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Transfer from bank account to cash money is very easy, quickly. But the payment in the WU-office sometimes much below the show payment by western union. A trial in Turkey: WU showed 47,xx, in the m... See more
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Highly recommend over banks. The rate is amazing and it's very convenient for me as the money goes within minutes and it's ready for the receiver. Before this, I was transferring using my bank account... See more
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Easy to understand how to send money through bank transfer or pick up from Western Union offices. Have been using Western Union now for many years and have money delivered without any delays or proble... See more
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I had a great experience with Western Union. The money transfer was quick and smooth, and I felt confident with their secure process. The fees were reasonable and the tracking system gave me peace of... See more
Company details
- #19 of 28 best companies in Bank
- #172 of 205 best companies in Financial Consultant
- #20 of 30 best companies in Money Transfer Service
About Western Union
Written by the company
For over 170 years, Western Union has advanced technology to connect people with the places and loved ones that matter most to them. Now, as a global leader in cross-border, cross-currency money movement, and with 600,000+ agent locations1 in over 200 countries and territories, Western Union makes it easy and convenient for you to send money to friends and family around the world.
Whether you need to transfer money to a friend down the street or to a family member across the globe, Western Union gets your funds where they need to be, quickly and reliably. You can visit a nearby agent location and send money while on the go or make a transfer from the comfort of home at WesternUnion.com or on the Western Union® app.
Send money now
With our app, it just takes a few taps to send money to your loved ones. Send money internationally to over 4 billion bank accounts, an agent location for fast cash pickup, or to thousands of mobile wallets2. Easily send money any time to countries like India, Mexico, the Philippines, Jamaica, China and more. Certain receiving methods are only available in select countries, so make sure to check ahead of time at WesternUnion.com before sending money abroad.
Western Union® services also include convenient ways for you to pay your bills, send money to a loved one on a military base or at a correctional facility, reload a prepaid card, or purchase money orders. Visit WesternUnion.com to learn more about the wide variety of services offered.
No matter how you decide to send money with Western Union, we’re committed to providing you with a quick, easy, and most importantly, reliable way to transfer funds to the people who matter most. If you ever have issues with a money transfer, please reach out to our customer service team anytime at 1800 325 6000 (U.S) or by visiting our contact page
Contact Us
Check exchange rates & fees
Sign up & start sending now
Find an agent location nearby
Make bill payments
Send money to an Inmate
1Agent location count valid as of December 31st, 2021
2Funds will be paid to receiver’s mWallet account provider for credit to account tied to receiver’s mobile number. Additional third-party charges may apply, including SMS and account over-limit and cash-out fees. Funds availability subject to terms and conditions of service. See Mobile Form for Restrictions.
3Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees, foreign exchange rates and taxes may vary by brand, channel, and location based on a number of factors. Fees and rates subject to change without notice.
4Terms and Conditions apply. Restrictions apply, see amazon.com/gc-legal.
Contact info
P. O. Box 6036, 80112, Englewood, United States
- 1-800-325-6000
- westernunion.com
4.3
Excellent
123K reviews
Replied to 74% of negative reviews
Typically replies within 1 month
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Amazing experience sending money abroad
Amazing experience sending money abroad
Date of experience: July 06, 2025
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Hi there I'm using this company for…
Hi there I'm using this company for many years. I had any problem at all. I sent money regularly on this and never received late. Always on time.
Great service. Very reliable and Convenient.
Thanks.
Date of experience: June 27, 2025
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Could not input info on app items…
Could not input info on app items blocked and therefore confusion causing the payment to be made twice? Poor system
Date of experience: June 18, 2025
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It was so easy and fast.
It was so easy and fast I had the notification the money was on it's way before I had shut down my laptop
Date of experience: June 20, 2025
Unreliable service
I am very disappointed with western union money transfer. I must also say this is my second one in the last 5 years, but when it comes to money, I think there must not be even one such experience.
