White Mountain Ski Company Reviews 21

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars
Verified

Chris has been taking care of my mountain bikes for nearly four years, and is kind, responsive, and quick to help with literally everything — from new bikes to brakes to tunes to just straight up ad... See more

Rated 1 out of 5 stars
Verified

did not send what we ordered now i am waiting on right part for the manufacture so now the bike has been down 5 days when it could have been done in two because i did not receive

Rated 5 out of 5 stars
Verified

Fast & Accurate I ordered a pair of shoes I was having trouble finding elsewhere. They showed up quickly & even came with a handwritten note. Great customer service!


Company details

  1. Ski Rental Service
  2. Bicycle Rental Service
  3. Coffee Roasters
  4. Coffee Store
  5. Shoe Store

Written by the company

Outdoor specialty retailer for backcountry skiing, trail running, and mountain biking. We also host events, provide services, and rent all the gear we sell.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

21 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Rated 5 out of 5 stars
Verified

Great MTB Shop

Chris has been taking care of my mountain bikes for nearly four years, and is kind, responsive, and quick to help with literally everything — from new bikes to brakes to tunes to just straight up advice.

I won't go anywhere else.

Date of experience: June 28, 2025

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Rated 5 out of 5 stars
Verified

Best Shop east of the Colorado Rockies

Nothing, but positive comments can be given about this local multi sport company here in the heart of the White Mountains of NH. I met this team a few years ago - driving by saw a sign regarding back country skiing and that is where it all started. The shop reminds me of some of the little shops I used to go to when I lived in Europe. I’ve been skiing, running and biking in the backcountry for over 30 years and never been able to find the gear I actually wanted locally and always having to obtain from over seas / online stores and other corporate entities, these guys are like minded and have all the quality gear that you usually only find in the mountains of Europe or in the western part of the USA. It’s quite nice to have this locally owned shop in my back yard. They’re all great athletes that actually use the gear so you know it works or they won’t sell it. If you are looking for something they don’t carry, my experience has been they order it for me. A shop in Jackson NH that basically will customize for whatever works for you as an individual. They also carry a great selection of nutritional needs running gear that is again the best around. I stopped in there bike shop the other day in there new location and they have it all. I seriously can’t think of any other shop like this on the east coast. It’s truly a one stop shop for serious outdoor recreationalist. Keep up the positive vibes - cheers to Andrew, Hilary, Monte, Greg, Spencer and Chris! Oh and you can’t forget Mr. Squall and his padawan.
Thanks again,
Ryan

Date of experience: June 27, 2025

Rated 1 out of 5 stars
Verified

wrong parts

did not send what we ordered now i am waiting on right part for the manufacture so now the bike has been down 5 days when it could have been done in two because i did not receive

Date of experience: June 25, 2025

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Rated 5 out of 5 stars

Drew Z

Andrew, Chris and crew are stalwarts of the outdoor scene in the valley. Stop in for a coffee after a rad adventure. Can’t go wrong.

Date of experience: June 21, 2025

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Rated 5 out of 5 stars
Verified

Fast & Accurate

Fast & Accurate
I ordered a pair of shoes I was having trouble finding elsewhere. They showed up quickly & even came with a handwritten note. Great customer service!

Date of experience: June 01, 2025

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