Very user friendly! Hopefully I can trust it, it did need a lot of my information, but it seemed reasonable enough. It was easy to upload my documents and I just needed to attach pictures of my paystu... See more
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The process was fairly easy to navigate. Many of the required entries for Previous Residents, ID and Income were challenging because they didn't fit well with my scenario. Joshua Seal was very helpfu... See more
Company replied
Annoying to use and extremely invasive. I move almost every year so I'm pretty familiar with how most apartments verify things like employment and income. I've NEVER had to allow a third party FULL... See more
Rental management wants to make sure your identity is correct about you. These days you dont want any discrepancy against you.
4.2
Great
8K reviews
Replied to 57% of negative reviews
Typically replies within 1 week
The information requested and the…
The information requested and the format to provide it was seamless and easy to use.
Date of experience: July 06, 2025
Fast and easy
Date of experience: July 06, 2025
This application takes entirely too…
This application takes entirely too much time… There are a number of glitches that need to addressed to make the applicants process easier and stress free…
Date of experience: July 06, 2025
Had a hard time verifying Employment…
Had a hard time verifying Employment due to system lacking. System kept having me put my employment information over and over again. Saying my information wasn’t able to pull when my username and password is the correct information to my AtoZ.
Date of experience: July 06, 2025
Very user friendly
Very user friendly! Hopefully I can trust it, it did need a lot of my information, but it seemed reasonable enough. It was easy to upload my documents and I just needed to attach pictures of my paystubs as opposed to actually needing the online files (which I don’t have easy access to)!
Date of experience: July 05, 2025
Hard to app to recognize my passport…
Hard to app to recognize my passport and drivers license
Date of experience: July 05, 2025
Smooth experience to fill out the…
Smooth experience to fill out the documents required.
Date of experience: July 05, 2025
Massively frustrating
The process only barely worked after multiple attempts and using three different devices. Massively frustrating experience. It is as if the programmers have not actually tried to use the system themselves.
Date of experience: July 05, 2025
Your system keeps telling me that my…
Your system keeps telling me that my information had been received but you guys keeps telling me do it again. Very stressful.
Date of experience: July 03, 2025
Easy access and instructions.
Date of experience: July 05, 2025
Great customer service
Great customer service. The staff is so amazing and greeted me upon arrival and knew me by name.
Date of experience: July 05, 2025
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