Verified
After a year of looking for a web builder for my website and totally getting completely overwhelmed (and I'm very techie), I finally found Webador. My website was easy to set up and access immediately... See more
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Verified
As a base builder this has been invaluable as we make our way into the world of business owning! Webador is easy to use, provides simple set up and eases you into building a website that turns into s... See more
Company replied
The site is ok to work with but they are scammers and wont let you leave. I ended the contract in time, but that doesn't count according to them, as I didn't answer a questionnaire about the customer... See more
Company replied
Verified
Omg 😅 it was tough in the beginning but with patience, resilience and determination the issue was solved. And you guys never gave up 👌🏽 that’s customer service right there. I’m very happy 😊😂
Company replied
Company details
- #46 of 73 best companies in Web Hosting Company
About Webador
Written by the company
With Webador, you can create your own professional website with a domain name, responsive design, and much more.
Create a free website
Create a free website
Why Webador?
Written by the company
- Easy to use
- We make sure creating a website and purchasing a paid plan is so easy, anyone can do it - no technical knowledge needed.
- Dedicated support
- Having problems? Send an email to support@webador.com - we’re happy to help!
- All-in-one: website + domain name + mailbox
- Webador's comprehensive service includes a website, hosting, your own domain name, and your own mailbox. A complete package that serves all your online needs.
Sign up and try for free
Sign up today and try it out
It is very easy and free to give Webador a try yourself.
Contact info
Torenallee 20, 5617 BC, Eindhoven, Netherlands
- support@webador.com
- webador.com
4.4
Excellent
13K reviews
Replied to 96% of negative reviews
Typically replies within 1 week
Verified
The explanation was very confused for…
The explanation was very confused for me. I couldn’t get the point.
Date of experience: July 06, 2025
Reply from Webador
Hi, thank you for sharing your feedback. We’re sorry to hear that our explanations were unclear for you.
Since your first message on June 20, we’ve responded to several different questions, including a cancellation request, your website being offline, publishing your site, search engine optimization, and adding products. In each case, we provided detailed responses and guidance after reviewing your website and your exact question.
Because some of our emails didn’t receive a response, we unfortunately weren’t aware that certain points might still have been unclear for you. We truly want to help and we're always happy to clarify anything further - just let us know where you’re stuck, and we’ll do our best to explain things more clearly.
We’d love the opportunity to resolve any remaining confusion and support you further. Please don’t hesitate to reply to our latest message or reach out again directly. ^The Webador team
Verified
All of the professional graphics and…
All of the professional graphics and words and structure of the website just blows us away thank you 😊
Date of experience: July 06, 2025
Verified
After a year of looking for a web…
After a year of looking for a web builder for my website and totally getting completely overwhelmed (and I'm very techie), I finally found Webador. My website was easy to set up and access immediately. I'm still learning and tweaking things within my website because I'm sure I have missed a few things. I have to say, I am constantly told how amazing and professional my new website looks, and I have already recommended Webador to several friends looking to build their own website.
Date of experience: July 05, 2025
WEBADOR- JUST SAY NOOOOOOOOOOOOOOOO
LISTEN FOLKS
STAY AWAY FROM WEBADOR
THEY WILL CHARGE YOU TOO MUCH FOR YOUR DOMAIN NAME REGISTRATION ...WAY TOO MUCH
THERE TOOLS ARE NOT INTUITIVE
WHEN YOU TRY TO CANCEL THEY DO NOT MAKE IT EASY
THEY ARE NOT STRAIGHT FORWARD
I AM LOOKING ELSEWHERE'
THEIR SUPPORT SUCKS
ROBERTO C GAYTON
Date of experience: July 04, 2025
Verified
Verified
Easy to set up use and I assume the…
Easy to set up use and I assume the seo settings are ok and its in Google index search engines as it says.
Date of experience: July 03, 2025
Reply from Webador
Hi Karen, thank you for your feedback. We're happy to hear you found it easy to build your website! I've sent you an email with some more information and a couple of resources to help you with search engine optimization. As mentioned in the email, you're welcome to respond with any questions you have and I'll be happy to assist further :) ^Nicola
Verified
easy to use great website seamless
Date of experience: July 02, 2025
Verified
Very easy to make a website thanks for…
Very easy to make a website thanks for making it easy
Date of experience: June 22, 2025
Reply from Webador
Thank you for your feedback! 😊 It's exciting to know that you found making your website very easy. Making the process easy for everyone is exactly our objective.
-The Webador Team
Verified
Ease and simplicity in creating the…
Ease and simplicity in creating the website
Date of experience: July 02, 2025
Reply from Webador
Hi Lawrence,
Thank you for your review! We're delighted to hear that you found ease and simplicity in creating your website with Webador. That's precisely what we aim for!
