WillWork Jewelry Reviews 56

I ordered a 14k white gold ring from this website, the ring that arrived clearly stamped on the band that it is a 10k white gold ring. In addition the side pear shaped stones are significantly smaller than what is advertised, and are cloudy. I attempted to leave a review on their website but it was immediately taken down.

Date of experience: July 05, 2025

Loved the alexandrite necklace. Although I ordered it a month ahead of when I needed it for a friend's birthday present, it did not arrive until after her visit. Will, the seller, was very accommodating and honest with me about the delivery date. It was disappointing that the piece was so late in arriving but the necklace was beautiful and my friend loved it belatedly!

Date of experience: July 01, 2025

The seller sells the exact rings on their website on Etsy for a tenth of the price listed on their website. They claim it is handmade when in fact they sold tens of thousands on Etsy alone which is impossible for a jeweller to make themselves
I ordered from their website and it costed me $1442 when it is listed on Etsy for $137.6
And they did not even deliver the ring itself

Date of experience: June 26, 2025

Deceptive… We purchased an Alexandrite Bridal Set for my sons soon to be fiance. It is 14k rose gold and the "set” was pictured with both engagement ring and wedding band. However, when it arrived it was only the ring. The ring is beautiful but we ordered and paid for the "Bridal Set”! When I contacted them they said sorry that it was misleading but set was actually just the Engagement ring. So, before I lost it I wanted to just calm down and maybe just let it go and buy a different band. Then the other day I got an email asking for my review on the "Bridal Set” I received and that was it. I went back onto the site to email them again and they all of a sudden raised the price of the "Bridal set” by another $400 or so because they realized they screwed up. What I believe they should do is make it right and send us the band like we bought! Of course they have not answered my email so my next step is the BBB if they do not fix this situation. Clearly the "set” now includes the band because they changed the price from what we paid and added the price of the band. However, not our fault that they mislead us and screwed up on their end!

Date of experience: June 09, 2025

Fantastic ring. came in much sooner than expected

Date of experience: May 30, 2025

Came in perfect timing. It is a birthday gift. The ring is a bit smaller than what I thought, the pictures make it appear larger, but it is absolutely beautiful and so well made!

Date of experience: May 30, 2025

Customer service was responsive in giving me an update on the expedited wait time. The ring is beautiful.

Date of experience: May 29, 2025

The ring is absolutely gorgeous!!! Fit is perfect. I love the center stone and how it looks under different lighting. Beautiful ring and I’m so happy my, now fiancé, came to you to find this special ring.

Date of experience: May 27, 2025

The team at will work is second to none, their craftsmanship is truly understated. I found a ring I wanted to use to propose to my now fiance and their team worked with me to take my idea and turn it into reality. Everyone who has seen the ring comments on how wonderful and unique it is and how the design perfectly matches my fiance's personality. The team worked diligently to make sure the ring was done in time for my planned proposal. All I can say is it wouldn't have been possible without the team at Willwork jewelry.

Date of experience: May 24, 2025

I had many customizations for my finances ring and it was super simple to do! When I had questions customer service was friendly, efficient, and timely. My fiance LOVED her ring! I would buy from here again.

Date of experience: February 24, 2025

Stunning ring, my Fiancé is in love with it. Absolutely perfect. Delivery was super quick too, much faster than expected with great communication from the seller. Will definitely purchase from them again!

Date of experience: July 15, 2024

The ring was gorgeous and fit perfectly. I was very impressed, and when I popped the question, she was blown away by the ring. I couldn't be happier. The color of the alexandrite stone shifts from dark purples to green and aqua.

Date of experience: November 19, 2024

Admittedly, I was skeptical about buying my engagement ring online, rather than in person for obvious reasons, but I was surprised by the sheer quality and level of professionalism displayed by the jeweler. They were very attentive and quick to respond, and the product came out looking better than the default photos on Their Website. A huge thanks to Willwork Jewelry, for making my engagement process a little less stressful!

Date of experience: April 02, 2025

The ring looks fantastic and my wife loves it.

Date of experience: March 26, 2025

One of the earrings arrived bent. When I contacted the company, their response was "Please don't worry, this earrings is made in sterling silver, it's a very soft material. Could you try to bend it back? We believe it will return to its original shape." This indicates the company's desire to shift the responsibility for damage to the customer, lack of concern for the material (excessive manipulation could weaken or crack the post), poor quality control, and lack of professionalism and customer care. A pair of earrings priced around $300 should be considered high-end and, therefore, be treated with better QC than just offering a "DIY" fix.

Date of experience: March 26, 2025

there was no response at all to my change of delivery address ..the change was for good reasons ...because nobody would be there to sign for it ...predictably getting this delivery was problematic ..the ring is ok ...I was impressed by the clarity and gem quality of the moss agate ...maybe there was stone size description and I missed it ..I dont think there was a stone size given ..its smaller than I expected ..my wife is happy with it ..the ring is ok ..response and service was lacking

Date of experience: March 28, 2025

My fiancée loves her ring she said yes to the engagement ring with her non traditional style choice I was able to find the ring of her dreams easily it took a little longer in the mail then expected but was worth the wait

Date of experience: March 28, 2025

The ring is exactly what we expected. It's beautiful. The craftsmanship is excellent.

Date of experience: February 24, 2025

Great customer service for personalizing orders and outstanding quality.

Date of experience: February 24, 2025

I ordered a ring with an engraving. The ring did not come with an engraving I wrote customer service asked for their supposed to be money back no hassle guarantee they will not give me my money back. They keep telling me that it looks like there might be words, but there’s literally nothing there. I also had the ring made in a size 5 the ring is not a size 5 because it is too big on me and they keep telling me to go to a jewelry store to get it sized. I would not order from here.

Date of experience: February 24, 2025