Woodforestwatch Reviews 229

TrustScore 3.5 out of 5

3.7

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 1 out of 5 stars
Verified

I have not received my watch! I ordered in December, to make Christmas- the reason I gave even one star is I received 2 out of 3, but I think they may rip me off. I have written, called, everyth... See more

Rated 5 out of 5 stars
Verified

Gave it to my husband for Christmas after he saw this watch online and liked it. He says it keeps perfect time. Regarding appearance, he says the watchband and the frame around the face are made of a... See more

Rated 5 out of 5 stars
Verified

Bought the Nova for my husband for Valentine’s Day 2024, and he loves it! The craftsmanship is stunning, and the watch is beautiful and lightweight. I personally think wood watches are more eye catchi... See more

Rated 4 out of 5 stars
Verified

Interesting concept using wood to accent watches. It took a very long time to receive. This could be understandable, but there wasn't any upfront information on this process until you already paid. Cu... See more

Company replied


Company details

  1. Watch Store
  2. Jewelry Store

Written by the company

Lightweight yet durable, these wooden watches are a time-tested unique gift that no one expects but always appreciates.


Contact info

3.7

Average

TrustScore 3.5 out of 5

229 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Rated 1 out of 5 stars
Verified

I have not received my watch!! Only 2 of 3

I have not received my watch! I ordered in December, to make Christmas- the reason I gave even one star is I received 2 out of 3, but I think they may rip me off.

I have written, called, everything- thatnus why I got the two least expensive ones. I'm furious! I have been polite- they are never picking up the phone.

All I want is what I paid for!

Date of experience: January 10, 2025

Advertisement
Rated 5 out of 5 stars
Verified

Husband very pleased with Christmas gift

Gave it to my husband for Christmas after he saw this watch online and liked it. He says it keeps perfect time. Regarding appearance, he says the watchband and the frame around the face are made of a beautiful wood grain, and the face itself is "classic."

Date of experience: December 06, 2024

Rated 1 out of 5 stars

Wood Forest Watches bad customer service

I ordered and paid for an Apollo watch. I received a watch that the claim is custom built but the Apollo watch never worked. I reached out to Wood Forest watches and was told to send the watch back and once they received the return I would be sent a replacement watch. This was in September 2024. I was given an order number and a time frame of 3 to 4 weeks. It is now December 20th 2024 and I have not received a replacement watch. All I get from Wood Forest Watches is excuses upon excuses. You would think that this would have been an easy fix but to this day it is unresolved

Date of experience: September 12, 2024

Rated 5 out of 5 stars
Verified

The discount

The discount, the customer service, and quick delivery. You need to beef up on extra watchbands though

Date of experience: November 05, 2024

Advertisement
Rated 5 out of 5 stars
Verified

I love Skechers

I love Skechers. These are the only brand of shoes I buy. I love that you have expanded your styles to winter boots and shoes and also summer sandals. I appreciate your award systems to be able to accumulate points for coupons towards purchases.

Date of experience: October 08, 2024

Advertisement
Advertisement
Rated 1 out of 5 stars
Verified

Pretty disappointed

This was like my fourth watch from this company. Have had no issues with the past purchases, but this time, they sent me a watch that didn't work. I contact the company, and instead of exchanging the watch, or refunding my money, I had to make a video of me winding the watch like I don't know what I'm doing or not telling the truth about the watch. I sent the video, but have yet to get a response..

Date of experience: August 15, 2024

Rated 1 out of 5 stars
Verified

Scam company

Order was received pretty quick. Issue I have is I ordered four watches. I received three watches and a bracelet. Two of the watches either doesn’t work or need batteries.

Now their web page is no longer active and there is no way to contact company about the issue.

Date of experience: June 19, 2024

Rated 1 out of 5 stars
Verified

You sent a watch that did not work from…

You sent a watch that did not work from day one.
Very poor product quality control.
You cannot send that model as you have none.
You required a video to prove the watch did not work.
You have said I will get a refund which I have not received yet.

Date of experience: May 03, 2024

Advertisement
Rated 2 out of 5 stars
Verified

Disappointed in Watch

I've purchased a couple of watches in the past and have gotten numerous compliments. This current purchase is a big disappointment. The watch looks cheap the second hand only moves when using the stopwatch function. This will be the last purchase.

Date of experience: May 02, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look