Shipping took a while but once it got here all has been great. The built in speaker is good but I definitely like that you can use a Bluetooth speaker instead. I love the fact that you can change the... See more
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Zero stars if possible. Issue with being able to use apps (the whole point of the projector!) Followed the company instructions to initiate a return and they went round and round with endless email re... See more
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Vision beam brings a cinema experience into your own home transforming ANY space into a massive screen. I find my vision beam 2 needs a slight sound boost so will pair a speaker to it. The... See more
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For the price, the Vision Beam Projector is amazing. The picture quality is good—don’t expect cinema-level performance, but it’s perfect for casual movie nights. The kids absolutely love it, which m... See more
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Company details
- #7 of 7 best companies in Home Theater Store
Written by the company
Vision Beam transforms the way you experience entertainment, delivering high-quality projectors and premium audio solutions designed for a truly immersive cinematic experience. Whether at home or on the go, our cutting-edge technology ensures stunning visuals, rich sound, and effortless connectivity. Now available in multiple regions, we bring the magic of home theater to customers worldwide. Wherever you are, Vision Beam helps you turn any space into a world of entertainment.
Contact info
254 Chapman Rd, Ste 208 #10558, 19702, Newark, United States
- +1 (302) 947-5315
- hello@vision-beam.com
- vision-beam.com
3.4
Average
538 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
Great product for any size area
Shipping took a while but once it got here all has been great. The built in speaker is good but I definitely like that you can use a Bluetooth speaker instead. I love the fact that you can change the screen size to fit your area. Some of my words on the bottom of the “screen” are a little blurry so I’ve been trying to play around with that to see if it’s a user error. So far I am loving this projector though.
Date of experience: June 30, 2025
Reply from VISION BEAM
Thank you so much for your thoughtful review, Julie! We're thrilled to hear you're loving the projector and making the most of its adjustable screen size and Bluetooth connectivity 🙌
If the text at the bottom of your screen still appears blurry, feel free to reach out to us — we’ll be happy to help you fine-tune the focus or settings to get it just right.
Enjoy every movie night ahead! 🍿
Emma, Vision Beam Team
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Great product would highly recommend it
Date of experience: June 21, 2025
Reply from VISION BEAM
Thanks so much for the kind words, Scott!
We’re thrilled to hear you’re enjoying your Vision Beam and truly appreciate your recommendation. It means a lot to us!
Emma, Vision Beam Team
Clarity, great streaming options
Absolutely amazing! Really this with some tweaks so that it can run the way a TV does and it is the wave of the future.
Date of experience: June 23, 2025
Reply from VISION BEAM
Thanks so much for the amazing feedback!
We’re so glad you’re enjoying the clarity and streaming features — that’s exactly what Vision Beam is all about: offering a unique experience that brings the best of cinema into your space.
We appreciate your insight, and we’re always working on making the experience even smoother.
Emma, Vision Beam Team
The picture is great still learning how…
The picture is great still learning how to use it. But worth the money.
Date of experience: June 17, 2025
Reply from VISION BEAM
Hi Clay,
Thanks so much for your kind words — we’re really happy to hear you’re enjoying the picture quality! 😊
If you ever need help getting the most out of your Vision Beam, feel free to reach out to us anytime at hello@vision-beam.com. We’re here to make the learning curve easy and fun.
Thanks again for choosing us — enjoy the big screen moments ahead!
Emma, Vision Beam Team
Great sharp video quality
Great sharp video quality. Best projector so far. Highly recommended.
Date of experience: June 14, 2025
Reply from VISION BEAM
Hi M Zahoor,
Thank you so much for the kind words! We’re thrilled to hear you’re enjoying the sharp video quality and that the projector has made such a great impression. Your recommendation means a lot to us.
If you ever have any questions or need support in the future, we’re always here to help. Enjoy the big screen experience!
Best regards,
Christy
Vision Beam Team
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Zero stars if possible
Zero stars if possible. Issue with being able to use apps (the whole point of the projector!) Followed the company instructions to initiate a return and they went round and round with endless email replies giving technical fixes that DO NOT WORK. Finally had to claim a refund from my credit card company because this company DOES NOT HONOR THEIR OWN RETURN POLICY. DISGUSTING. So frustrating and essentially this company sold me a product THAT DOES NOT WORK AS ADVERTISED. This is theft. Save yourself the headache or be prepared to give a couple hundred dollars away. I filed a BBB complaint and the company never acknowledged and they were not able to be verified as a legitimate company. Red flags all around!!! STAY AWAY.
Date of experience: July 22, 2024
Reply from VISION BEAM
Hi Addie,
We’re really sorry to hear this — and we can absolutely understand how frustrating this experience must have felt.
