UtahSkis Reviews 2,312

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars
Verified

I live in Colorado and we don’t have the ski shops here that are in Utah like Utah skis. I shop online with this business because of the ease of completing a secure transaction, their inventory and... See more

Company replied

Rated 5 out of 5 stars
Verified

Easy transaction and a good price on my jacket. I’d say one thing for improvement is the processing time to get an order shipped. 3-5 business days for processing seems a bit lengthy in an age when Am... See more

Rated 5 out of 5 stars
Verified

Was looking for my new Salomon Dancehaul. They had it 30$ under evo pricing and used a Honey discount code to bring it even cheaper down to 315 instead of 350. Saved me tons of money and it’s already... See more

Rated 4 out of 5 stars
Verified

Overall solid experience The original boots I had ordered (via online) were out of stock, though when I purchased them the site updated to say they were sold out. The Support team emailed me a few... See more

Company replied


Company details

  1. #3 of 3 best companies in Ski Shop

Information provided by various external sources

UtahSkis is the leading online retail shop of Outdoor Sporting Equipments specialized in Ski & Snowboard related products. We serve the best Gear Collection with aim to cater all needs of Skiing and Snowboarding goods.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 44% of negative reviews

Typically replies within 2 weeks


Rated 5 out of 5 stars
Verified

Awesome experience!

Awesome experience! Great prices, fast shipping! I'll be buying more equipment from you guys!!!

Date of experience: June 17, 2025

UtahSkis logo

Reply from UtahSkis

We love hearing you've had a good experience shopping with us and hope we're always your go-to shop for gear. Shred some snow for us this next season!

Best,
Customer Service

Rated 5 out of 5 stars
Verified

Good deal, easy to order. quick delivery.

Best price I could find. Great info/specs easy to order right color and size. Quick delivery. Couldn’t ask for more. (Unless the item was free 🤣)

Date of experience: June 17, 2025

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Reply from UtahSkis

So glad we checked all the boxes for you! Thanks for your kind words and appreciate you shopping with us.

Kind Regards,
Hannah W.
Customer Service Manager

Rated 5 out of 5 stars
Verified

Good deal.

Fast shipping, quality product with reasonable price as always.

Date of experience: June 12, 2025

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Reply from UtahSkis

We appreciate your continued support and hope we always have the gear you're looking for at the right prices. Enjoy the shredding this next season!

Kind Regards,
Hannah W.
Customer Service Manager

Rated 5 out of 5 stars
Verified

Fast shipping

Fast shipping, good discounts. Solid Product.

Date of experience: June 10, 2025

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Reply from UtahSkis

Thanks for taking time to leave us a review, I'm glad to hear your experience was good and hope to have you shop with us again soon! Feel free to reach out to our team if there's any other products you're on the hunt for.

Warm Regards,
Hannah W.
Customer Service Manager

Rated 5 out of 5 stars
Verified

Great experience

Great experience! Love the bindings. Fast shipping too! Highly recommended!

Date of experience: June 06, 2025

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Reply from UtahSkis

Thank you for the review, we're so thrilled that you love the bindings and are glad to know your order arrived quickly! Enjoy the ride on your new gear!

Kind Regards,
Customer Service

Rated 5 out of 5 stars
Verified

Scott Sea Ski Poles

I live in Colorado and we don’t have the ski shops here that are in Utah like Utah skis. I shop online with this business because of the ease of completing a secure transaction, their inventory and expedited shipping, regardless of the price of an item.

It’s almost a given that they have what I want and it shows up online.

Date of experience: June 10, 2025

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Reply from UtahSkis

We're thrilled to be your go-to for gear over other shops. Thanks for your continued support, we hope we've got the next product you're looking for!

Kind Regards,
Hannah W.
Customer Service Manager

Rated 5 out of 5 stars
Verified

Great experience

Good communication. Timely delivery. Skis were in excellent condition upon arrival.

Date of experience: June 05, 2025

UtahSkis logo

Reply from UtahSkis

Glad to hear the skis showed up quickly and in top shape—exactly how we hoped it would go. Hope the skis treat you well out on the slopes!