-The Webador Team
scammers keeping site hostage
The site is ok to work with but they are scammers and wont let you leave. I ended the contract in time, but that doesn't count according to them, as I didn't answer a questionnaire about the customer support. This made my cancellation of the contract void, according to them. Webador now have my small site hostage. Don't know what to do. /Riviera Haven
Date of experience: May 08, 2025
Reply from Webador
Hi, thank you for sharing your feedback. Having looked into this case, we can confirm you contacted us on May 7 asking to downgrade your subscription from Webador Pro to Webador Lite.
Our representative responded to you on May 8 explaining which functionalities would be removed/disabled in the downgrade, so that you could make an informed decision, and asked for your confirmation with that information in mind.
We didn't hear back from you in response to that email, and so the downgrade was not processed. You then contacted us again on June 20, at which point the renewal invoice for Webador Pro had already been issued.
Please note we did also send you an email in advance to remind you the renewal was upcoming, but unfortunately didn't hear back from you regarding that communication either.
To reiterate, our standard process for downgrades includes informing you of specific changes and requesting confirmation, and the renewal process involves sending you a reminder so that you can cancel or downgrade in time t avoid unnecessary charges.
At this point, the features included with Webador Pro have been available to you for almost 2 months of the current term, so we're not able to apply the downgrade retroactively, and the outstanding balance remains due.
We'll be happy to provide you with a transfer code for your renewed domain name - which we've incurred costs for on your behalf - as requested, once the balance owed has been paid. We are not holding that "hostage". If you have any further questions, please feel free to reply to our email again. ^The Webador team
Un helpful
I cancelled my subscription with plenty of time for them to process it and still charged me £122 for the next years subscription,by this time I've deleted all things to do with the website and they can't give me a refund and no response about undeleting the site ,just had response about websit they can't undelete it the customer service is terrible would not recommend at all
Date of experience: June 06, 2025
Reply from Webador
Hi Duncan, thank you for sharing your feedback. We're very sorry to hear that you were unsatisfied with our cancellation and refund policies.
We can confirm that we received your cancellation 2 weeks past the required notice period that's detailed in the terms and conditions you agreed to when you initially signed up.
As the cancellation wasn't received in time, your subscription renewed automatically in line with the agreement entered into - which we incur costs for - and which is why you received a final invoice.
Please note we did send you an email reminding you of the upcoming renewal in advance so that you could cancel on time if necessary, but unfortunately didn't hear from you until weeks later.
You deleted your website after cancelling, at which time you were shown a notification advising you that deleting a website is an action that cannot be undone (due to the way backups are stored), so we're unable to restore the website for you.
As we incurred costs to renew your subscription, including the renewal of your domain name registration, we're unable to refund the amount paid. We can of course provide a transfer code for your domain name if you'd like to move it elsewhere.
We hope this offers some clarification. If you have any other questions please feel free to reply to our latest email. ^The Webador team
Verified
Reply from Webador
Thank you for your feedback! 😊 We're thrilled to hear that you find Webador a great product and very approachable. That's exactly what we strive for!
-The Webador Team
Verified
Simple process for a non computer person
Simple process for a non computer person
Date of experience: July 01, 2025
Reply from Webador
Hi Matthew,
Thank you for your feedback! 😊 We're so happy to hear that you found the process simple, even for someone who might not have a technical background. Making website creation easy and accessible for everyone is exactly what we strive for!
-The Webador Team
Verified
As a base builder this has been…
As a base builder this has been invaluable as we make our way into the world of business owning! Webador is easy to use, provides simple set up and eases you into building a website that turns into something great!
We are not tech-savvy and can recommend highly!
Date of experience: July 01, 2025
Reply from Webador
Thank you for your fantastic feedback! We're absolutely thrilled to hear that Webador has been invaluable as you start your business.
It's wonderful to know you find our platform approachable thanks to our countless guides and AI tools! Our objective is to make sure everyone can make the website of their dreams, even without a technical background.
-The Webador Team
They refuse to reasonable and see sense…
They refuse to reasonable and see sense over cancelling. They send me an email a month before the due date saying they will continue. I said not. They keep saying that I have to continue with them until July 2026.
My experience with Webador is that they don't listen to reason. RK
Date of experience: July 01, 2025
Reply from Webador
Hi Robert, thank you for your review. As our colleagues explained via email, your cancellation was received well after the notice period you agreed to during the initial sign-up process.
We did send you an email well in advance reminding you that the renewal was coming up, so that you could cancel if time if necessary. Unfortunately we didn't hear back from you at that time.
Unfortunately, from the outset of our email interaction, the tone was aggressive and threatening, which makes it difficult to have a constructive conversation. We're committed to helping wherever we can, and we’re always more than willing to find a solution - but respectful dialogue is essential.
