vert.run Reviews 65

I tried out the app for a while, and also tried to use the website. Overall the experience was very buggy, the app crashed frequently, and as I updated goals, nothing else would update. Or if I tried to change plans, it wouldn't let me. I think the concept is good, the execution is struggling though.

Date of experience: May 15, 2025

The concept of the app is excellent, and I appreciate the app itself. The generic training plans are suitable for ultra-distance events since they are relatively straightforward to create. However, the coaching aspect is lacking. It has been three weeks since I last heard from my coach after reaching out with some questions. If you need a bit of support, this app may not be the right choice for you.

Date of experience: January 03, 2025

From day one the team at Vert have been amazing.

I went on the site to find a coach for a 330km solo charity run I was doing in memory of my daughter, Millie.

Kirsten, the co-founder, reached out to find out what exactly I was looking for as my goal was unique to me. She then put me in touch with coach Max who had experience in multi day races.

Max was awesome and big help throughout checking in every few weeks and helping me navigate around a few injuries I had leading up to the event.

My goal was very emotional to me as I lost my daughter 2 years ago. I wanted to set up a legacy for her by raising money for the Neonatal Intensive Care Unit that looked after Millie and gave us 33 precious days together before she passed.

I am pleased to say that with the help of Kirsten and Max, I was able to complete the 330km in 102hrs and we have raised a whopping £32,000 in Millie’s memory !

Thank you for being a part of Millie’s Legacy and making my dream become a reality.

Fintan, Becca, Willow & Millie 🦋

Date of experience: September 27, 2024

Vert.run is an amazing app, i'm truly blown away by their level of service, commitment, and support. Their coaches are true experts and very supportive. It's crazy that for this price you can get your own coach that checks on you every week.

Date of experience: August 22, 2024

Update: invoice 13563. From what I can see, you did not reach out through trustpilot to work with me, rather to try and get my review removed.

I signed up for a 5 month program, they auto renewed me even though my run had been done for almost two months as stated the day I signed up (specifying race day). The day I saw another charge for $147 pending on my card to renew I emailed and called right away to get it reversed , had no luck reaching anyone and have been disputing it since . This was mid August 2024. This seems like a shady way of doing business and I will never use this service again or recommend it as there are much better programs out there and for half the price with better customer service.

Date of experience: August 14, 2024

In the past 1.5 years I have greatly excelled in my trail running and overall fitness with Vert.run after working with other companies and their training plans and coaches. My fitness level on Strava has increased by 767%. Working with such experienced trail running athletes who have guided me and shared their experiences and knowledge is fantastic.

Date of experience: July 25, 2024

Have run several ultras without a coach but just completed my first one (Grantrail Courmayeur 55k) since locking in with a Vert run coach. Really pleased with the training programme and to finish a tough ultra feeling strong, which I largely attribute to Vert run’s coaching. They are excellent, can’t recommend highly enough.

Date of experience: July 13, 2024

Been a user of the app since the early days. It is incredibly well made, a perfect mix of community and training, and helped me achieve my running goals.

Date of experience: July 02, 2024

Amazing app that contains everything you need to prepare you for your goals. Easy to use and very informative.

Date of experience: July 03, 2024

Super useful and 100% suggested app for trail runners, especially beginners, athletes approaching their first trail races, but also athletes looking to improve their performance thanks to great coaching, guidance, smart training plans and content. The best part is the interaction with the coaches, sharing feedback and making informed decisions to maximize the training potential of each athelte

Date of experience: July 03, 2024

It's a very accessible app for all budgets and abilities. The training plans, videos and interaction with the coaches are brilliant. The community support is wonderful as well. I can not praise this app enough its helped me so much for years with my running.

Date of experience: July 03, 2024

I tell everyone who wants to start running to use Vert.run! The plans fit my life schedule, the coaches are great, and I have made SO much progress in my running. From not being able to run more than 5 minutes at a time 9 months ago to training for a half-marathon now, I have drastically improved my running, endurance, and confidence in the sport. I will continue using Vert for a very long time!

