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Varo Bank Reviews 3,537

TrustScore 4 out of 5

4.0

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Review summary

Reviewers had a great experience with this company. People appreciate the user-friendly design and smooth transitions of the app. Consumers highlight the benefits of early direct deposits, fee-free transactions, and opportunities to build credit. Many reviewers value the convenience of transferring funds between banks without charges and the possibility of earning interest on savings accounts. Consumers find the service efficient and appreciate the availability of payday loans with low fees. Some users mention the responsiveness and helpfulness of customer service, particularly when resolving issues. However, opinions on customer service, the app, and payment processes are mixed, with a lack of consensus among reviewers.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars
Invited

Absolutely love Varo had my identity stolen on a federal level through Social Security, and I didn’t know what to do. I didn’t grow up with electronics and being afraid to set something up on my phone... See more

Rated 5 out of 5 stars
Invited

The service here is always professional and respectful. They treat you like a person, not just an account. Anytime I’ve had a question or needed help, it was handled quickly and without the usual back... See more

Rated 5 out of 5 stars
Invited

I love it that I get my check early, but the customer service people are great too and work fast to resolve issues better than walking banks. Plus you have to get you the Believe Card it really does h... See more

Rated 2 out of 5 stars
Invited

I have only received one email from you all regarding my upcoming expected deposits that happened in May for June. I looked for a June that would cover July however I found nothing just the one. Cons... See more

Company replied


Company details

  1. #25 of 28 best companies in Bank
  2. #95 of 112 best companies in Financial Institution

About Varo Bank

Written by the company

Varo Logo

Take control of your money.

Join a bank that sets you up for a better financial future. From getting your paycheck 2 days early to no-fee banking to cash advances when you need them, peace of money starts here.

FDIC Logo

FDIC insured – backed by the full faith
and credit of the U.S. government.

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Varo Product Page

Free Banking

No monthly fees, 40,000 fee-free ATMs, and cash deposits for $0 at over 7,000 CVS nationwide.1  

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* Loans and optional services have fees

Varo Product Page

Early Direct Deposit

Get paid up to 2 days early when you set up your direct deposit with Varo.2  

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Varo Advance

One of the highest cash advance amounts around. Once qualified, borrow up to $250 instantly and $500 over time.3  

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High APY Savings

Save more with our super high Annual Percentage Yield. Earn 5.00% on your first $5,000.4  

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Varo Believe Credit Builder

No interest, no fees, no credit history required. Just an easy way to build your credit.5  

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Varo Product Page

Varo Line of Credit

The best way to access cash when you need it. Borrow between $600-$2,000. Eligibility required.6  

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Varo Product Page

Varo to Anyone

Send money to anyone, no matter where they bank. It’s fast, free, and secure.

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1 Fees apply to out-of-network withdrawals & cash deposits, Varo Advance, and Varo Line of Credit. A full list of Varo fees can be found here.

2 We give you access to your direct deposits from employer and government payers on the day we receive them, which is typically up to 2 days earlier than your scheduled pay date.

3 Based on April 2024 internal Varo research among single standalone loans with repayments of 30 days or less, no subscription fees or early wage payment requirements. Varo Advance(VA) is a small dollar line of credit. Initial limits range from $20-$250, work your way up to $500 over time. Fees range from $1.60 - $40 based on loan amount. Current limit can be viewed in the Varo App. Only one outstanding advance at a time, must be repaid in full prior to requesting a new advance. Varo Bank Account, with minimum Qualifying Direct Deposit (QDD) of $800 in current or previous calendar month required. Limits and eligibility evaluated daily and may change at any time. Qualifying direct deposits are electronic deposits of your paycheck, pension or government benefits (such as Social Security or unemployment) from your employer or government agency to the extent that can be identified. Tax refunds and government stimulus payments, Person-to-Person payments (such as Venmo or Varo to Anyone), and funds deposited using a Varo routing number are not considered a direct deposit. Add'l qualifications apply.

4 Annual Percentage Yield (APY) is accurate as of December 11, 2024. Start earning 2.50% APY, then qualify to earn 5.00% APY on your balance up to $5,000.00 next month by 1) Receiving direct deposit(s) totaling $1,000 or more; and 2) End the month with a positive balance in all your Varo Accounts. Qualifying direct deposits are electronic deposits of your paycheck, pension or government benefits (such as Social Security or unemployment) from your employer or government agency to the extent that can be identified. Tax refunds and government stimulus payments, Person-to-Person payments (such asVenmo or Varo to Anyone), and funds deposited using a Varo routing number are not considered a direct deposit.