Kind Regards,
Customer Service

Rated 4 out of 5 stars
Verified

Overall solid experience

Overall solid experience
The original boots I had ordered (via online) were out of stock, though when I purchased them the site updated to say they were sold out. The Support team emailed me a few days later to let me know they would not be able to fulfill the order, but offered to see if I was interested in any other boots. Once they confirmed they had my size in the second choice, they were shipped timely.

The team at UtahSkis was very responsive and polite. The boots I received fit like a glove for your feet !

Date of experience: June 04, 2025

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Reply from UtahSkis

Thanks for your kind words! I know it was disappointing the first boots couldn't be fulfilled, but I'm glad I still had something else that worked out for you. Sounds like you'll have a great season with these ones!

Warm Regards,
Hannah W.
Customer Service Manager

Rated 5 out of 5 stars
Verified

Easily navigated website

Easily navigated website, great inventory- thank you! And prompt delivery!

Date of experience: June 02, 2025

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Reply from UtahSkis

Thanks so much! We're glad you found the site easy to use and were happy with our selection of gear. Hope to have you shop with us again soon!

Kind Regards,
Hannah W.
Customer Service Manager

Rated 5 out of 5 stars
Verified

The buying experience was easy

The buying experience was easy, and the order was accurate and timely.

Date of experience: June 04, 2025

UtahSkis logo

Reply from UtahSkis

Awesome to hear—glad everything went smoothly. Thanks for choosing to shop with us!

Best,
Customer Service

Rated 5 out of 5 stars
Verified

Best price online and quick service

Best price online and quick service. My board shipped out the same day and got it 2 days later. Very quick.

Date of experience: May 27, 2025

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Reply from UtahSkis

Stoked that you scored the best deal and got your board fast! Hope you get some great turns on it this next season.

Best,
Customer Service

Rated 1 out of 5 stars
Verified

Horrible experience - avoid UtahSkis at all cost!

I’d give 0 stars if I could. This was honestly one of the worst customer service experiences I’ve ever had. I ordered a pricey pair of ski boots that I never received. When I reached out for help, they basically shrugged and said, “Tracking shows delivered.” No help, no solution — just complete denial of responsibility.

To make things worse, the so called customer service manager, Hannah W, was rude and condescending. Talking to her felt like being talked down to — not like someone trying to help.

Also, let’s be real — a lot of the glowing reviews on this site seem totally fake. They don’t line up with the way this company actually treats people.

Do yourself a favor and shop somewhere else. Not worth the risk or the headache.

Date of experience: May 25, 2025

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Reply from UtahSkis

Thank you for taking the time to share your experience, we were of course very sorry to hear that your package was stolen post delivery and completely understand the frustrations it caused - this is not the outcome we would want for any of our customers. That said, we do want to be transparent that our policy does not cover lost or stolen packages once they’re marked as delivered by the carrier. We know this can be disappointing, but it’s a policy we’ve put in place based on what we’re able to support on our end. However, our team has reached out to you via email and we hope you find the provided resolution acceptable in these circumstances. If you have any further questions or concerns, please reach out to our team at (855) 289-7547 or ProStaff@UtahSkis.com.

Kind Regards,
Customer Service

Rated 5 out of 5 stars
Verified

Will be back for more!

Great price on last seasons Armada ARV 106 in 180cm and exceptionally quick shipping!

Date of experience: May 30, 2025

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Reply from UtahSkis

So happy to hear your skis arrived quickly, looks like you snagged our last pair at our best price! We hope you make some great memories on them this season. Let us know if there's any other gear you're on the hunt for.

Kind Regards,
Hannah W.
Customer Service Manager

Rated 5 out of 5 stars
Verified

Utah ski has the product I wanted at a…

Utah ski has the product I wanted at a good price …. Their service was excellent … fast and efficient! Love the jacket!! Thanks!

Date of experience: May 19, 2025

UtahSkis logo

Reply from UtahSkis

So glad to hear we got you the jacket you were looking for and hope it lasts you many seasons to come! Please feel free to reach out to our team if there's any other gear you're on the hunt for.

Warm Regards,
Hannah W.
Customer Service Manager

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