While this is far from the standard we aim to uphold, we’d love the chance to investigate exactly what happened on your order. Could you please share your order number or the email address used for your purchase? You can also contact us directly at hello@vision-beam.com so we can follow up immediately and resolve this properly.
For transparency: our return policy is honored in all eligible cases, and we always aim to solve technical issues as quickly as possible — but we clearly missed the mark here.
Thank you again for your feedback. We’re taking it seriously and will do everything we can to make this right.
Emma, Vision Beam Team
Got my items 3 days late .but now have…
Got my items 3 days late .but now have them .the bag is a bit small but I made it work .Will buy a few more flash drives one for each grand kids when they come they get there own stick and be happy .
Date of experience: June 02, 2025
Reply from VISION BEAM
Hi Paul,
Thank you for your feedback! We’re really glad to hear your items arrived safely, even if they took a few extra days, thank you for your patience.
We appreciate you making the best of the smaller bag, and it’s wonderful to hear your grandkids will each have their own flash drive soon. What a lovely idea!
If there’s anything else we can help with or improve for future orders, please don’t hesitate to let us know.
Wishing you and your family many happy tech moments ahead!
Best regards,
Christy
Vision Beam Team
Reply from VISION BEAM
Hi Kathey,
Thank you so much for your kind words! We’re thrilled to hear that your projector is working just as expected and that you’re loving it.
If you ever need assistance or tips to get the most out of your setup, we’re always here to help. Enjoy your viewing experience!
Best regards,
Christy
Vision Beam Team
The projector is amazing excellent…
The projector is amazing excellent quality and picture is perfect 👌🏻
Date of experience: June 02, 2025
Reply from VISION BEAM
Hi Terry,
Thank you so much for your amazing feedback! We're thrilled to hear that you're enjoying the projector and that the picture quality has exceeded your expectations. It truly means a lot to us to know it's bringing value and joy to your setup.
If there's anything else we can do to support you, please don't hesitate to reach out. Thanks again for choosing Vision Beam!
Best regards,
Christy
Vision Beam Team
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Very very impressed with the package deal
Ordered 9th May and it arrived today (23rd) so within the time frame given for postage. I ordered the deal of projector, screen (fabric) and blue tooth speaker. Wow, very impressed. Easy to start up ,apps are there so just logged into netflix to give it a test and it's amazing! Didn't even read the instructions but will do later on to make sure I'm making the most of it.
Can't wait to have a screening outside in the garden but really looking forward to using it in house with the grandchildren for big Xmas films later in the year. Also, as I have an autistic grandchild, a cinema trip prob won't be possible generally. This will be brill alternative for them to watch stuff on a big screen but we can pause it and make as much noise as needs be
I really didn't know what to expect but am extremely pleased so far
Date of experience: May 23, 2025
Reply from VISION BEAM
Hi Rachael,
Thank you so much for this wonderful review. We’re absolutely thrilled to hear how pleased you are with your package deal and that it arrived right on time. It’s fantastic to know you found it easy to set up and that everything worked so smoothly from the start.
We’re especially touched to hear how meaningful this setup will be for your family, particularly your grandchild. The thought of cozy screenings at home filled with laughter, comfort, and shared moments is exactly what we hope to bring to our customers.
If there’s ever anything we can help with as you continue exploring everything your Vision Beam can do, don’t hesitate to reach out. We’re always here for you.
Best regards,
Christy
Vision Beam Team
Packs a punch…
Was a slight delay with delivery but Vision beam were in contact at all times which was good package arrived slightly damaged but projector was fine as comes with foam around it and they offered a 10% refund to compensate 👍 the projector it self is really easy to use and for the price surprisingly good with a little tweeking to settings the picture is spot on sound is ok but with the soundbar provided it makes all the difference I'm sure if you hooked it up to a proper speaker system it could be amazing also it is worth enabling the apps directly instead of mirror casting found that it struggled abit with lag when casting sometimes by a few minutes which then made the soundbar glitch but when going straight through the built in apps it was super smooth I would highly recommend
Date of experience: May 19, 2025
Reply from VISION BEAM
Hi Mr. G Cunningham,
Thank you very much for your thoughtful review and for sharing your experience in such detail. We are truly glad to hear that, despite the initial delay and minor packaging issue, you found the setup easy to use and the picture and sound quality impressive.
We are especially pleased to know that the support you received met your expectations and that our resolution offered some peace of mind. Your insights on using the built-in apps and soundbar setup are also greatly appreciated and helpful for others considering the product.
