Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 5 out of 5 stars
Verified

I have been using USA medical for many items for a couple years, I have always had the best results and Jake has been there every time I have a question. I place a order and I know there will be no p... See more

Rated 5 out of 5 stars

I’ve been taking the Blood Pressure Ultra, Blood Sugar Ultra, Inositol, Magesium Glycinate, Multivitamin For Men, and the CBG + CBD oil. My blood sugar and blood pressure have been under control. I fe... See more

Company replied

Rated 5 out of 5 stars

I recently bought some of the products that USA Medical has to offer as apart of there buy 2 get one free sale. I purchased the ashwagandha and black pepper dietary supplements. I find myself more e... See more

Company replied

Rated 5 out of 5 stars

First we were let down due to Mother nature because our gel caps were melted together,but USA Medical sent 2 extra bottles and a bottle of oil just in case. Excellent customer service. They actually c... See more

Company replied


Company details

  1. #39 of 140 best companies in Vitamin and Supplements Store
  2. #18 of 66 best companies in Beauty Product Supplier
  3. #13 of 67 best companies in Fitness and Nutrition Service
  4. #6 of 45 best companies in Hair Product Store
  5. #15 of 22 best companies in Herbal Medicine Store
  6. #12 of 56 best companies in Weight Loss Service

Written by the company

USA Medical is your lab-certified partner for organic supplements. At USA Medical, we expertly combine the power of science & nature in our organic CBD Oil and CBG Oil products. Experience deeper sleep, more energy, and total relief from the best that nature offers you at USA Medical!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

369 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Rated 5 out of 5 stars
Verified

I have been using USA medical for many…

I have been using USA medical for many items for a couple years, I have always had the best results and Jake has been there every time I have a question. I place a order and I know there will be no problem. I look forward to being a USA Medical user for many more years.

Date of experience: May 27, 2025

Rated 4 out of 5 stars

The service offers solid guidance on…

The service offers solid guidance on fitness and nutrition, with knowledgeable staff who genuinely care. I appreciated the personalized approach, though there’s room for improvement in response times. Overall, a good experience!

Date of experience: April 15, 2025

Rated 4 out of 5 stars
Verified

Reliably and customer service are tops

Reliably and customer service are tops. There are auto generated messages that sometimes can be confusing. The latest example is I sent a message regarding a missing order ( since resolved) and received a “thanks for your order” message.

Date of experience: April 19, 2025

Rated 5 out of 5 stars
Verified

A Great Experience

Jake was great with explaining everything thoroughly and why each supplement he recommended was beneficial! I have been taking them for over a month now and have already noticed a difference! I definitely recommend USA Medical!

Date of experience: January 04, 2025

Rated 5 out of 5 stars

The USA Medical Family is awesome

The USA Medical Family is awesome. I first came across Jake on a TT live and I've been buying my vitamins and CBD & CBG ever since. I have even gotten phone calls from Jake to check on my progress with the items I buy, and I also have Leukemia and he has been very helpful discussing options with him. I look forward to this company getting the customers and recognition it deserves. Try them I promise you won't be disappointed!!!!

Date of experience: August 24, 2023

USA Medical logo

Reply from USA Medical

Thanks for the wonderful review, Kimberly! I’m so glad we connected through TikTok. It’s an honor to be a part of your healing journey! I’m always here for any questions or support you need. Your health is our priority, and I appreciate your trust in USA Medical!

Jake

Rated 5 out of 5 stars

I’m very happy with this small…

I’m very happy with this small business. The shipping is lightning fast. The customer service is like no other. Jake is personable, knowledgeable about each product and goes the extra mile. I usually get the CBG tincture and it is so good for the arthritis in my hands and also helps me wake up. I love this product and will continue to support this small business.

Date of experience: February 15, 2024

USA Medical logo

Reply from USA Medical

Thanks for the kind review, Shannon! I’m so glad the CBG tincture is helping with your arthritis and energy levels! It’s always a pleasure to go the extra mile for you, and I’m grateful for your continued support of our small business.

Jake

Rated 5 out of 5 stars

Fantastic Customer Service

I had a fantastic experience with USA Medical! My favorite part is their customer service, their customer service was top-notch, and the products are of excellent quality. I'll definitely be a returning customer.

Date of experience: June 27, 2024

USA Medical logo

Reply from USA Medical

Thanks for the awesome review! I’m so happy to hear you had a great experience with USA Medical, and I’m thrilled you enjoyed both the customer service and the products. Looking forward to having you as a returning customer!

Jake

Rated 5 out of 5 stars

First we were let down due to Mother…

First we were let down due to Mother nature because our gel caps were melted together,but USA Medical sent 2 extra bottles and a bottle of oil just in case. Excellent customer service. They actually care about customers.Please shop here.

Date of experience: July 12, 2024

USA Medical logo

Reply from USA Medical

Thanks for the great review, Al! I’m so glad we could make things right after the issue with the gel caps. Your health and satisfaction are our top priorities, and I’m always here if you need anything else. I truly appreciate your support of USA Medical!

Jake

Rated 5 out of 5 stars

Great quality and customer service

I’ve been taking their products for over a year. Most recently, the collagen supplement and I can really tell a difference. I love that they are focused on quality and that I can text Jake and he actually answers my questions.

Date of experience: July 22, 2024

USA Medical logo

Reply from USA Medical


Thanks for the thoughtful review, Stacey! I’m so glad to hear you’re enjoying the collagen supplement and noticing the difference. Your feedback means a lot, and I’m always here to answer any questions you have. I appreciate your trust in USA Medical!

Jake

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look