Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 5 out of 5 stars
Verified

This is my go to company for high molecular weight hyaluronic acid. Others either don't know or don't care to share the molecular weight of their product. I've been buying from SuperSmart USA for a... See more

Rated 5 out of 5 stars
Verified

The supplements I have purchased from Supersmart have helped me enormously. Their products are well-priced compared to other brands. My order of H. Pylori Fight Advanced Formula arrived yesterday. I h... See more

Rated 3 out of 5 stars
Verified

First purchase. Received my supplements promptly but the one that was on sale expires April 2025 and I received it March 22, 2025. I don't think that's appropriate. Why sell me something that will ex... See more

Company replied

Rated 5 out of 5 stars
Verified

The address correction app put in the incorrect address and I missed it when I hit the accept option. I noticed it when the order was already in route and called customer service to request that they... See more


Company details

  1. #72 of 140 best companies in Vitamin and Supplements Store
  2. #32 of 67 best companies in Fitness and Nutrition Service
  3. #65 of 102 best companies in Pharmacy

About SuperSmart USA

Written by the company

SuperSmart since 1992


SuperSmart is a pioneer in dietary and nutritional supplements for over 30 years. We offer an outstanding quality and choice of Gluten Free, Non-GMO, Additive Free, Soy Free, Nano Particules Free and Vegan Friendly products. Supersmart offers top and pharmaceutical quality products since 1992 in form of softgels, powder, capsules, tablets, and enteric coated pills. More than 400 SuperSmart products are made in GMP (Good Manufacturing Practices) & HACCP (Hazard Analysis & Critical Control Points) certified facilities. Our facilities are located in the EU and in the USA for products from all around the world.

Our guiding principles have remained the same for the past 30 years, we prioritize quality, safety, efficacy, and scientific validation.

SuperSmart USA

Written by the company

Innovation and Excellence since 1992!
At SuperSmart, we believe that customer satisfaction is paramount. That's why we prioritize the quality of our products above all else. If for any reason you're not completely satisfied with your purchase, you can rest easy knowing that we offer a no-questions-asked return policy. Whether you've changed your mind about a product or simply aren't seeing the results you were hoping for, you're free to return all or part of your order within one full year of receipt. Our goal is to make your experience with us as smooth and hassle-free as possible, so you can shop with confidence and peace of mind.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

947 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars
Verified

High Molecular Weight Hyaluronic Acid

This is my go to company for high molecular weight hyaluronic acid. Others either don't know or don't care to share the molecular weight of their product. I've been buying from SuperSmart USA for a long time and they offer consistent quality. A good company to work with as long as you can handle slightly longer shipping times.

Date of experience: June 15, 2025

Rated 1 out of 5 stars
Verified

I ordered product a couple of weeks ago…

I ordered product a couple of weeks ago and they never said they were out of stock. They charged me for product and I've never received it. I had to call them to check on status.

Date of experience: June 11, 2025

SuperSmart USA logo

Reply from SuperSmart USA

We regret that you were charged for a product that you have not received and that we did not notify you about its stock status. We appreciate you bringing this to our attention, and we will look into this issue.

Rated 5 out of 5 stars
Verified

Excellent!!

Excellent service. Super-fast shipping. High quality unique products!!

Date of experience: March 25, 2025

Rated 4 out of 5 stars
Verified

Good Prices

Hi! I’m very happy with the variety of your products, your sales and your prices. My emails come in French but I can understand them for the most part.

Date of experience: May 24, 2025

SuperSmart USA logo

Reply from SuperSmart USA

Hey Wendy, glad to hear you are happy with our products. Now I already fixed the emails in French to show in English. Sorry for the glitch. Let me know if you need anything else. Sincerely, Dania.

Rated 5 out of 5 stars
Verified

Great products and service

Great products and service

Date of experience: May 23, 2025

SuperSmart USA logo

Reply from SuperSmart USA

Brian thank you for your loyalty and time in writing this review. We appreciate you very much!

Rated 5 out of 5 stars
Verified

Great product

Great product. Gre a t customer service

Date of experience: March 12, 2025

SuperSmart USA logo

Reply from SuperSmart USA

Thanks Lorraine for your kind words. We appreciate your review and time.

Rated 5 out of 5 stars
Verified

Quality product delivered on time as…

Quality product delivered on time as promised. Reasonably priced too!

Date of experience: May 16, 2025

SuperSmart USA logo

Reply from SuperSmart USA

We're happy to hear that you received our quality product delivered on time and reasonably priced. Thank you for your positive feedback!

Rated 5 out of 5 stars
Verified

A company that cares for their customers.

You have real people to help place orders when I have online difficulties. You are a caring company and genuinely concerned about your customers.

Date of experience: May 17, 2025

SuperSmart USA logo

Reply from SuperSmart USA

Arthur thank you for your kind words. We appreciate you sharing your experience with our company.

Rated 5 out of 5 stars
Verified

Great experience

Very fast shipping

Date of experience: May 13, 2025

SuperSmart USA logo

Reply from SuperSmart USA

Heide we try our best to make sure our customers needs are met. Thank you for your time in sending this review. We appreciate it!

Rated 5 out of 5 stars
Verified

Product came quickly

Product came quickly. Beyond that, too soon to know if it will be effective in my use.

Date of experience: May 07, 2025

SuperSmart USA logo

Reply from SuperSmart USA

We're happy to hear that your product arrived quickly. We appreciate your feedback and hope it meets your needs!

Rated 5 out of 5 stars
Verified

quick delivery

Date of experience: April 28, 2025

SuperSmart USA logo

Reply from SuperSmart USA

We are glad to hear this Barbara. Thank you for the review!

Rated 5 out of 5 stars
Verified

Love this product

Love this product, works so well for my arthritis!

Date of experience: April 26, 2025

SuperSmart USA logo

Reply from SuperSmart USA

Hey Judy, we're so glad to hear our product helped you with your arthritis! Thank you for sharing your positive experience with us.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look