5 Varo Believe is a secured credit card designed to help you build credit; however, a variety of factors impact your credit and not all factors are equally weighted. You must add money before using, money added sets the spending limit. Funds spent are held in your Varo Believe Secured Account to pay off any balance in full monthly, when due. Quals apply.

6 The Varo Line of Credit (VLOC) is a short term loan with credit limits ranging from $600 - $2000. A flat fee of $60 to $400 is assessed with each advance based on the amount. Once qualified your credit limit may fluctuate based on a variety of factors. You may only take one VLOC advance out at a time. Eligibility and/or credit limit information is available in the Varo App. Quals apply.


Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

5-star
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1-star

Replied to 95% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Invited

The service here is always professional…

The service here is always professional and respectful. They treat you like a person, not just an account. Anytime I’ve had a question or needed help, it was handled quickly and without the usual back-and-forth. The app works well, deposits are fast, and everything just runs smoothly. That’s what I expect from a bank—and they deliver.

Date of experience: January 01, 2025

Rated 5 out of 5 stars
Invited

I love it that I get my check early

I love it that I get my check early, but the customer service people are great too and work fast to resolve issues better than walking banks. Plus you have to get you the Believe Card it really does help you build up your credit

Date of experience: July 04, 2025

Rated 5 out of 5 stars
Invited

Absolutely love Varo after federal identity theft through green dot

Absolutely love Varo had my identity stolen on a federal level through Social Security, and I didn’t know what to do. I didn’t grow up with electronics and being afraid to set something up on my phone was scary. Varo was quick easy very understandable, for somebody who is electronic nightmare when it comes to set anything up electronically I love the perks. Build my credit and absolutely give it 10+ out of a 10 for Varo. I would recommend them anytime.

Date of experience: July 03, 2025

Rated 5 out of 5 stars
Invited

Great

Great! I like the Varo Advance feature. I also like that I can connect the account to PayPal.

Date of experience: July 03, 2025

Rated 5 out of 5 stars
Invited

Just have always been great since the…

Just have always been great since the day I started no problems or anything thanks.

Date of experience: July 02, 2025

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Reply from Varo Bank

This is the kind of feedback that makes our day, Brandon! Thank you for taking time out of your day to write a review and for being part of our community!

Rated 5 out of 5 stars
Invited

I enjoy it all

I enjoy it all

Date of experience: July 02, 2025

Varo Bank logo

Reply from Varo Bank

We’re happy YOU are happy, Tanja! Thank you for your thoughtful feedback.

Rated 1 out of 5 stars
Invited

Get live customer service support that…

Get live customer service support that can assist on ANY Issue instead of handing of to someone else

Date of experience: June 30, 2025

Varo Bank logo

Reply from Varo Bank

We appreciate your feedback about our servicing team, Charles. In the Varo app, we do offer 24/7 servicing from both a chatbot and live representatives. The chatbot can assist with general inquiries, and can even complete some account actions for you. If your inquiry requires individual review, you will be connected to a live representative for further assistance. If you need more assistance, we would love the opportunity to help you. Connect with us in the app by going to My Varo > Help & Support > Contact us > Chat with us.

Rated 2 out of 5 stars

Used to be in love, but now just falling apart

Well, everything was going perfectly fine until I tried to deposit a mobile check, which was immediately rejected for whatever reason and then disabled my ability to even deposit one. So now I’ve spent all this time with Borough and I just really need to be able to do the mobile deposits on my checks and I can’t and now I have no way to deposit my checks

I’ve also been trying to unlock the personal loans or installment loans and nothing I do ever seems to get those even going not to mention customer support is just a bot that repeats what you say back to you and doesn’t listen to you at all. I love when I started, but now it’s trashed to me because I can’t do a mobile deposit

Date of experience: June 30, 2025

Varo Bank logo

Reply from Varo Bank

Thank you for reaching out, Joseph. We appreciate your review and we assure you that this is not an experience we want our customers to have. We want to better understand the issues you’ve been facing and provide some ways forward where we can. Though we can’t directly assist here, our 24/7 live chat support is available in the Varo app— just select My Varo > Help and support > Contact us > Chat with us and our chatbot will guide you through your issue and get you connected to a live agent if needed. Please include your previous customer service interaction so we can look into your experience. We’re dedicated to getting this resolved for you.

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