I purchased a beautiful pear cut anniversary ring from Virabyani. They were responsive via messaging, and I was able to go to the studio to see the ring before I purchased it. Their packaging is gorge... See more
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
See what reviewers are saying
I am so happy with how stunning the eternity ring turned out, and can't wait to order an engagement ring
Wonderful experience, my wife and I we stay a little skeptical buying the rings online but once they were with delivered, we thought they were beautiful. I (groom) needed to get my ring resized, and i... See more
Shipment was received without any jewelry inside the box, and they even shipped the empty box to the wrong address, said they had surveillance of the merchandise being packaged at their facility which... See more
Company replied
Company details
- #75 of 137 best companies in Jewelry Store
Written by the company
At Virabyani, we strive to cultivate a jewelry industry that prioritizes transparency, sustainability, compassion, and inclusivity. WHY VIRABYANI ▶ CERTIFIED JEWELRY All of our jewelry comes with a Certificate of Authenticity and an Appraisal Certificate ▶ MADE IN USA Our jewelry is completely made in the USA in the diamond district of New York City. ▶ CONFLICT FREE Shop with us and enjoy peace of mind knowing that your purchase is ethically sourced ▶PRECIOUS METALS We’re committed to sustainability and use only recycled precious metals in our jewelry ▶LIFETIME WARRANTY All our jewelry is protected to shine for a lifetime with unlimited polishing, cleaning and repairs. Through our joyful jewelry collection, we aim to bring you a selection of ethically-made pieces that aligns with your values, without ever having to compromise quality for conscience. Our ultimate priority is to provide you with jewelry that you can wear confidently, knowing that it aligns with your ethical vision.
Contact info
23W 47th Street, 10036, New York, United States
- 6467558167
- service@virabyani.com
- virabyani.com
Replied to 33% of negative reviews
Typically replies within 24 hours
I am so happy with how stunning the…
I am so happy with how stunning the eternity ring turned out, and can't wait to order an engagement ring
Date of experience: June 02, 2025
Wonderful jewelry
I purchased a beautiful pear cut anniversary ring from Virabyani. They were responsive via messaging, and I was able to go to the studio to see the ring before I purchased it. Their packaging is gorgeous and everything about the transaction was seamless. I have had many people notice and compliment the ring- the best feeling!
Date of experience: May 29, 2025
Extremely unprofessional
Extremely unprofessional.
I tried to get my boyfriend earrings and they out the wrong address twice because the first box was empty. Yes we reached out to our credit card company after we received AN EMPTY BOX to keep them updated and us safe from a possible scam. Company only responded when we brought up Amex, never communicated on time. Petty and unprofessional.
Second package ALSO had the wrong address, we contacted FedEx and were told by them. No one’s trying to ruin your company, but your truth is not how things went down. Feel free to respond to this review as well CEO.
Amex said it was a temporary hold. Rightfully so after a purchase over 1000 dollars was carelessly packaged to the wrong customer and wrong addresses were put on the package.
Date of experience: June 02, 2025
Shipment was received without any…
Shipment was received without any jewelry inside the box, and they even shipped the empty box to the wrong address, said they had surveillance of the merchandise being packaged at their facility which we were later informed by Vahan the CEO that that information wasn’t true, they sent them with the wrong customer as they claim. After dealing with the seller, and American Express I was luckily able to save my $1,516 from these scammers. You can find cheaper CVD lab diamonds on other more reputable sources just off searching your specifications for the jewelry you want on google for hundreds less. Never expected this kind of unprofessional service from a BBB accredited business… very shady.
Date of experience: May 22, 2025

Reply from Virabyani
5 star 18k products
Excellent products and service. Top notch customer service and quality.
Date of experience: May 02, 2025
Amazing quality beautiful ring
Amazing quality shipping was easy. Even and to get it sized they took care of it very easy!!
Date of experience: April 28, 2025
I absolutely love my eternity…
I absolutely love my eternity engagement band. My ring is flawless.
Date of experience: May 02, 2025
Beautiful ring and great presentation…
Beautiful ring and great presentation box. Verry Happy.
Date of experience: April 25, 2025
The ring was not engraved as requested…
The ring was not engraved as requested (shown on the original order). Would not pay to have the engraving done locally, wanted me to take the ring back from my wife and mail it out.... Not a great conversation to have.
Date of experience: April 10, 2025
Product is great and the overall…
Product is great and the overall experience was great
Date of experience: April 04, 2025
OVER THE MOON!
I am OVER THE MOON happy with my anniversary ring! Customer service was SO helpful in determining my correct ring size. They even sent me a ring sizer over night to determine the exact size needed. I received my ring a little more than a week later and it is absolutely gorgeous! I would definitely order from Virabyani again!
Date of experience: April 16, 2025
Wonderful experience
Wonderful experience, my wife and I we stay a little skeptical buying the rings online but once they were with delivered, we thought they were beautiful. I (groom) needed to get my ring resized, and it was easy to set up an appointment in their showroom. They took care of us with no problems. It was refreshing to do business with somebody in person after making a large purchase online. Great quality wedding bands and great customer service.
Date of experience: December 11, 2024
The ring looks nice but it the size was…
The ring looks nice but it the size was to big and the return process takes to long to get refunded my money.
Date of experience: March 19, 2025
Great value and beautiful work
Great value and beautiful work. Excellent customer service!
Date of experience: March 17, 2025
The ordering process was very simple
The ordering process was very simple. Product was as described and of great value and quality. Very responsive with questions and a seamless transaction.
Date of experience: March 07, 2025
I’m obsessed with my band!
Date of experience: March 05, 2025
Beautiful ring
Beautiful ring, great service. To be honest, I was a little worried purchasing a wedding band online. Reviews were good so I gave it a go. Things couldn't have worked out better, fast service, good communication and most importantly, a beautiful ring. I will definitely buy from them again.
Date of experience: March 10, 2025
The perfect engagement ring
I’m so glad I chose this company to create my engagement ring, the turnout was unlike anything I could’ve imagined. This piece for the price is absolutely stunning..the compliments are endless & I cannot stop staring at my own hand.
In addition to the ring itself being perfect the customer service is highly exceptional. I made the mistake of choosing the wrong ring/setting. Made the call around 5pm & was reassured that whatever I needed to be changed could be done just as I desired! Seamless transition! They even went as far as sending an email with a preview of the design once completed to be sure I was satisfied with the finishing touches, needless to say I was! 🤣 I’m so grateful after months & months of searching hopelessly, terrified of making the wrong choice & potentially being scammed out of ridiculous amounts of money for no ring or a cheap piece of jewelry. I wish I could include a picture or a video because you’d have to see it to believe it. Thanks Virabyani 💖
Date of experience: March 12, 2025
My go-to jeweler
They worked with me to customize my ring and created a gorgeous piece of jewlery that will stand the test of time. Wonderful customer service, quality craftsmanship, 100% would recommend!
Date of experience: March 10, 2025
Bought two rings
Bought two rings. Absolutely breathtaking 😍 Will definitely order from Virabyani again!!
Date of experience: February 01, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.