Wheels For Wishes Reviews 7,102

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars
Verified

Once Wheels for Wishes secured a tow company to pick my vehicle up everything went smooth. (The first tow company was not responsive). I was able to receive a tow receipt upon pickup and subsequen... See more

Rated 5 out of 5 stars
Verified

Your team acted quickly and responsibly and they picked up the trailer and kept us posted and let us know whenever they had sold it. We’re glad that somebody will get some good use out of it and we’r... See more

Rated 5 out of 5 stars
Verified

Straight forward entered vehicle info on the website, within a day or two was contacted by a representative to set up the pick up. Once the tow truck driver arrived, basically handed over the keys the... See more

Rated 5 out of 5 stars
Verified

The entire process of donating our RV was incredibly easy. When I had a question I called the number listed and got to talk to a real person. Shocking these days! Even the person who was assigned to p... See more


Company details

  1. #6 of 12 best companies in Non-Profit Organization

Information provided by various external sources

Wheels For Wishes is a 501 (c)(3) nonprofit car donation program established to benefit charities such as the local chapters of Make-A-Wish®. Since our founding in 2009, Wheels For Wishes has donated over 50 million dollars to the chapters of Make-A-Wish helping them grant thousands of wishes for children across the country who have been diagnosed with life-threatening medical conditions.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
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1-star

Replied to 66% of negative reviews

Typically replies within 1 week


Rated 1 out of 5 stars
Verified

Setting the appointment

Setting the appointment to accommodate me was not part of the process. I won’t recommend your service to anybody. It may be a good cause, you didn’t consider my time as valuable

Date of experience: May 20, 2025

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Rated 4 out of 5 stars
Verified

A small blemish on an otherwise fantastic experience.

A fantastic charity I have used several times. Normally 5 stars, though in this instance the roof racks on my vehicle did cause some superficial damage to the garage on the way out. That said, it was a very challenging removal and I understand how it happened.

Date of experience: April 21, 2025

Rated 5 out of 5 stars
Verified

Donating a vehicle

Once Wheels for Wishes secured a tow company to pick my vehicle up everything went smooth. (The first tow company was not responsive).
I was able to receive a tow receipt upon pickup and subsequent correspondence and 1098 upon the selling of the car. I would definitely recommend Wheels for Wishes to anyone interested in donating a vehicle

Date of experience: April 21, 2025

Rated 5 out of 5 stars

Easy to Donate My Motorcycle

Wow, this was a lot easier than I expected. After filling out the online information, I scheduled pickup online as well. Tow truck called me the day of the pickup to fine-tune the pickup time, and he showed up on time. Funny thing was he was expecting a car although I donated a motorcycle. :)

Date of experience: May 20, 2025

Rated 5 out of 5 stars
Verified

Easy

Prompt service. Easy to communicate with. They even helped me troubleshoot some title issues. The whole experience was pleasant and a weight off my shoulders. 💛

Date of experience: March 20, 2025

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Rated 5 out of 5 stars
Verified

Your team acted quickly and responsibly…

Your team acted quickly and responsibly and they picked up the trailer and kept us posted and let us know whenever they had sold it. We’re glad that somebody will get some good use out of it and we’re glad we were able to help you raise money for your projects.

Date of experience: March 20, 2025

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Rated 5 out of 5 stars
Verified

Easy Process

Easy process, no hassle. They got more for my car than I anticipated. Great opportunity for tax deductible donation to help others.

Date of experience: January 19, 2025

Rated 5 out of 5 stars
Verified

Car donation

Quick response and pick up for vehicle donation. Once car was auctioned, also received that notice quickly.

Date of experience: January 20, 2025

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Rated 1 out of 5 stars

Nothing wrong with Wheels for Wishes

Nothing wrong with Wheels for Wishes. The auction company was supposed to pick the vehicle up on Nov. 25th 2024. They never showed up. I called, no one answered and never returned my call until five days later. They acted like I never made the arrangement. Didn't talk to them because of anger. I wasted a whole valuable day. So sad for Wheels for Wishes organization. They lost the donation.

Date of experience: November 25, 2024

Wheels For Wishes logo

Reply from Wheels For Wishes

Dear Mr Romano,

We are deeply sorry to hear about your experience and the frustration it caused. Please know that we truly value your time, generosity, and intention to support Wheels for Wishes. It is incredibly upsetting to us that this situation arose and resulted in a missed opportunity to fulfill your donation.

We are actively addressing this issue with our tow partner to ensure that such incidents are avoided in the future. Your willingness to donate is at the heart of our mission, and we are heartbroken that we couldn’t follow through in this case.

Thank you for bringing this to our attention, and we genuinely hope you’ll consider giving us another chance in the future. Please don’t hesitate to reach out directly if there’s anything we can do to make things right or to assist you further.

Rated 1 out of 5 stars
Verified

Horrible and dishonest…

Horrible and dishonest is how I would describe the whole experience. So I highly not recommend this service. Too bad 0 star is not an option as it would have been my choice. 1st I wasn't given a time frame of when the tow truck would be arriving. I waited and waited and had to step away to do some errands thinking it would be safe to do so. The tow truck showed up when i was away so the wife granted the driver access to the car which was fine. 2nd My issue is that I didn't sign the title thinking that the driver would have reached out to for approval. When I got home I called the rep and she tried calling the driver a few times and was not able to reach the driver. 3rd So the next day called the tow company and explained the situation and that I also forgot my garage door remote. She said it wasn't an issue and that they have a Power of attorney to sign the title which i did no agree to. she said she would be mailing both the garage door remote along with the title to sign back to me the next day. None of that ever happened which is very disappointing!!!

Date of experience: October 21, 2024

Wheels For Wishes logo

Reply from Wheels For Wishes

We are truly sorry for the negative experience you had. This is not the standard of service we strive to provide, and we deeply regret the frustration it has caused you.

We understand that you have been in contact offline with our colleague to discuss how we can rectify the situation. Please know that we are committed to resolving this matter as quickly as possible.

The issues you experienced, from the lack of clear communication regarding the tow truck’s arrival to the handling of your title and garage door remote, are not typical of our process. We take your concerns seriously and are actively working to ensure it is addressed properly.

Again, we sincerely apologize for the inconvenience and disappointment this has caused. If you feel that your concerns have been addressed to your satisfaction, we would greatly appreciate it if you would consider updating your review. Positive feedback helps us continue our mission and support more veterans in need.

If there is anything further we can do to support you or provide clarity, please do not hesitate to reach out. We truly value your support and are committed to making this right.

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