Sam Johnson set up my printer AND my computer with new & better protection just now. He worked diligently and went WAY out of his way to explain many things to me. His expertise, friendliness and kno... See more
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my experience was far different than most. They are in my opinion far superior to others. However I don't use them. While they had remote use of my computer I panicked, got the feeling I was being sc... See more
I am so thankful Sharon was my tech. She is a rare and wonderful person, highly intelligent, kind, patient and understanding and resolved all my issues. She also restarted my Toshiba where another co... See more
Expert Bran Terry And Team This has been a wonderful experience. Mr. Terry ad his team did a wonderful job getting my security set up as well as my printer. They walked me through the process of us... See more
Company details
- Computer Support and Service Company
- Computer Consultant
- Computer Repair Service
- Computer Security Service
- Computer Service
- Printer and Scanner Store
Written by the company
24/7 experts available in the need of repair! We offer services ranging from computer clean-up, optimization, spyware removal, smart device setup, and Antivirus protection, to software repair and help desk services. Whatever the issue is, we’ll have it fixed in no time.
Contact info
United States
- worldwideitservice.com
5.0
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
This seems to be a scam service
This seems to be a scam service. Although they "help" you with your computer issues, they will charge you hundreds, if not over a thousand dollars, by upselling you things like a lifetime subscription to Norton, etc. Do not use this service/company. STAY AWAY!!!
Date of experience: December 29, 2024
Reply from Worldwideitservice
Thank you for sharing your concerns, and I apologize for any negative experience you've had. We take customer feedback seriously and are committed to providing clear communication about our services.
Our goal is to offer valuable, expert assistance to resolve your computer issues efficiently. Regarding any upsells, our team works hard to ensure that customers are fully informed about all available options before making any decisions. The recommendations for any tools, are made based on their ability to enhance security and performance, but we make sure to discuss these products transparently.
We are dedicated to helping our customers, and if you feel there was any confusion or miscommunication, we’d be happy to review your case and ensure that you feel satisfied with the services received. Please reach out to us directly, and we’ll do our best to resolve any concerns.
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Sam Johnson set up my printer AND my…
Sam Johnson set up my printer AND my computer with new & better protection just now. He worked diligently and went WAY out of his way to explain many things to me. His expertise, friendliness and knowledge instilled confidence in him. He is a great asset to your company and deserves a commendation for his many abilities. Thank you for hiring such wonderful people to work with your customers. I am delighted to have met him and to use his services!
Date of experience: August 30, 2024
my experience was far different than…
my experience was far different than most. They are in my opinion far superior to others. However I don't use them. While they had remote use of my computer I panicked, got the feeling I was being scammed. Big mistake. To show it wasn't a scam , they immediately refunded my money. Troube with everything on the internet is...how can you ever be sure your not being scammed. It's really a huge problem
Date of experience: August 22, 2024
Sam Johnson
Sam Johnson
Did an excellent job in helping me with my computer and setting up my new printer. he is very patient and kind. he is definitely an asset to your company. he also helped with a website that was not working.
Thanks!
Date of experience: August 04, 2024
Exceptional tech support.
I am so thankful Sharon was my tech. She is a rare and wonderful person, highly intelligent, kind, patient and understanding and resolved all my issues. She also restarted my Toshiba where another company said the computer was not working and needed to be replaced. Which I am beyond grateful. She is an exceptional worker and fortunate to have been able to work with her.
Date of experience: July 21, 2024
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Steve is very helpful and good
Date of experience: July 14, 2024
Steve is Great help
Steve is Great help, patient, wonderful and kind. and he made my day
Date of experience: July 14, 2024
Steve is very knowledgeable
Steve is very knowledgeable , he went above and beyond expected whatever I need .
Date of experience: July 14, 2024
Expert Bran Terry And Team
Expert Bran Terry And Team
Very happy with the service. Would highly recommend
Date of experience: July 13, 2024
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nice kind representitive very helpful…
Nice kind representative very helpful and knowledgeable.
Date of experience: July 10, 2024
Steve is very Helpful
Steve is very Helpful, it made it very easy to see what was needed to be done.
Date of experience: July 10, 2024
good so far....
Date of experience: July 10, 2024
Steve is very helpful and…
Steve is very helpful and knowledgeable, pleasant
Date of experience: July 10, 2024
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Steve is very courteous and very…
Steve is very courteous and very helpful. Put up with all problems and provide best solutions so that i don't have to worry about any such problem in future. Steve is not far away, he is just a call away
Date of experience: July 08, 2024
Steve Ross has been A big help for a…
Steve Ross has been A big help for a big problem has been solved
Date of experience: July 08, 2024
Steve Ross was very helpful and…
Steve Ross was very helpful and efficient. Thanks Steve!
Date of experience: July 07, 2024
I thankful for fast and efficient…
I thankful for fast and efficient service, and the politeness shown to me.
Date of experience: July 04, 2024
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Steve is very helpful and didn't rush.
Date of experience: July 04, 2024
The technician was very helpful
Date of experience: July 02, 2024
Steve is very helpful
Steve is very helpful, informative, very knowledgeable and Has resolved my computer issues ....
Date of experience: July 02, 2024
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