If you have any further questions, please feel free to respond to our email. ^The Webador team
Terrible site between paypal n webador…
Terrible site between paypal n webador havent helped me one bit with trying g to get threw my payment from a customer.er says pending all time contacted customer to try again etc been back n throw to paypal n webador no joy no ones ru g me dont want to cancel real disgrace I pay them n done nothing g for me n paypal says settings gs I dont no wat to do I'm try to start a business essay it's bad this company sarah Jane's bargains is my site I've had to cancel because paypal n u shoddy work man shipif sum o e can ri g me about this from technical support or settings etc n been in touch with paypal they shud help me I'm paying them or cancel I've been in touch with webador n a woman is goi g to cancel for me I'm very angry not gud n people are trying to set up business ess thank u I will be cancelling g now n with paypalnow pay pal given me a simple answer to have another accou t business why didint webadir say that god
Date of experience: July 01, 2025
Reply from Webador
Hi, thank you for your review. We’re very sorry to hear about the trouble you've had and we definitely understand how frustrating this must have been, especially when trying to get your business up and running.
This is an issue we've encountered before, and we’ve done our best to provide support for it on our end. However, as it relates to an external integration, it ultimately requires input beyond what we can control.
We understand your decision and truly regret that we couldn’t fully resolve this for you. If you decide to return in the future or need help with anything else, we’ll always be here to help you. ^The Webador team
Verified
It does not work
It does not work
I have open an webpage but it does not appear any search, so practically useless.
Date of experience: June 29, 2025
Reply from Webador
Hi, thank you for sharing your feedback. I'm sorry to hear about your experience, and we regret that we didn't hear from you via email so we could have helped you resolve this earlier.
Having taken a look at your account, I see that your website was published on June 10th, and hasn't yet been optimized for search engines or linked with Google Search Console. This means it won't yet be indexed in search results, which is why you were unable to find it via search.
Please note that to access your website, the domain name/URL should be entered in the browser's address bar - not the search bar - and we can confirm that will work as intended. You can also share the URL with others so that they can visit your website.
In the meantime, I've sent you an email this morning in which I've shared our search engine optimization resources with you. These resources will help you with keyword selection, content optimization, and linking Google Search Console, as well as resolving any indexing errors.
As advised via email, Google requires some time to "pick up" your website and index it - usually up to 3 weeks. If you're still experiencing findability issues at that time, please feel free to respond to my email and I'll be happy to help. ^Nicola
Verified
Fast and reliable customer service
Date of experience: June 30, 2025
Reply from Webador
Thank you for your feedback! 😊 We're delighted to hear you had a great experience with our support! Providing prompt and dependable support is a top priority for us!
-The Webador Team
Cancelled my subscription online via…
Cancelled my subscription online via their form, only to be billed for another year a month later. Told that as they can’t see if the form went through we still have to pay.
Date of experience: June 30, 2025
Reply from Webador
Hi Felicity, thank you for your review. I'm sorry to hear about this, and I'd like to see what I can do to help. I've sent a request via Trustpilot for some contact details so I can get in touch with you and locate your account. I look forward to hearing from you. ^Nicola
Do not recommend
Do not recommend. They keep trying to charge my card. I did not know who they even were. So I got a hold of them give them all information and they did not find me in their system, but they’re still trying to charge my card. It stopped for many months now they’re trying to charge my card again. I’m not even in their system I have no idea how they even got my card number. I sent them an email a few days ago. Now, today they just sent me an email stating that they replied a few days ago and haven’t heard from me to discuss the issue and they needed more information. I’m not in their system. I have no idea what information I can give them. I haven’t heard from me. They did not send me one a few days ago. There’s no email in my inbox. This company. I reported to my cc as fraud.
Update. You emailed again stating that you have no record of me. BUT you want me to send you all my info. My full credit card number so you can look it up. That’s not happening. You are already trying to charge my card for something I don’t get or signed up for. Not sending my card number.
Date of experience: June 28, 2025
Reply from Webador
Hi Brenda, thank you for your review. We checked the email addresses you shared with us, but we weren't able to find an existing or deleted Webador account associated with any of them.
We can only trace the charges with some valid account information, so when the email addresses didn't turn up anything, we asked for some details about the charges instead. Unfortunately, as you refuse to share that information, our hands are tied.
Often in these cases, it turns out that the charge was from a similar service such as Wix or Weebly, rather than Webador, so I'd recommend checking with them just in case. If the charge was definitely from Webador, we'd really like to receive the details requested so we can trace the account and make sure billing has stopped.
Please note that if we have billed you, that's only possible because you've previously provided your card details to us. Obviously, we can't charge cards at random / without knowing the details, and that information can only come from the cardholder.
If you are billed again and you've double-checked that it's definitely Webador, please let us know and kindly cooperate with our requests so that we can properly assist you in cancelling. We're happy to do so. ^The Webador team
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