West Lane Lending Reviews 31

Lane is the person you want helping you through the huge life decision that is buying a house. She is extremely communicative, and knowledgeable. Whenever we had questions on pieces of the process, she cleared things up promptly and kindly. Beyond that, Lane knows when to bring in another expert for areas she doesn’t know as well directly. Our purchase almost fell through because of a terrible loan officer who did not communicate hardly at all, or work with us to understand our financial situation. We thought we were going to lose the house! Then, we switched to Lane and things came together in a matter of days. Low ego, clear results. Trust me, this is the person you want if you hope to avoid headaches.

Date of experience: May 16, 2025

Lane is so very kind and knowledgeable. She was available every step of the way in the home buying process. This is my first home so I had many questions, all of which she was able to answer. If I ever move again, she would be the first person I would go to.

Date of experience: March 04, 2025

I was so nervous going into buying my home and had a lot of questions. Lane, the owner, took extra time to answer all my questions, explain details, and make me feel comfortable going forward. I can’t express how wonderful the experience was!

Date of experience: July 30, 2024

I couldn’t be more pleased with the experience I had working with Lanes lending for my home loan. From start to finish, they made the entire process smooth and stress-free.

Their team was incredibly professional, always available to answer any questions and guide me through each step. What really stood out was their commitment to finding the best rate for my situation and ensuring I understood all the terms. I felt truly valued as a client, and it was clear that they genuinely care about helping people secure the home of their dreams.

If you’re looking for a reliable, friendly, and knowledgeable team for your home loan, I highly recommend West Lane Lending. They exceeded my expectations, and I’m so glad I chose them!

Date of experience: January 29, 2025

Lane, the owner of West Lane Lending is one of the best in the business. Her integrity, honesty, and knowledge immediately separate her from the rest. If you’re looking for someone who is going to go above and beyond for you - look no further.

Date of experience: September 22, 2024

Loved working with Lane! She made everything easy to understand throughout a complicated process. Super helpful, responsive, and easy to work worth. Would definitely use her services again.

Date of experience: January 27, 2025

Lane was great! She takes the time to answer questions promptly, no matter what time of day. As a first time home buyer I had a lot of concerns, but Lane’s knowledge made it an easier process. Everything was done so quick too, definitely a positive experience, and recommend to anyone else that’s buying a home.

Date of experience: August 08, 2024

It was such a pleasure working with Lane!! Lane is professional and works hard for her clients. I was the listing agent on the sale of a home and she was the lender for the buyer-whose agent had just submitted their offer. Lane immediately reached out to me to assure me that her clients were solid, approved, had the funds available to close on their VA loan and it would be a smooth closing. Their offer was accepted!! Lane was a great communicator throughout the entire process. On closing day, she showed up to support her buyer clients. She was cheerful, kind and genuine to everyone. She even gave us all a gift of gratitude and gave her clients the most thoughtful gift. Highly recommended Lane and hope to work with her again.

Date of experience: May 30, 2024

I can't say enough about how great it was working with Lane! From the beginning, Lane was attentive to our needs and concerns, and she was very responsive to inquiries throughout our home buying process. I never would have thought that a mortgage broker could add a personal touch to the work that they do, but Lane did exactly that and exceeded our expectations. I highly recommend Lane to any first-time home buyers, as well as anyone who is looking to purchase a home in the near future!

Date of experience: May 20, 2024

Throughout our fast-paced home buying process, Lane was consistently communicative, available, knowledgeable, personable and all around great with ensuring we were prepared each step of the way. She was a large part of what made our home buying process so smooth and enjoyable! 🩶

Date of experience: May 06, 2024

Lane is the absolute greatest. In an incredibly insane market, she was steady and fought to get us the best possible rate. She was reassuring, honest, and wonderful in every way. She was patient to explain things to us whenever we were confused about something. This is the second mortgage we have used Lane for, and we will use her for any others we get!

Date of experience: October 27, 2023

Lane was extremely knowledgeable and always had an answer to all of our questions throughout the entire process. She was also always available and was quick to respond. Would definitely recommend Lane and West Lane Lending!

Date of experience: July 31, 2023

I used Lane to buy my first home and the experience was wonderful! She is readily available, happy to answer all your questions, and wants to explore all options to get you the best mortgage for you! There is something about working with a small business that just makes the experience so much more personable and enjoyable.

Date of experience: September 01, 2023

Lane was amazing to work with every step of the way! She was so professional and locked us in at a rate that wasn’t even close to any of the competition. Not to mention, she closed us a day early and within a few weeks. This was our first home and we seriously don’t know what we would have done without her guidance throughout this process! From the moment we talked with her over the phone we just knew she was the best fit for us! She directed us every step of the way with confidence and we know she truly cared about us. She always responded promptly and never missed a beat even when she was away traveling internationally. With Lane we weren’t just a business deal! We will recommend her to everyone we know!

Date of experience: June 01, 2023

As a realtor I can confidently say that I can send Lane any client and I know they’re in amazing hands. She is SO personable, communicative, fast responding, and all around an amazing human who will put as much into her clients as I do. It’s very important to me to make sure my clients have the best experience throughout the entire process and I know the lending portion will be a breeze with Lane. I highly recommend her to anybody!

Date of experience: August 23, 2023

Thank you so much! Lane has been so amazing to work with this entire process. Anytime I needed something she was always responsive and there to answer any questions I had! Between breaking down the the cost of the down payment and closing cost before every house we looked at and leading up to closing day shes been amazing. She helped ease the process as I was overwhelmed as a first time homebuyer. I would recommend Lane to anyone I know buying a house. And the gift at closing was the cherry on top. It was extremely thoughtful and special, I am in love. (I almost cried at the closing but I was a little overwhelmed…😂) Thank you so much for everything 🤍

Date of experience: August 20, 2023

Lane excelled during the lending process, making me feel at ease. She truly works diligently to secure the best possible deal for you.

Date of experience: August 12, 2023

I wish all of my experiences were as enjoyable and efficient as my interaction with Lane.

Being a small business owner can be challenging and difficult to find lenders that want to work with you because of the sophistication of the deals, but Lane just makes it work!

I would recommend anyone that is looking for mortgage financing to utilize West Lane Lending.

She is truly the best!

Date of experience: May 26, 2023

When my husband and I decided to brave the insanity of the seller’s market and high interest rates, we felt really overwhelmed and clueless. Lane quickly helped us feel at ease with her knowledge, mirrored urgency and reliable communication. Lane was amazing & searched to get an interest rate significantly lower than ones other lenders had offered us! Working with Lane, allowed us to close on our home within 2 weeks of our accepted offer. We are confident that any refinancing or future referrals will be directed to West Lane Lending!

Date of experience: May 10, 2023

Lane is one of the most incredible Lenders! From the very beginning when we were introduced to the moment we closed she was attentive, responsive, knowledgeable, prompt, informative, and straight forward with all communication. She goes above and beyond for her clients to make sure that they are comfortable and completely informed throughout the entire process. She did not let any questions go unanswered. Lane provided us with the perfect home buying experience. I would recommend her to anyone who is looking for a lender. We will 100% be repeat clients of hers.

Date of experience: May 08, 2023