Your recommendation means a great deal to us. If you need any further assistance in the future, please feel free to reach out. We are always here to help.
Best regards,
Christy
Vision Beam Team
Absolutely impressed with Vision Beam
Absolutely impressed with Vision Beam! The projector quality is outstanding—sharp, vibrant, and reliable. What really stood out, though, was the customer service. They responded quickly to my queries and handled everything smoothly and professionally. Highly recommend!
Date of experience: May 15, 2025
Reply from VISION BEAM
Hi there,
Thank you so much for this wonderful review! It truly makes our day to hear that you’re not only enjoying the quality of your Vision Beam projector, but also felt well taken care of by our team.
Your kind words about our customer service really mean a lot to us. We’re passionate about delivering both great products and great experiences, and it’s amazing to hear that we’ve made a positive impact.
Thanks again for your trust and support, please don’t hesitate to reach out if you ever need anything in the future. Enjoy every moment with your Vision Beam! 🎥✨
Best regards,
Christy
Vision Beam Team
Couldn't get it working...
Very faffy to set up...I didn't manage to get it working. I bought this as it was advertised as using wifi and bluetooth, but turns out I need to connect it via a HDMI cable to my laptop. Unless you have a Firestick (which I don't) then you can't watch Disney, iPlayer or Netflix....other than Apple TV (which I had to subscribe to especially to try getting this projector working) I'm not sure what else you can watch! It's got a very loud fan so need to connect to a speaker but I haven't got that far...I'd really like a refund but not hopeful after looking at the reviews on here :(
Date of experience: May 11, 2025
Reply from VISION BEAM
Hi Lauren,
Thank you so much for taking the time to share your experience. We’re truly sorry to hear that things didn’t go as expected, this is definitely not the experience we want for you.
Just to clarify, Netflix and Disney+ are pre-installed on the projector and should be ready to use out of the box. For apps like BBC iPlayer or ITV, these do require a streaming device such as an Amazon Fire Stick or Roku, as those apps aren’t supported natively on the unit.
We understand how frustrating this can be, especially with the setup experience. Some apps also restrict content when casting, which is why direct HDMI connection or using a Fire Stick works best.
We’d love to help you get the most out of your unit. Could you please provide your order number or contact details so we can look into this for you?
We’re here to help every step of the way and want to make this right for you.
Best regards,
Christy
Vision Beam Team
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Vision beam brings a cinema experience…
Vision beam brings a cinema experience into your own home transforming ANY space into a massive screen.
I find my vision beam 2 needs a slight sound boost so will pair a speaker to it. The effects from a big action blockbuster look amazing, however with standard Netflix shows it’s just a big screen experience of adolescence for example.
Pictures are sharper and clearer I still need to try and adjust my keystone to correct a slightly wonky picture.
Yet to try a game but will do that soon.
The upgraded beam build is a world away from the previous one which was flimsy and took a crack to the casing when it was accidentally knocked over.
Date of experience: May 06, 2025
Reply from VISION BEAM
Hi Ben,
Thank you so much for your detailed and thoughtful review!
We’re thrilled to hear that Vision Beam is helping you create a true cinema experience at home. It’s great to know that the picture quality and big-screen feel are hitting the mark, especially for blockbuster moments.
We appreciate your feedback regarding the sound and keystone adjustments. Pairing a speaker is a fantastic idea for enhancing the audio, and we’re always working to improve ease of setup and fine-tuning features. If you need any assistance with the keystone calibration or would like tips for optimal setup, our support team would be happy to help!
Thank you also for highlighting the improved build quality. We’re sorry to hear about the past experience with the older unit but are glad to know the upgrade has made a positive difference.
We look forward to hearing how it performs once you’ve had the chance to try it with games!
Best regards,
Christy
Vision Beam Team
Projector hasn't arrived
Only received part of my order contacted customer service they said it was sent separately now saying it was all sent at the same time still awaiting a resolution to this problem while they are happy enough taking your money.
Date of experience: April 24, 2025
Reply from VISION BEAM
Hi Wayne,
Thank you for taking the time to share your feedback. I’m truly sorry for the frustration and inconvenience you’ve experienced — this is absolutely not the experience we want for our customers.
Please rest assured that our team is actively looking into your case and working to resolve it as quickly as possible. Customer satisfaction is our top priority, and we are committed to making things right for you. We will also reach out to you directly via email if there are any further updates.
Thank you again for your patience and for giving us the opportunity to improve your experience.
Best regards,
Christy
Vision Beam Team
Much better than expected!
