Everything I ordered to match my new case has been amazing…when I received my grip clip it was the wrong one at first but CS shipped me the correct one over night and was very attentive and super swee... See more
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So far, my experience with Velvet Caviar has been great! My orders always arrive on time or earlier. All the cases I order work great with my phone, and the magnet sticker is strong and works great wi... See more
I purchased a holographic case and it was stunning! Exactly how it looked on the website. That's smart of them to show it in a video so you can get a true sense of how it shimmers. Unfortunately I... See more
This company repeatedly posts the same CSR job openings for months without any meaningful updates or transparency. It gives the impression of poor hiring practices—either they have unrealistic stan... See more
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Company details
- #21 of 29 best companies in Cell Phone Accessory Store
Written by the company
Don't settle for boring phone cases! Design is our passion, protection is our guarantee. Shop 100+ designer cases in marble, glitter, and camo to floral, wallet, and even fur!
Contact info
New York, NY, 10001, New York, United States
- hello@velvetcaviar.com
- velvetcaviar.com
Replied to 28% of negative reviews
Typically replies within 1 week
Everything I ordered to match my new…
Everything I ordered to match my new case has been amazing…when I received my grip clip it was the wrong one at first but CS shipped me the correct one over night and was very attentive and super sweet! I am now ordering my second and third item now. Can’t say enough about this company and their products
Date of experience: May 21, 2025
This company does everything well
This company does everything well, Velvet Caviar lives up to its claims with cases!
Date of experience: July 04, 2025
Love my two new phone cases
Love my two new phone cases! They are exactly as pictured and great quality. Highly recommend.
Date of experience: May 28, 2025
This is a quality company
This is a quality company. All the products are made really well and designed to not only protect your phone, but make it look great!
Date of experience: June 30, 2025
Love this company!❤️The cases are fun…
Love this company!❤️The cases are fun and colorful! Customer service is awesome!
Date of experience: June 30, 2025
Great Customer Service!
Velvet Caviar has a great customer service team. I’ve purchased from this company for years for all my iPhone and AirPods cases. Their quality is amazing! As well as their ability to keep up with all styles. I literally only use their cases. Anytime I have a problem, they get it fixed without hesitation. I will always use this company because it is hard to find all of those things on one company.
Date of experience: June 30, 2025
Great Quality I love the quality of my Velvet Caviar…
I love the quality of my Velvet Caviar products.
Date of experience: June 09, 2025
amazing quality
amazing quality. personally feel like its so worth it. the quality is so much better than cheap ones from amazon or shein. it just feels fancier
Date of experience: June 10, 2025
I love them!
So far, my experience with Velvet Caviar has been great! My orders always arrive on time or earlier. All the cases I order work great with my phone, and the magnet sticker is strong and works great with any popsocket I own. I think the only problem I have is I wish the galaxy cases were also MagSafe cases like the iPhones, that way I don't have to order a MagSafe sticker. But besides that, I absolutely love Velvet Caviar, and I'll definitely order more cases! 🩷
Date of experience: June 27, 2025
I love the cases
I love the cases and the protection for my phone. I have bought them for my son and great niece. I have also given the website to at least 3 of my friends.
Date of experience: June 26, 2025
Love it blingy !!
Date of experience: June 11, 2025
Love your case designs
Love your case designs, not the same ole drab ones. I have 4 currently, sure I’ll be getting more.
Date of experience: June 23, 2025
Fast shipping and great quality…
Fast shipping and great quality products.
Date of experience: June 24, 2025
The cases are so cute and so…
The cases are so cute and so protective. My toddler has dropped my phone countless times and you'd literally never know. I have 7 different cases and I wouldn't choose to get them anywhere else. I just really love how cute they are. I will always recommend this store. If you're on the fence, I say go for it!
Date of experience: August 12, 2024
I love everything about velvet caviar
I love everything about velvet caviar
Date of experience: June 03, 2025
I ordered two cases the pink glitter…
I ordered two cases, the pink glitter case and the blush camo case with the matching heart ring. I love both!! They arrived quickly & the quality is perfect. I'm trying to find the matching heart ring that goes with it but you all are out of stock & I'm on the wait list.
Date of experience: June 15, 2025
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