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Rated 5 out of 5 stars

I recently started using Vee VPN as my go-to Chrome extension, and I couldn't be happier with my experience! From the moment I installed it, I was impressed by its user-friendly interface an... See more

Rated 5 out of 5 stars

It helped me get into sites like Medium, Tenor GIF, and many others that are not accessible in my country almost 100% of the time. I always use it and it never failed me. Of course, there's only so mu... See more

Rated 5 out of 5 stars

Works great & actually is free if you don't want to or can't afford to pay for subscription. I have used others that claimed they were free but were only free for a short time. Thank you for the wonde... See more

Rated 5 out of 5 stars

Great VPN but you should disable when not using, as it can and does have an effect on your browsing. It actually affected my broadband speed.


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  1. VPN Service
  2. Software Company
  3. Software Vendor

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Maintain your privacy online with Free VPN Service from Veepn


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4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Exceptional Privacy and Speed with Vee VPN


I recently started using Vee VPN as my go-to Chrome extension, and I couldn't be happier with my experience! From the moment I installed it, I was impressed by its user-friendly interface and seamless integration with my browser.

One of the standout features of Vee VPN is its impressive speed. I can stream my favorite shows and browse the web without any noticeable lag, which is a huge plus for me. The connection is stable, and I appreciate the variety of server locations available, allowing me to access content from different regions effortlessly.

Privacy is a top concern for me, and Vee VPN delivers on that front. I feel secure knowing that my online activities are encrypted and my data is protected from prying eyes. The no-logs policy gives me peace of mind, knowing that my information is not being tracked or stored.

Customer support has also been fantastic. I had a couple of questions during the setup process, and the support team was quick to respond and very helpful.

Overall, I highly recommend Vee VPN to anyone looking for a reliable and efficient VPN solution. It has exceeded my expectations, and I feel much safer browsing the internet now. Five stars all the way!

Date of experience: July 06, 2025

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Rated 1 out of 5 stars

Shady, buggy and full of Crapware

I have been a subscriber since 4 years and bought a lifetime subscription when I did. I don't meticulously use it but when I do, it's always filled with problems and bugs.

It was only VPN app back then. Clean interface. But now, it's bombarded with AskGPT, a Chat GPT knockoff, Antivirus, Breach alert, GPS spoofing tools and truckload of crap.
The subscription page says I don't have subscription despite having lifetime subscription after they added this crapware. Also, every time I open, the app forces to update and once updated, the application is stuck and you need to clear cache, data to login again.
The application is very shady in general and the practices doesn't seem privacy focussed.

Date of experience: June 15, 2025

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Reply from VeePN

Hi!

Thank you for your review. I am sorry to hear you are not satisfied with the product. From the description, it looks like you have subscribed to a package that includes additional products. Regarding the information displayed in the account and the technical issues, could you please contact us at support@veepn.com and include "Trustpilot Review" in the subject? We'd be glad to assist you.

Best regards, Denise, VeePN Support

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Rated 1 out of 5 stars

Doesn't Work - Scam

The free Veepn site is great and I use it a lot for websites in the United Kingdom. As a result, I decided to upgrade to the Premium plan so I could use an Irish website. The Premium version does not work. I contacted them the day I purchased the subscription and heard nothing, then contacted them again two weeks later. They said they can't offer me a refund and their excuse is that the website has advanced VPN detectors. Despite this, they still won’t give me a refund. Feels like the free version is just a ploy to get you to pay for a fake VPN subscription.

Date of experience: June 23, 2025

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Reply from VeePN

Hi Róisín!

I’m sorry to hear that you feel this way. Please know that we do not engage in any deceptive practices. As soon as an issue arises, our team works diligently to provide assistance within the first few hours of the request. We also ensure full transparency by sharing all relevant details when a refund is requested, and our decision is always based on our Terms of Service.

We are constantly striving to improve the quality of our service, and your feedback is incredibly valuable to us. If you have any further concerns, please don’t hesitate to reach out via email at support@veepn.com and include "Review" in the subject.

Best regards, Lucas, VeePN Support.