So on this occasion I made a small fund transfer to a bank account internationally on the 3rd of July for an elderly person. WUMT promises customers that the money will arrive the recipient’s account in maximum of 1-2 working days. Third day I contacted WUMT as the money is held at their branch and they have asked recipient to go to their branch in person to collect the cash, despite the transaction was to a international bank account.
The customer service agent on the telephone conversation promised me on the 5th that, they have raised a complaint as there seem some technical issues in WUMT and that caused this issue where my money is held by them in their branch to be collected in person. I was also promised their complaints team will contact me in 24 hours.
The best thing is that 1) their technical issues has not seemed to have resolved until now, whilst I am writing this review and MY MONEY IS WITH THEM, also they have charged me extra for this transfer. 2) the complaints team haven’t bothered to contact me even after 29 hours.
So the conclusion is - I made my very last transaction with WUMT on the 3rd of this month. Having said that I want my money back, including the fees I paid ASAP with compensation for all the inconveniences caused and I will never ever recommend WUMT to anyone in future regardless of any benefits they will have to offer.
Other customers please be aware of such potential issues that you could face in the future.
Thank you
Date of experience: July 06, 2025
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Actions , reaction , excellent resultat
J'ai une confiance totale dans vos actions car il y a toujours un excellent resultat
Date of experience: June 28, 2025
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The thing is that at some point WU was…
The thing is that at some point WU was ok but since a couple of months ago ...it's not working anymore
Date of experience: June 28, 2025
Website is awful
Website is awful. Extremely slow and gets lost in navigation. Coupons initially applied, are not recognized later. Many times, you have to start the whole process again.
Date of experience: July 05, 2025
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The convenience of transacting in the…Convenient
The convenience of transacting in the comfort of my home at any time
Date of experience: July 05, 2025
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I gave 1 star because this app is not…
I gave 1 star because this app is not loyal so I sent money to Afghanistan it changed £1 for 89 Afghanis and at the same time my husband sent £1 for 92 Afghanis It’s theaf
Date of experience: June 03, 2025
Nowhere to get the money
This company is going the wrong way, trying to receive money is so challenging because most places that work with western union do not pay, only receive money, went to 7 places, wasted half a day to get paid, additionally the exchange rate is super bad, I lost at least $300 in a $3500 transfer
Date of experience: July 05, 2025
Efficiency at its best!
The users name was wrong and it took less than an hour to pick up the money, excellent service well done
Date of experience: July 05, 2025
Dont use to receive in california
I am now on my 7th attempt to pick up money. And its not going well so far. Computers this time. Its expensive and way too hard to be useful. App is good and the service internationally has been good. But not in california.
Date of experience: July 05, 2025
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L application il est très long à s…
L application il est très long à s ouvrir
Date of experience: July 01, 2025
I sent money to Australia 10 days ago…
I sent money to Australia 10 days ago and it has not yet arrived. Enquired at the local office on July 1st who were very helpful but still the money has not arrived. Sent an email three days ago but no response.
Date of experience: June 24, 2025
This is the worst money transfer I have…
This is the worst money transfer I have seen in my life. I did twice giving them a benefit of doubt that it will be relaible and fast. No way. I sent money on 29th June and now 5th of July it is not in progress. What is this system. They first said please check your bank it is being delayed in my bank, RBC Royal Bank of Canada does not delay. Despite that I went to the bank, they said money has already been deducted gone... Now I am in phone with one customer agent, he says let me check... and gone for a few minutes. I am wondering how many people experience such negligence and delays. Now the Western Union has money for a few days... it is sitting on it. How many millions of dollars do they keep for days without interest? It is a really absurd. Sujata
Date of experience: July 05, 2025
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I have transfer using Western Union
I have transfer using Western Union, after transferring I got emil that money on hold and under review .
It's been two days , receiver still did not got the money, I have tried to call Western Union , but seems there is problems with their phone line .also sent email , still waiting for response.
Date of experience: July 03, 2025
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