Weilianda Reviews 65

👍👍👍👍👍👍👍👍👍👍

Date of experience: June 20, 2025

We received the wrong color product…we decided to keep it because we didn’t want to go thru the hassle of waiting for replacement. We also did not receive connectors initially.

The company sent the connectors and provided us with a Goodwill complimentary product(s) which we appreciate; however, I would prefer accurate deliveries over complimentary products.

Date of experience: June 24, 2025

High quality chairs with super fast shipping.

Date of experience: June 20, 2025

I had a question prior to purchasing. They were very friendly, knowledgeable and quick to respond. After I received my recliners, they followed up with a phone call to find out how the delivery went and if I was satisfired with my purchase. They went above and beyond. Very happy with the product and their customer support.

Date of experience: June 18, 2025

Good service and nice looking chairs.

Date of experience: June 15, 2025

I highly recommend these seats! Janice with customer service is fantastic and answered every question I had promptly and accurately. I especially appreciate her sending us the color samples even when we thought we know which color we wanted, as we are so much happier with the color we got. We had a custom order and they quoted us 13-14 weeks but had it done a few weeks before that and even worked with me on the shipping date to ensure I could be at home when it arrived. Can't speak highly enough of the customer service! In addition, the seating is beautiful, extremely comfortable, high quality, and much more affordable than brands like Valencia. Also love the tray tables and deep storage consoles. We had a great experience all the way around and highly recommend these to anyone!

Date of experience: June 05, 2025

Tremendous customer service. The theater seats are very high quality. We are very happy with our purchase. Janice has been terrific helping us with the purchase and delivery.

Date of experience: June 03, 2025

Furniture shipped immediately upon order, tracking information was readily available, the packaging engineering was exceptional, such that even though every package showed a slight amount of wear and tear the furniture was in perfect condition. Obviously a great deal of thought had been devoted to packaging. Upon our initial use, we are pleased with the value of our purchase.

Date of experience: May 28, 2025

The product arrived quicker than expected. The chairs were as beautiful in person as they were online. Great quality and very comfortable. We are extremely happy with the purchase.

Date of experience: May 28, 2025

The chair looks great and feels solid. Customer service was responsive and helpful throughout. Very satisfied with the experience.

Date of experience: May 23, 2025

Turned up as arranged to view item that was meant to be put on display for me to check out
Manager said he could not take out of the box
he could open the box to show me the colour,
I could see this online
I arranged to see it on display,manager said he could not sell it if he took it out the box
This beggars belief
Rubbish waste of time company
I complained to their head office,they didn’t respond.

Date of experience: May 08, 2025

The whole experience with Weilianda was made very easy. We ordered custom luxury seats, but the team reached out to us at the beginning of the process to get us an ETA. Everything was packaged well and arrived within the window that we were given.

Date of experience: March 21, 2025

I bought a home theater chair for my PC desk, and its so much better than your average office chair. so much more comfortable and easier on my back when I game for a long time. I came back to edit and include the arm storage. its quite deep and allows for storage of tons of stuff from controllers to books. I found that to be much more useful that I thought it would be. While I cant think of a single negative about the chair I would say the only thing they could add would be some wheels so the chair could be moved by a single person, but if they did that then i would have to give them 6 stars and I don think they let us give out that many.

Date of experience: April 14, 2025

Great customer service

Date of experience: May 02, 2025

Weilianda makes great home theater seating. They also have outstanding customer service. We ordered the Weilianda Luxury Custom Series Theater Seating (3 seats and 5 year warranty) in dark red and blue leather, and we could not be happier with our purchase.

The custom home theater seating that we ordered was supposed to take 13 to 14 weeks for delivery, but we ended up receiving our order in less than a week, due to Weilianda already having exactly what we wanted in their current inventory.

The theater seating arrived very well packed and protected, and assembly was very easy. It was literally just attaching the backrest to the bottom seat, and plugging in the power cable to the headrest. The leather looks, feels, and smells very high quality. The recliner and headrest motors also work very smoothly and quietly. The blue LED accent lights under the chairs, and around the cup holders and USB charging ports are a great esthetic touch, and look amazing in a dark home theater room. The storage compartments in the chair arms are very convenient, and they come in handy to store the very nice (included) utility trays. Oh yeah, the theater seating is also very comfortable, and the leather lumbar pillows are very supportive and durable. Needless-to-say, We couldn't be happier with our new Weilianda theater seating.

The customer service at Weilianda is also amazing. "Janice" was extremely knowledgeable, and very kind with helping us place our order, and she kept us updated throughout the entire order and delivery process. Thank you, Janice!

I highly recommend Weilianda for their high quality home theater seating and amazing customer service. If anyone is looking for a great online company to do business with, look no further than Weilianda.

Date of experience: March 04, 2025

I recently purchased Home Theater Seats. Additionally, I received a complimentary gift from Weilianda Home, and I couldn’t be more pleased. The product exceeded my expectations in both quality and design. It’s clear that a lot of thought and care goes into what they offer.

What really stood out to me was their customer service. They followed up to ensure I was satisfied.

Highly recommended for anyone looking for both quality products and a company that stands behind them!

Date of experience: March 22, 2025

Delivery came on time and packed nicely. The letter is very high quality and comfortable. The connectors did not come on time, but the company fixed the issue by resending the connectors ASAP and also was generouse enough to send complimentary wine holders to use.

Date of experience: March 27, 2025

I ordered two weilianda Chic chairs. My wife and I love them very comfortable and well made. We only had these chairs a few days but so far there great. We will see how they hold out in 6 months and write another review. Their customer service is a 5 star. Just email them if you have any issues and the respond as soon as possible. Mike

Date of experience: April 09, 2025

My Weilianda 3 Row Loveseat is absolutely Awesome!!! The craftsmanship is unmatched! The seats are so comfortable, soothing and relaxing that I've fallen asleep in them after watching a movie!

I'll be going with Weilianda for my Theater Room in the basement for my next project!

We're glad we chose to go with Weilianda and so will you!

Date of experience: April 04, 2025

I had a very great experience working with you all doing this little time. I could truly say you all went all out your way to satisfy me and I would definitely recommend you to my family and friends. Thanks again for being there.

Date of experience: April 03, 2025