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Aditech - Advanced Diving Technology. Fabricación y venta de cajas estancas para video y fotografía submarina, equipos de iluminación, sistemas de calentamiento y de propulsión submarina. Oceanología y Tecnología Avanzada de Buceo Europa - Aditech | Ad...
3.8
2 reviews
Very good selection and very reliable. They had doubts about the compatibility of my online order and sent me an unsolicited email enquiry to make sure it would really fit. (With alternative suggestions).
And some time ago, when my prepaid order unexpectedly could not be delivered, I had my money back in my account on the same day.
I can only recommend the company.
Date of experience: December 07, 2023
Positive : They have a lot of choice.
Negative : Worst customer service I have ever experienced.
They sold me a package (housing Nimar + flashes Sea&Sea) which happened to be incompatible (YS-03 does not work with Nimar). When I reported the issue, they said it was my fault for wanting entry prices flashes, so they proposed to replace my YS-03 with continuous LED instead (arguing I did not know much about photography as continuous was better than flash. For macro.... ) or a cheap Meikon alternative. I ended up having to add more money to get YS-01.
Then when my housing flooded after only 4 dives, they said it was my fault (again !) as I did not purchase the testing device; and that I could return my housing but "they adviced against as Nimar never recognized a manufacturing default in 5 years so warranty will not work".
In a nutshell : If you only have 3000 euros to spend, Aditech will probably tell you it is your fault if their equipment does not work.
Make yourself a favor, buy elsewhere.
Date of experience: October 14, 2019
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