Verified
So far o have had great experience with customer service but when I called about 2-3 weeks ago. The l representative that answered was rude and kept on cutting me while speaking. Otherwise everyone e... See more
Company replied
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Verified
The placing a reorder for catheters was handled very easily. Customer service crew is very friendly & efficient in handling the procedure & explaining everything while she is doing it. I really appre... See more
Company replied
Verified
II appreciate your auto-phone reminder that it's time to reorder. And after ordering, the delivery time has been short. Using about five or six a day, I have found very few have a packaging flaw, th... See more
Company replied
Verified
After a rough time of bad communications on the first shipment, this second shipment went off without any difficulty. Your agent called me, confirmed my order and within a couple days it shipped to my... See more
Company replied
Company details
- #10 of 29 best companies in Medical Supply Store
Written by the company
A Leading National Supplier of Urological, Ostomy, and Wound Care Supplies. ABC Medical is a passionate supporter of adaptive sports teams, organizations, and college programs. Come Adapt.Believe.Compete with us!
Contact info
1660 SW Saint Lucie West Blvd, 34986, Port Saint Lucie, United States
- www.abc-med.com
4.7
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
Verified
Reply from ABC Medical
Thank you, Julio, for your comment and your 5-star review!
Verified
ORDER SHIPPED AND RECEIVED ABOUT 10…
ORDER SHIPPED AND RECEIVED ABOUT 10 DAYS BEFORE I NEEDED THEM
Date of experience: June 24, 2025
Reply from ABC Medical
Thank you, George, for taking time to leave your review and for the 5-star rating! We truly appreciate your feedback.
Verified
staff very helpful---delivery of…
staff very helpful---delivery of supplies right on time
Date of experience: July 01, 2025
Reply from ABC Medical
Dear Joseph, thank you for your comments, and for your 5-star rating. We are grateful for the opportunity to serve you!
Verified
ABC goes above and beyond to make sure…
ABC goes above and beyond to make sure my medical supplies are something I no longer need to stress over. They have helped me more than I could ever describe in words. Thank you ABC
Date of experience: February 15, 2025
Reply from ABC Medical
Thank you, Derek, for your comments and your 5-star review! We are so appreciative of the feedback and the opportunity to serve you!
Verified
Everything was like I ordered and done…
Everything was like I ordered and done in a timely manner.
Date of experience: June 27, 2025
Reply from ABC Medical
Ellsworth, thank you so much for your feedback and your 5-star rating!
Verified
Always prompt and efficient whenever I…
Always prompt and efficient whenever I order
Date of experience: June 27, 2025
Reply from ABC Medical
Thank you, Stephen, for taking time to leave your review and for the 5-star rating!
Verified
ABC has lost its company way
ABC has lost its company way. Little or no execution ability. Focus, I imagine, is on sale. The heck with the customers. You need to focus on both sales and customers.
will do all I can to get away from ABC.
Date of experience: June 27, 2025
Reply from ABC Medical
Dear Aldo,
Thank you for sharing your feedback — we truly appreciate your honesty. We're sorry to hear that your recent experience did not meet expectations. At ABC, we recognize that both customer satisfaction and strong execution are essential to our success, and your comments are a valuable reminder of that. Please know that our commitment to our customers remains at the heart of what we do.
We’ve shared your comments with our Customer Engagement Team, and they may reach out to you directly to better understand your concerns and learn how we can improve. Your feedback helps guide us forward, and we’re grateful for the opportunity to do better.
— The ABC Team
Verified
The girls that do the orders over the…
The girls that do the orders over the phone are so sweet. They know their stuff very helpful always great to talk to.
Date of experience: June 27, 2025
Reply from ABC Medical
Dear Jason, thank you for your comments, and for your 5-star rating. We are grateful for the opportunity to serve you!
Verified
The placing a reorder for catheters was…
The placing a reorder for catheters was handled very easily. Customer service crew is very friendly & efficient in handling the procedure & explaining everything while she is doing it. I really appreciate the text messages when the item ships & later getting the tracking number so I know to expect the delivery.
Date of experience: June 26, 2025
Reply from ABC Medical
Thank you, Michael, for your comments and your 5-star review! We are so appreciative of the feedback and the opportunity to serve you!
Verified
Reply from ABC Medical
Dear Carlos, thank you for your comment and for giving ABC Medical a 4-star rating!
Verified
Catheter delivery was on-time!
Date of experience: June 25, 2025
Reply from ABC Medical
Thank you, Thomas, for taking time to leave your review and for the 5-star rating!
Verified
*Awesome customer service
*Awesome customer service, courteous, friendly and knowledgeable.
*Received the medical supplies on the time predicted.
Date of experience: June 24, 2025
Reply from ABC Medical
Dear Norma, thank you for your comments, and for your 5-star rating. We are grateful for the opportunity to serve you!
Verified
Quick and painless
Quick and painless! They chased all the Medicare docs for me. Shipment arrived on time.
Date of experience: June 24, 2025
Reply from ABC Medical
Thank you, Brian, for taking time to leave your review and for the 5-star rating! We truly appreciate your feedback.
Verified
Happy to be back with Abc
Date of experience: June 17, 2025
Reply from ABC Medical
Thank you, Martin, for taking time to leave your review and for the 5-star rating!
Verified
Reply from ABC Medical
Dear Chad,
Thank you for your review. Should you require any additional assistance you can always reach our customer care team by calling 866-897-8588. Thank you for allowing us the opportunity to serve you.
Verified
Timely delivery
Date of experience: June 21, 2025
Reply from ABC Medical
Thank you, Zach, for your comment and your 5-star review!
Verified
So far o have had great experience with…
So far o have had great experience with customer service but when I called about 2-3 weeks ago. The l representative that answered was rude and kept on cutting me while speaking. Otherwise everyone else has been helpful. I had one representative that called last week and súper helpful.
Date of experience: June 11, 2025
Reply from ABC Medical
Dear Magdalena,
Thank you for taking the time to share your feedback. We sincerely apologize for the experience you had with your recent order. Your concerns are important to us, and we’ve shared them with our Customer Care team to help us improve and better serve you in the future.
If you’d like to discuss your experience further or need immediate assistance, please don’t hesitate to contact our Customer Care team directly at 866-897-8588.
We appreciate the opportunity to serve you and hope to exceed your expectations moving forward.
Verified
You check in to see if all is well
You check in to see if all is well.
You let me know that my order is on its way.
You are attentive, kinda and care!
Date of experience: June 13, 2025
Reply from ABC Medical
Dear Lauren, thank you for your comments, and for your 5-star rating. We are grateful for the opportunity to serve you!
Verified
Delivery and the process of ordering.
Date of experience: June 20, 2025
Reply from ABC Medical
Thank you, Poncio, for taking time to leave your review and for the 5-star rating!
Verified
On Time delivery
Date of experience: May 31, 2025
Reply from ABC Medical
Thank you, Kendall, for your comment and your 5-star review!
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