I called today after never using this company before and the advisor Julie Tate was absolutely brilliant.she went through everything with me and made sure I understood.very professional and lovely lad... See more
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Just got off the phone with Kathleen. Lovely polite clear and professional. Answered all my questions. She organised a new e energy supplier. So over to the new supplier to play their part and continu... See more
I was contacted by a gentleman called Dawite Zenebe (albeit he calls himself Dave) from Uswitch......the service I received from him was outstanding and saved me alot of money in changing my energy su... See more
I wasn't sure about a few things regarding switching energy suppliers until I spoke online with Karl. He was really helpful and answered all my questions with ease. Karl even offered his time to stay... See more
Simply scam.
Simply scam.
Prices will go up after a month or two every time.
And don't tell me you act as a display platform bla bla bla, you know very well what's going on.
Date of experience: June 07, 2023
Great customer service
Lorraine was very helpful and explained everything clearly. Great customer service. Will use again.
Date of experience: November 07, 2022
straightforward, clear and simple
spoken to Lauren who gave me the information i needed, really quick and easy. straightforward
Date of experience: November 03, 2022
Excellent energy support
Spoke to Lorraine today to get advice on energy tarrifs when moving home. She was extremely helpful and gave us support that we didn’t realise that was available.
Date of experience: October 10, 2022
Helpful adviser
I contacted USwitch as I was having problems contacting my current energy company following an email saying they were changing my direct debit payments. Although the young man, Justin, was unable to offer a ‘switch’ due to the current situation, he was extremely helpful with his advice on how I could contact them successfully.
Date of experience: September 29, 2022
i called uswitch and got good…
i called uswitch and got good information regarding my energy and power utilities. venkata estansetty is person helped to get more detailed support.
Date of experience: August 09, 2022
I would like to thank Jackie for all…
I would like to thank Jackie for all the help she give me in switching my power and gas.
She was most pleasant yet a real professional.
Date of experience: August 04, 2021
Be wary of honey trap deals
I recently accepted to change energy supplier after Uswitch informed me via email of a cheaper energy deal with Green energy. Disappointingly the tariff was then almost doubled within a few months by the new supplier, this meant this supposed 'great deal' was actually more expensive than the tariff I was on with my previous supplier. I switched back immediately to my old supplier but have now been told I am in debt to the tune of £400 with Green, and it needs to be paid immediately. Warning! If you switch with Uswitch, the deal you are offered could be a 'honey trap', you could end up worse off in the long run.
Date of experience: May 04, 2021
Positive Experience
Amy was very professional and had a calm reassuring voice. She was able to confirm that I would be saving nearly £200 per year and how this was worked out
Date of experience: March 31, 2021
I can not praise Emma enough for her…
I can not praise Emma enough for her superb customer service. She explained everything in terms, as an elderly person, I could understand. Very professional and extremely helpful.
Date of experience: March 02, 2021
Called uswitch and spoke to Richard…
Called uswitch and spoke to Richard (who is an aspiring actor). He was friendly, helpful and clear. What I most enjoyed was his good humour, which was saying something as he had a late shift. I managed to save money and have a positive experience. Will always use them and I would suggest you try them too.
Date of experience: February 17, 2021
Spoke to a lovely lady called Paula…
Spoke to a lovely lady called Paula today, she was so helpful after the dreadful service I received from scottish power,she switched me so easily, after a stressful few weeks with scottish power I now feel I can relax. Thank you Paula and USWITCH.
Date of experience: February 16, 2021
Absolutely brilliant company to switch…
Absolutely brilliant company to switch with helped me to many ways to explain and got best tariff that suited me
Date of experience: February 03, 2021
I’ve just saved money on switching to…
I’ve just saved money on switching to another provider! Thanks Julie - it’s been the highlight of my day saving money 💰 and having a giggle 🤭! Best wishes - you’re a 🌟
Date of experience: January 25, 2021
Rang today spoke to Julie Mitchell
Rang today spoke to Julie Mitchell, WHAT A STAR!, talked me through everything switching gas /electric, nothing was to much trouble!, saved me £20 a month at least, with same provider (Scottish Power Yr bad!!), definitely would use this site again!, give the lady a pay rise!
Date of experience: January 15, 2021
Julie Tate a star of all stars I wanted…
Julie Tate a star of all stars I wanted to stay with my present supplier who is Scottish Power & when I spoke to then yesterday about changing my tariff I explained that I had heard that they were doing a good deal but it had to be through a comparison site they gave me all the details so I’m a very happy lady as not only having spoken to Junaid from S P who was ultra helpful 👏👏👏 I then spoke to the lovely Julie 👏👏👏 well done keep up the amazing job that you are doing explaining things so clearly & you also have a great sense of humour 😘
Date of experience: December 04, 2020
Uswitch Call
Spoke to Alex today who was extremely helpful and efficient. Much better than using the website as I could discuss my concerns before deciding on the switch. At the end of the discussion we got it all done and dusted in a few minutes.
Great service.
Date of experience: November 23, 2020
Great service
Today I spoke with to Phil. He made everything so easy giving clear information in a friendly way. I recommend using Uswich to anyone wanting to change their energy supplier.
Date of experience: November 21, 2020
Easy way for best deals !
I used Uswitch last year to get best deals from energy suppliers and glad I kept the telephone number , i have saved again this year by phoning Uswitch for best deals , it's so easy they do it all for you and with such a friendly manner.... they are also going to let me know when my new tariff comes to an end so I can again save money on my fuel Bill's....
Date of experience: November 19, 2020
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