Date of experience: July 02, 2024

Vert.run is one of the most affordable and straight forward ways to get great coaching for your upcoming race. I signed up wanting to improve my Pike Peak performance. Coach Francesco set me on the perfect path. I ended up setting 3 PR's in less than 4 weeks.
You can't go wrong with their flexible and affordable plans.

Date of experience: December 16, 2023

I signed up to a training plan for the UTMB OCC in August 2023. It was for four months, I was unsure signing up but I knew I needed to be at my best to be able to run the OCC. It exceeded all of my expectations on all levels. The plan was put together by Ruth Croft and the coach I was assigned was Francesco Puppi - this was unbelievable that I was guided by Francesco on this journey. The plan was very different from what I had used in the past but it was also flexible. The strength / core workouts with the videos helped keep me injury free even though I was training 6 days a week (age 65). When I had questions Francesco always responded within 1 - 3 days and his encouragement and support was key. Logging the runs on the website was easy and the way Vert presented the dashboard and the focus on elevation really helped my prep. I caught up with the guys at the UTMB expo in Chamonix and it was clear to me they love what they do and they want others to be successful. My day on course was the best day I have had running - the plan worked a treat, my conditioning was ideal, I was fresh at the start and fine at the end. I cannot recommend this enough.

Date of experience: August 31, 2023

Very user friendly, communicative and responsive coaches, and accessible for athletes of all levels

Date of experience: May 25, 2023

Initially, I had an issue setting up my account, needed to send an email but all good now. I'm now several weeks into my tailored training plan with personal coach and really seeing the benefits.

Date of experience: March 13, 2023

Back in November 2020 I went for a 5ish km trail run, it was my first in a long time after years of cycling. I instantly fell in love with it and ridiculously signed up for the Ben Nevis Ultra for September 2021… my previous longest run was 12 or so kilometres, how much harder could a 50km with 4000m of climbing…. 🤦🏼 I knew I was going to need some help and quickly came across Vert.Run, they seemed pretty legit so signed up for a training block of 12 weeks. The team have always been so friendly, the community they’ve built so welcoming, the app is under constant improvement and is really nice to use. The training programs are super easy to follow and can be tailored by your coach or you can shift around your schedule to fit your life. Being able to chat with a coach and have a bit of accountability made a big difference for my training and having in app goals has been fun as well.

12 weeks after that first sign up I ran a solo 50km - how wild is that? I’ve then gone on to run the Nevis Ultra and other races. I’ve been using Vert ever since and plan on continuing to do so for as long as my legs will continue to carry me along the trails.

I honestly wouldn’t be here at 41 and feeling the fittest I ever have in my life without the support of the Vert squad 🤙🏻🔥

Date of experience: February 21, 2023

I've had a great experience training with Vert.run for the last 6 months or so. Francesco has been very supportive since I started training with Vert and has really helped me to progress with my running.

Date of experience: January 16, 2023

Vert.run is like no other training platform I have used before. Being able to interact with a world class athlete as your own coach is inspirational. For a small price you can have your own training program specially adapted to your own needs, taking the guess work out of when and how to train for a specific event. The App itself is easy to navigate and is under constant improvement, such as the new run tracker. It has it’s own community of runners who are very welcoming and offer plenty of encouragement in the community.

There are many top class athletes developing training programs for vert, so if you are a trail runner of any experience and would like to gain some insight and some improved fitness for a small cost, then Vert is definitely worth a try! 👍🏼

Date of experience: July 01, 2022

I was happy with the application for the most part. The interaction and engagement with the coach is reasonable for what you pay.

I did have some issues with an auto re-subscription at the end of my first training cycle, but the company to their credit eventually did reimburse the full amount including processing fees.

Date of experience: June 14, 2022