Rated 1 out of 5 stars

Be carefull they start billing u a…

Be carefull they start billing u a subscription without your approval. And very hard to stop it.

Date of experience: June 11, 2025

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Reply from VeePN

Hi!

We’re truly sorry for any confusion and frustration. VeePN subscriptions are set to auto-renew as noted during sign-up. If you experienced unauthorized billing or had trouble canceling, please contact our team at support@veepn.com, including "Review" in the subject line—we’d be happy to look into this and assist you.

Best regards,
Amy VeePN Support

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Rated 1 out of 5 stars

Horrible

Goodness, what an inadequate service. Customer support can't read properly written emails with all the details and just sends standard "how to", thus wasting your time. They are of no use if their service does not work. They have a "money back guarantee" but beware! They are so reluctant to part with your money, it is beyond shame. They will drag and drag and drag their feet, and you will have to basically shake your money out of them. I had to escalate to Paypal. TO AVOID!! Never ever again would I deal with them.

Date of experience: June 04, 2025

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Reply from VeePN

Hi

We regret the inconvenience you've faced and understand your frustration. Our goal is to provide a smooth and reliable experience, including timely support and transparent refund handling. We're continuously working to improve and appreciate your feedback. Please reach out to us again at support@veepn.com, including "Review" in the subject line—we’d be happy to look into this and assist you.

Best regards,
Amy VeePN Support


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Rated 1 out of 5 stars

Scammers!

It’s a reason why trustpilot is giving you a warning at the top of the page. I’m sure they are soliciting their reviews. I have been trying to get this VPN to work with Kodi for days. The customer service reps are dense and didn’t even respond to what I said. They just read their stupid little script, which may or may not have something to do with why you emailed them. After telling them over and over to go back and read my email, someone claimed they were going to look into my issue. Two days later I sent a message saying to cancel my subscription since I can’t use the VPN. All of a sudden they are answering my questions. Supposedly there’s a streaming tab that you can use to stream services, but they also mentioned I wasn’t entitled to a refund even though they have a 30 day guarantee and it hasn’t even been a week. At this point, I don’t want to use your services. The reps are a bunch of idiots and they are clearly scammers. After I found the streaming tab, none of the US streaming locations would connect. It would just say connecting, but never actually connect. You expect me to pay for this? You are out of your rabid mind. The only VPN under the streaming tab that works is Test Location. I've tried Amazon Prime, Hulu and United States streaming location and none of them allows me to connect!! You can't even whitelist Amazon Prime so even if when connected to the Test Location you can't use it with Prime!

Date of experience: May 25, 2025

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Reply from VeePN

Hi Mimi,

Thank you for sharing your detailed experience. We’re sorry to hear about your concerns regarding customer support and connection issues with the VPN extension. We take such matters seriously and would like to investigate them further to provide a resolution. Please email us at support@veepn.com and mention 'Review' so we can look into this promptly and assist you.

Sincerely, Nikolas
Customer Support Team

Rated 1 out of 5 stars

cancelled the trial by email( because…

cancelled the trial by email( because there is no other option) but VeePN started the 12 month subscription anyways.
BE CAREFULL. DONT USE THIS COMPANY.DONT START A TRIAL. THEY WILL MAKE U PAY FOR A YEAR!!

Date of experience: May 12, 2025

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Reply from VeePN

Hi Giorgio,

Thank you for bringing this to our attention. We’re sorry to hear about your experience with the subscription trial. Please contact us at support@veepn.com and mention 'Review' so we can investigate this matter and resolve it for you.

Sincerely, Nikolas
Customer Support Team

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Rated 1 out of 5 stars

lifetime purchase gone

Does not honor lifetime purchase, stay clear.

Date of experience: May 11, 2025

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Reply from VeePN

Hi,

We want to point out that we never deactivate lifetime purchases under any circumstances. It seems you might be having trouble accessing your account, which is why we invite you to contact us at support@veepn.com and mention "Review" in the subject so we can investigate the issue and help you restore access.

Sincerely, Nikolas
Customer Support Team

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