of our customers valuable feedback! We are delighted to hear that you received your order quickly.

We appreciate your feedback and look forward to continuing to provide you with high-quality air products and services!

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Rated 5 out of 5 stars
Verified

Great customer service and awesome…

Great customer service and awesome product!

Date of experience: February 01, 2025

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Reply from Air Oasis

Hi Donna,

Thank you for taking the time to leave a 5-star review. We are delighted to hear that you had a positive experience with our service team.

We appreciate your feedback and look forward to continuing to provide you with exceptional air-quality products and services.

Rated 5 out of 5 stars
Verified

I had trouble ordering a part that was…

I had trouble ordering a part that was listed as SOLD OUT. Your representative helped me find and order it.

Date of experience: February 05, 2025

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Reply from Air Oasis

Hi Kathleen,

Thank you for taking the time to leave a 5-star review. We are delighted to hear that you had a positive experience with our service team.

We appreciate your feedback and look forward to continuing to provide you with exceptional air-quality products and services.

Rated 5 out of 5 stars
Verified

Well pleased with product

Well pleased with product! This is the 2nd set of filters purchased for the two small Air Purifiers I purchased a year ago.
I tend to wait til a sale due to higher cost otherwise. The used filters tell the story that it is working as advertised. I purchased on the recommendation of a HVAC mini split installer/friend.

Date of experience: January 21, 2025

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Reply from Air Oasis

Hi Melanie,

Thank you for taking the time to leave a review for the iAdaptAir Replacement Filters. We are delighted to hear that you are enjoying your air purifiers.

We appreciate your feedback and look forward to continuing to provide you with high-quality air purifiers.

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