Banner for Van Tilburg

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

Review summary

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's products, highlighting their excellent quality and accurate descriptions. Consumers are also pleased with the ordering process, finding the website easy to navigate. People appreciate the delivery service, noting its speed and efficiency. Many reviewers specifically mention receiving their orders promptly and in excellent condition. The overall consensus is that the company provides a positive and reliable service, making it a recommended choice for online shopping.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars
Verified

processing and delivery to Italy is just super fast...thank you very much...definitely recommend

Rated 5 out of 5 stars
Verified

Shipping the same day and receive my packge well packed happy with purchase


Company details

  1. #1 of 4 best companies in Haute Couture Fashion House
  2. #1 of 22 best companies in Children's Clothing Store
  3. #1 of 18 best companies in Lingerie Store
  4. #3 of 80 best companies in Men's Clothing Store
  5. #16 of 77 best companies in Sporting Goods Store
  6. #2 of 127 best companies in Women's Clothing Store

Written by the company

Van Tilburg, vakmanschap sinds 1880 De drie vestigingen in Brabant: Van Tilburg - Nistelrode, Ravenstein en Schijndel - houden de familietraditie vol trots in ere en staan garant voor kwaliteit, vakmanschap, service én een grenzeloze passie voor mode. Jassen, tassen, schoenen, lingerie, sport: bij Van Tilburg vindt u het allemaal onder één dak.


Contact info


4.8

Excellent

TrustScore 5 out of 5

38K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 48 hours


Rated 4 out of 5 stars

Quality is good!

The quality of the product is good, had problems with the estimations of the delivery but the package arrived safely without any damage. Will order again soon!

Date of experience: July 04, 2025

Rated 3 out of 5 stars

Overall

Overall, the men's clothing store has decent options but felt a bit underwhelming. The quality is okay, but I expected more variety. Prices are reasonable, which is a plus.

Date of experience: March 03, 2025

Van Tilburg  logo

Reply from Van Tilburg

Dear Jeremy,

Thank you very much for visiting our shop and sharing your feedback. We appreciate you taking the time to share your experience with us.

Great to hear that you perceived our prices as reasonable and that you are satisfied with the quality of our clothes. At the same time, we take your comments on the variety of our range seriously. We strive to renew and improve our collection regularly, and your feedback certainly helps us to do so.

We hope to welcome you again in the future, and surprise you positively with a more extensive selection.

Van Tilburg Mode
Nistelrode

Rated 5 out of 5 stars
Verified

Perfect Organisation

This is, how service works! I ordered on Sunday and get may clothes on Tuesday in southern Germany. Thank you very much!

Date of experience: June 02, 2025

Rated 1 out of 5 stars

Very bad experience

I have been to your store a few times, and I have the same experience every time. I don't feel welcomed. No one approached me to greet or say hello. I was holding a pair of boots for a good 10 minutes, and employees were walking around, totally ignoring me as if I were invisible. Very negative experience. Feels to me like only the natives are welcomed. I don't recommend this Shop.

Date of experience: December 14, 2024

Van Tilburg  logo

Reply from Van Tilburg

Hello Bita,

Thank you for sharing your experience. We're sorry to hear that your visits haven't met your expectations. Our goal is for everyone to feel welcome here, regardless of background or appearance. Feedback like this is valuable and helps us improve. If you would like to provide us with more information about your visit, please give us the details so we can discuss this with our management.

If you're willing to give us another chance, we’d love to welcome you again in our store and we will give you a better experience. If there's anything specific you feel is missing or expected, please don’t hesitate to ask for help. So we can create a more positive experience for you next time!

Kinds regards,

Van Tilburg Mode & Sport (online)

Rated 3 out of 5 stars
Verified

Jammer van de 4,95 retourkosten

Jammer van de 4,95 retourkosten

Date of experience: June 05, 2024

Van Tilburg  logo

Reply from Van Tilburg

Beste Rita,

Hartelijk dank voor het plaatsen van een review. We begrijpen u opmerking, maar we willen u hier graag een toelichting op geven.

In de modebranche worden gigantisch veel artikelen teruggestuurd: het retourpercentage loopt op tot 50% of zelfs hoger. Dat heeft vanzelfsprekend een grote impact op het milieu. Door retourkosten in rekening te brengen, hopen we dat je bewust(er) koopt en dragen we ons steentje bij aan een duurzame wereld.

Hopelijk heeft u begrip voor onze gedachte achter de retourkosten.

Mocht u nog verdere vragen of opmerkingen hebben, aarzel dan niet om contact met ons op te nemen. We staan altijd klaar om u van dienst te zijn.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look