It arrived on the date forecast, a really good start, I have to say I wasn’t impressed with the packaging, it travelled internationally and the poor plastic wrap has damaged the boxes. However that is all I didn’t like. Once set up I have to admit being more than impressed with the simplicity of the set up and the quality of the package as a whole. I watched a Formula 1 race and it was really excellent, the Bluetooth speaker was impressive and I would suggest getting that. The picture quality was much better than I had thought it would be, so very easy and impressive to use all told. Obviously I haven’t had it long so can’t comment on longevity but so far I’m really happy.
Date of experience: April 20, 2025
Reply from VISION BEAM
Hi Dave,
Thanks so much for the fantastic review, we’re really glad to hear it exceeded your expectations!
We're sorry to hear about the condition of the packaging after international transit, and we’ll absolutely pass that feedback along to our logistics team. That said, we’re thrilled you found the setup simple and the performance impressive, especially with the Formula 1 race! Great choice for testing the picture and sound.
Enjoy your new setup, and if you ever have any questions down the line, our support team is always here for you.
Best regards,
Christy
Vision Beam Team
We had some hick ups with the delivery - BUT!
We had some hick ups with the delivery. We moved in the middle of the order. Amazing the communication with us, trying to ensure the items arrived at our new address. Even on Easter day, we received communication! Great communication and follow up!
Then the mounting stand was not compatible with our projector. FULL REFUND. Love the projector experience and LOVE LOVE the customer service.
Date of experience: April 21, 2025
Reply from VISION BEAM
Hi Ken,
Thank you so much for your kind words and for sharing your experience.
We know moving mid-order can be stressful, so it means a lot to hear that our team’s communication helped make things smoother for you, even on Easter. We're also glad we could quickly sort out the issue with the mounting stand and get you that refund without hassle.
Hearing that you LOVE LOVE the customer service and projector experience makes our day. That’s exactly what we aim for.
If you ever need anything else, we’re just a message away.
Best regards,
Christy
Vision Beam Team
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Good but overpriced
Bought this project for just over £100 i believe it came with an apparent free speaker a screen and two popcorn cartons. What a deal, NOT.
If you look about the exact same projector can set you back £30, speaker £20 and do you really need the bed sheet i mean screen.
Date of experience: December 20, 2024
Reply from VISION BEAM
Hi Brian,
Thanks for sharing your thoughts. We truly value all feedback, especially when it highlights areas we can improve.
We’re sorry to hear the bundle didn’t feel like a great value to you. At VisionBeam, we aim to offer more than just a projector. Our goal is to provide a complete, reliable cinematic experience backed by genuine quality and support. While similar-looking products might be available for less elsewhere, they often lack the upgraded hardware, optimized software, warranty protection, and dedicated customer care that come with VisionBeam.
When you purchase directly from us, you receive:
The latest model, tested for quality and performance
Direct access to our 24/7 customer support team
Exclusive offers, extended warranties, and early product updates
Assurance that you’re receiving a genuine VisionBeam product
We completely understand that value is personal, and we’d love to make your experience better, however we can. Please feel free to reach out, we’re always here to help.
Best regards,
Christy
Vision Beam Team
The projector took a long time to…
The projector took a long time to arrive.
Boxes it came in damaged, looks 2nd hand.
Volume on the projector is very very low. Nowhere does it state you need to pair it with a speaker to get the best out of it.
Really really disappointing.
Date of experience: April 18, 2025
Reply from VISION BEAM
Hi John,
Thank you for taking the time to leave your feedback — we’re truly sorry to hear about your experience. We want to assure you that all our projectors are brand new and never second-hand. If your box arrived damaged, we’d really appreciate the opportunity to look into this further. Please provide your order details so we can investigate and make things right.
As for shipping, delivery times can vary depending on location, and this is noted in our shipping policy. We’re sorry if this wasn’t clear at checkout.
Regarding the sound, the projector does include built-in speakers, but for an enhanced experience, we do recommend pairing it with an external speaker — especially for larger rooms. We appreciate your input and will work on making that suggestion more visible.
Thanks again, and we hope to resolve this for you as soon as possible.
Best regards,
Christy
Vision Beam Team
Good value for money
Does exactly what it says, for a better experience you need to link it to a speaker 🔊 but that is expected, otherwise a very good product and we are happy with it 👍.
Date of experience: April 15, 2025
Reply from VISION BEAM
Hi Shaun,
Thank you so much for your thoughtful review! We're really glad to hear you're happy with the product and finding great value in it.
You're absolutely right — pairing it with a speaker definitely takes the experience to the next level, and we appreciate you pointing that out for others too! If you ever need tips on setup or optimizing your experience, feel free to reach out.
Thanks again for your support and kind words!
Best regards,
Christy
Vision Beam Team
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