WantLens Reviews 10

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3.3

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WantLens® is a long-term online retailer that has been selling colored contacts to customers around the world for many years. We’re dedicated to providing their customers with fantastic service and building long-lasting relationships with their customers based on trust. Many different types of contact lens orders are fulfilled by WantLens, each one carefully handled quickly and effectively.

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United States
wantlens.com

3.3

Average

10 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Mar 23, 2025

Verified

Literally the absolute worst contact…

Literally the absolute worst contact lens I have ever had ATTEMPT to put in. I have worn contacts my ENTIRE 30year life and these were absolutely impossible to put into your eyes no matter how much solution you use. These absolutely will NOT STOP STICKING TO YOUR FINGERS. At one point I rubbed my eye so much trying to get it to stay I had to go to the freaking doctors. PLEASE whatever sticky crap you guys use STOP IT. Worst experience trying to cosplay ever. I will literally never attempt a cosplay again because of these absolute horrible product.

Date of experience: September 21, 2024

Reply from WantLens

Mar 24, 2025

Hi Ryan,

We are sorry for this.

We have sent you an email for more information about that particular product. We would appreciate if you can tell us more about the product condition, issues during shipping, etc

Nov 8, 2024

Verified

It wasn’t very faster but I’m just very…

It wasn’t very faster but I’m just very satisfied with the lens

Date of experience: September 26, 2024

Reply from WantLens

Nov 8, 2024

Thank you for the review, we are working on improving the shipping time!

Nov 3, 2024

Verified

The contacts arrived on time

The contacts arrived on time, but I never got to put them on. Maybe because I can never put on contacts correctly, but I felt like they were too thin for them to stick to the iris.
Aside from that, everything else was great.

Date of experience: September 29, 2024

Reply from WantLens

Nov 4, 2024

Hi Cristian, thanks for the review. We have a guide on our "FAQs", for people who need help on how to put contact lenses on, as for sticking to the iris we never had any issue while testing these and neither we had any bad feedback for this part so you can put these on without hesitation, if you see something wrong with the packaging or something else please contact us and we can start another order!

Nov 2, 2024

Verified

I have not received my lens order since…

I have not received my lens order since last month. I don't know where I can contact customer service.

Date of experience: October 05, 2024

Reply from WantLens

Nov 4, 2024

Hi Patrick, based on your tracking number the package was delivered on the 18th of October. The Contact Us and Phone number page is on the "Frequently Asked Questions" and also at the end of the page, and this appears on every page. We will send the tracking number on email again, and we would like to know if there was any issue with the shipping!

Oct 31, 2024

Verified

Just in time for Halloween

The contact lenses were high quality, and they came in time for Halloween. I was very pleased with this purchase

Date of experience: September 21, 2024

Reply from WantLens

Updated Nov 1, 2024

Thank you Seth, we're happy you liked them!

Oct 15, 2024

Verified

Never got my contact lens!

Date of experience: September 17, 2024

Reply from WantLens

Oct 15, 2024

Hi Jamar, we have contacted you three times, 17 Sep, 26 Sep, and Oct 1, there were issues with the address you entered, so we issued a refund on October 9. You can order again as long as you put the right address

Oct 9, 2024

Verified

If you want comfort and coverage these are it!

Lenses are comfortable and cover dark eyes perfectly. Got them for work,VERY effective! Will be making more purchases from this store!!!!

Date of experience: September 11, 2024

Reply from WantLens

Oct 16, 2024

Thank you for the review, we're happy you liked them!

Oct 4, 2024

Verified

They're absolutely beautiful but u…

They're absolutely beautiful but u can't see outta them. I assumed u would b able 2 see outta them but I was wrong. Some of them u can and the others u couldn't. I'm ending up wearing one at a time if they're the ones I can't see out of

Date of experience: September 05, 2024

Reply from WantLens

Oct 16, 2024

Hi Kelly, the blind lenses are like that as shown on the image "Fully block vision", we have something similar the "White out" contact lenses which are similar to blind but the vision is clear

Sep 22, 2024

Excellent product

This my first time buying contact lenses from want lens company, It was a great product. Highly recommended!

Date of experience: September 21, 2024

Reply from WantLens

Sep 23, 2024

Thank you, we appreciate it and we hope you'll buy again from us!

Jul 26, 2024

Verified

Did what they said they'd do

Got what I ordered when they said I would. Good stuff

Date of experience: July 10, 2024

Reply from WantLens

Jul 30, 2024

Thank you for your review. We're happy you liked them!

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