Verified
I accidentally ordered the wrong frame size, but the customer service team was very patient and helpful me with the return. My new pair fits and looks great!
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Review summary
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Verified
If you need glasses and struggled affording them or your hard on things or even lose things easily then find yourself suffering without, imagine having multiples! I will always encourage someone to sh... See more
I bought 2 pairs of progressive bifocals from them and I cannot see out of either of them. I complained and got nowhere. I was out $150. Also, the lenses were supposed to be tinted/change color and... See more
Company replied
Verified
I've been ordering from Vlookoptical for a few years now and have placed about eight orders with them. The glasses are super stylish, unique, and just that little bit different from what I’d find at... See more
Company details
- #20 of 40 best companies in Glasses Store
- #19 of 40 best companies in Sunglasses Store
Information provided by various external sources
No Middleman or Retail-Space. High-Quality Glasses with Affordable Prices. Cutomized reading/distance glasses only $9.99 with Free blue light blocking lenses from factory direct to you.
Contact info
206 Courtland St, 18301, East Stroudsburg, United States
- (800)988-3885
- customerservice@vlookoptical.com
- vlookoptical.com
4.5
Excellent
218 reviews
Replied to 85% of negative reviews
Typically replies within 48 hours
Verified
My glasses came quickly and were a…
My glasses came quickly and were a perfect fit. I even took them to my optometrist, who confirmed the prescription was done perfectly.
Date of experience: June 25, 2025
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Verified
I accidentally ordered the wrong frame…
I accidentally ordered the wrong frame size, but the customer service team was very patient and helpful me with the return. My new pair fits and looks great!
Date of experience: June 22, 2025
Verified
They are great
I love these glasses! The prices are so affordable that I can finally own a few different styles to change up my look.
Date of experience: June 14, 2025
Verified
Very happy.
My glasses arrived pretty fast, the fit is perfect, and the prescription feels spot on. I was so pleased. And my husband just ordered a pair for himself.
Date of experience: June 17, 2025
Verified
Vlook is my favorite store
The quality of their prescription glasses is great, and they have so many fun styles for the price. My glasses always arrive well-package within a few weeks.
Date of experience: June 17, 2025
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Verified
Perfect.
Customer service was super helpful and quick when I messed up my PD measurement on the order. The glasses turned up, and I'm chuffed with the quality and my vision with these progressive lenses.
Date of experience: May 13, 2025
Verified
The prices here are way better than in…
The prices here are way better than in most shops, and the quality of the glasses is impressive for what you pay.
Date of experience: May 14, 2025
Verified
I love the details.
Found just what I needed! I love the little details and the "try on" feature for seeing them on my face - plus, the coupons are a great perk.
Date of experience: May 14, 2025
Reply from VlookGlasses
Thanks for the love! We're so glad the details caught your eye and that the try-on tool came in handy. Enjoy your new glasses — and those sweet coupon deals too!
Verified
My Dora glasses with transition lenses…
My Dora glasses with transition lenses feel well-made and have a cool style. The lenses are easy to clean with no streaks and they change tint pretty fast.
Date of experience: May 12, 2025
Reply from VlookGlasses
Thank you for the great feedback! We're so happy to hear you're enjoying your Dora glasses. Let us know if you ever need anything else.
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Verified
I was a bit skeptical at first
I was a bit skeptical at first, but the communication was spot on all the way through. My varifocals arrived in about 20 days - just as quickly as my usual optician!
Date of experience: May 10, 2025
Reply from VlookGlasses
Thank you so much for your honest feedback! We're glad to hear the communication helped ease your concerns, and even more thrilled that your varifocals arrived right on time. We hope you're loving them. If you need anything at all, we're always here to help!
Verified
This was my second time ordering
This was my second time ordering, and I'm very happy! The discounts are good, and when I made a mistake on my order, customer service helped me fix it quickly. That kind of support is great.
Date of experience: April 23, 2025
Verified
Great service!
The noticed an error with my prescription and contacted me about it, which allowed me to correct it before the glasses were made - I appreciate them catching that!
Date of experience: April 26, 2025
Verified
These glasses are the best ones yet
These Victory glasses look great! They came with decent clothes and a little screwdriver too, though I haven't needed it yet. These might be my best pair so far.
Date of experience: April 19, 2025
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Verified
They fit perfectly
Got my glasses sooner than expected! They fit perfectly and the bifocals are spot-on - planning to order more soon.
Date of experience: April 21, 2025
Verified
I love their BOGO sales!
I'm always pleased with the selections and pricing for glasses here! I've been ordering for over 5 years, they never disappoint and I like the BOGO sales.
Date of experience: April 24, 2025
Verified
Love the quality of Vlook glasses
Love the quality of Vlook glasses, and their customer service is brilliant! Had a shipping hiccup this time, and they contacted me to sort it out with a free replacement - pretty impressive service.
Date of experience: April 06, 2025
Verified
Just discovered Vlook
Just discovered Vlook - they've got stylish, good quality glasses that don't cost a fortune! You can find some amazing deals too, like BOGO or pairs starting super low.
Date of experience: March 31, 2025
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Verified
Getting my glasses was hassle-free from…
Getting my glasses was hassle-free from beginning to end. Their customer service was also helpful and quick when I needed them for question.
Date of experience: April 04, 2025
Verified
I'm so pleased with my new Vlook…
I'm so pleased with my new Vlook glasses! The whole ordering process went smoothly, and people have noticed how nice they look. I've already told my friends about Vlook.
Date of experience: March 31, 2025
Verified
Easy to order.
These glasses are just what I wanted - stylish and comfy enough for every day. The bifocals are spot-on and the designs are so unique.
Date of experience: March 05, 2025
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