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Usedridezone Reviews 3

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TrustScore 3.5 out of 5

3.7

Warehouse
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Company details

  1. Warehouse
  2. Bike Accessories Store
  3. Motorcycle Shop
  4. Used Auto Parts Store
  5. Used Bicycle Shop
  6. Used Motorcycle Dealer

Written by the company

Used Ride Zone is a U.S.-based online store that specializes in selling high-quality used electric vehicles, including e-bikes, e-scooters, and electric skateboards. Founded in 2021 as a small garage-based operation, we’ve grown steadily over the years thanks to satisfied customers and word-of-mouth support. In January 2025, we opened our official warehouse in Springfield, Illinois, to better serve our growing customer base across the country. Our mission is to make electric rides affordable and accessible to everyone without compromising on quality or trust. We carefully inspect and grade all our products into three clear condition tiers: Fair, Good, and Excellent. To help customers shop with confidence, we also offer live video previews of the actual product before purchase—so you know exactly what you’re getting. At Used Ride Zone, we believe in transparency, fair pricing, and responsive customer support. We offer flexible payment options, local pickup, and nationwide shipping. Whether you’re new to electric rides or looking to upgrade your current one, we’re here to help you find the right vehicle at the right price. Our goal is to give more people the freedom to ride electric with peace of mind and no surprises.

Contact info

3.7

Average

TrustScore 3.5 out of 5

3 reviews

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How this company uses Trustpilot
Rated 3 out of 5 stars

I recently purchased a used electric…


I recently purchased a used electric bike from UsedRideZone.com. Overall, the experience was decent, but there were a few hiccups that kept it from being great. The website is user-friendly, and I appreciated the detailed listings and the video preview of the bike—those really helped.

However, communication could’ve been a bit faster. I had a couple of questions before ordering and had to wait longer than expected for replies. Also, while the bike was in good shape overall, there were a few minor scuffs that weren’t clearly shown or mentioned in the listing. Nothing major, but still worth noting.

That said, the bike rides well and arrived within the timeframe promised. I think there's a lot of potential here, and with a few improvements in communication and listing accuracy, the experience could be top-notch.

Date of experience: May 01, 2025

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Reply from Usedridezone

Thanks for your honest review! We're glad you liked the site and the bike overall. Sorry about the delay in communication and the missed scuff details — we’re working to improve both. We appreciate your feedback and hope to serve you even better next time!

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Rated 5 out of 5 stars
Verified

Bought My First Used E-Bike Here — No Regrets!

I don’t usually leave reviews, but I felt like I had to this time.

I’d been looking for a used electric bike for a while, and honestly, I was nervous about buying one online. There are so many sketchy websites out there, and I almost gave up—until I came across UsedRideZone.com.

From the start, things felt different. The site was easy to navigate, and the listings were clear, with honest details about the condition of each bike. What really helped was that they offered a live video of the actual bike before I finalized the purchase. That gave me a lot of confidence.

The team was super responsive and didn’t pressure me at all. They answered my questions, explained the difference between “Fair,” “Good,” and “Excellent” condition bikes, and even helped me pick something that fit my budget.

When the bike arrived, it looked just like what I saw on the video. It runs great, and I saved a lot compared to buying new.

If you're on the fence like I was, I’d say go for it. UsedRideZone treated me right, and I’m really happy with my purchase.

Date of experience: June 02, 2025

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Reply from Usedridezone

Hi Roy,

Thank you so much for taking the time to share your experience—and for your kind 5-star review! We know buying a used e-bike online can feel like a leap of faith, so we're really glad to hear that our video previews, transparent listings, and support helped you feel confident throughout the process.

It means a lot to us that you noticed the difference, and we’re thrilled to hear the bike arrived just as expected and is running great. If you ever need anything down the road—or want to explore another ride—we’re always here to help.

Enjoy the ride and thanks again for trusting UsedRideZone!

Best regards,

Rated 5 out of 5 stars
Verified

Smooth Purchase & Fast Delivery

I was honestly surprised by how easy the process was. I picked out a used e-bike in "Good" condition, and it looked even better than expected. The live video before buying gave me confidence, and shipping was fast. I’ll definitely be back for another ride!

Date of experience: March 28, 2025

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Reply from Usedridezone

Thank you so much for your kind words! We're thrilled to hear the e-bike exceeded your expectations and that the live video helped you feel confident in your purchase. Fast, smooth, and reliable service is what we aim for. We’ll be ready when you’re ready for your next ride! 🚲🔥

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