We have been purchasing the iDream 3 Head Massager for years and are very happy with its performance and reliability. Great product!
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While the product didn’t quite work out for my needs, I was genuinely impressed by how Breo handled the return. Their customer service was quick, understanding, and made the return process super easy... See more
Company replied
The compression gradually get stronger so it more relaxing, just 10 minutes using this helps me sleep better.
It's painful and very loud, making it far from relaxing. I reached out to the company for a return slip, but they keep responding with discount offers instead. Now they say I have to wait three weeks... See more
Company replied
Company details
- #94 of 132 best companies in Health and Beauty Shop
- #90 of 123 best companies in Online Marketplace
About Breo
Written by the company

Shop N5 mini Shop head massagers Shop eye massagers Shop neck massagers Shop scalp massagers Use code 23BFCM to get 25% off sitewide at Breo
About Breo
Breo is a brand founded in 2000, specializing in portable massagers for 23 years with more than 200 direct-sale stores in over 50 countries globally. Breo and its subsidiaries have a total of 769 domestic and foreign patents throughout the company development over the past 23 years. Breo launch new models and innovative concepts frequently with international design awards like Red Dot, Good Design Award, and IF design award, etc. Breo was listed in SSE-STAR market in July of 2021, as the first smart portable massager company.
Free 48-hour shipping on all US orders; 30-day money back guarantee; 1-year warranty; superior customer support.

Contact info
United States
- 1-866-546-3587
- support@breocare.com
- us.breo.com
Replied to 100% of negative reviews
Typically replies within 48 hours
Breo Premium Massager
The compression gradually get stronger so it more relaxing, just 10 minutes using this helps me sleep better.
Date of experience: July 08, 2025
Great company and product
We have been purchasing the iDream 3 Head Massager for years and are very happy with its performance and reliability. Great product!
Date of experience: July 07, 2025
⭐⭐⭐⭐⭐ 5/5
⭐⭐⭐⭐⭐ 5/5 – Great for Hand Pain and Daily Relaxation!
I’ve been using the Breo iPalm 520e for a little over a month now, and it’s honestly been a game changer for my hands. I type all day for work, and by the end of the day, my fingers and palms usually feel stiff and sore. This device has become part of my evening wind-down routine.
What I love:
The air pressure massage feels amazing—almost like a rhythmic squeeze and release that really loosens up tension.
The heat function is super soothing, especially on cold mornings or when my joints feel tight.
It's very easy to use. Just slip your hand in, press a button, and relax.
It’s also cordless, which I love. I just charge it every few days and keep it on my coffee table.
I like that you can adjust the intensity—when I started, I stuck with the lowest setting because the pressure was stronger than I expected. But now I use the medium one and it’s perfect.
A couple of small things:
There’s no display showing what pressure or heat level you’re on, which would be nice.
You do have to reposition your hand sometimes to get the pressure in the right spots, especially if you have smaller hands like mine.
But overall, this thing really works. My hands feel more relaxed and less achy. I even notice that I sleep better after using it. Totally worth the money if you deal with hand pain, arthritis, or just want a really good hand massage at home.
Would absolutely recommend it!
Date of experience: July 02, 2025

Reply from Breo
Great Customer Service Support
Although the scalp massager didn’t work for me, the customer service was excellent! Working with me to address any and all issues. I appreciate their promptness and attentiveness to the situation.
Date of experience: June 20, 2025

Reply from Breo
Excellent customer services and good…
Excellent customer services and good product! Easy to use and effective!
Date of experience: June 03, 2025

Reply from Breo
It is hurts and it is loud
It's painful and very loud, making it far from relaxing. I reached out to the company for a return slip, but they keep responding with discount offers instead. Now they say I have to wait three weeks for the return slip. Since the return policy is only 30 days, that would mean I'd miss the deadline to get my refund. This company feels like a scam!
Date of experience: June 01, 2025

Reply from Breo
Good Policy
While the product didn’t quite work out for my needs, I was genuinely impressed by how Breo handled the return. Their customer service was quick, understanding, and made the return process super easy — no hassle, no fees. It’s rare to find a company that stands by its customers even when things don’t go perfectly. I really appreciate that and would consider buying from them again based on the experience alone.
Date of experience: May 26, 2025

Reply from Breo
What is the app in UK please
What is the app in UK please. I can't find it
Date of experience: June 21, 2024

Reply from Breo
The head / helmet massager is a cool…
The head / helmet massager is a cool product that helps me relax and soothe aching muscles in my head and forehead. The Customer Service was very helpful. The piece is easy to use and stores nicely in my closet. Hi recommend the Breo iDream 5S if you are looking for some calming and relief from head tension.
Date of experience: May 02, 2025

Reply from Breo
Great quality massager brush
This is a great brush to help with relaxation. It is well made and sturdy. Customer service was prompt in their communication.
Date of experience: April 21, 2025

Reply from Breo
Great product! Great customer service!
The Breo scalp massager works wonderfully. Customer service is very helpful and responsive! They worked very quickly to resolve my issue and I highly recommend their service and products.
Date of experience: April 16, 2025

Reply from Breo
Breo IDream 5S Head Massager
I ordered the Breo IDream 5S Head Massager (the one that looks like a helmet). The delivery was super quick. The item came well packed and everything had a luxury feel.
The helmet itself is a very well made product.
I charged it for a few hours before I used it. I downloaded the Breo App and was able to connect this to the massager. In the app, you can control the amount of pressure and heat etc
The massager is quite quiet (can’t be heard in the next room). It has an adjustable piece at the back so you can make it looser or tighter.
Date of experience: April 15, 2025

Reply from Breo
I've been using the breo head massager…
I've been using the breo head massager for a month now and I love it. It's very relaxing and my hair looks better.
Date of experience: March 03, 2025

Reply from Breo
This product is sooo amazing
This product is sooo amazing. It makes your scalp feel really good during and after massaging. I am obsessed. I would recommend to everyone 100%
Date of experience: February 28, 2025

Reply from Breo
I have a seven year old hand injury
I have a seven year old hand injury, severing eight tendons and all three nerves.. I had the older corded model and used it daily for nerve relief. When it died, I was surprised to find an updated Brio model. It looks and feels the same. The jury is out to see if it performs as long and as well as the corded model, While I waited for the new model, I went back to the Tens unit, which has multiple wires and the relief is helpful, but not as good. Thank you for helpig relieve nerve pain!
Date of experience: February 27, 2025

Reply from Breo
Fabulous machine for hand compression…
Fabulous machine for hand compression especially when you have arthtitic issues
Date of experience: January 31, 2025

Reply from Breo
Everything is good so far easy to carry…
Everything is good so far easy to carry , Easy to use but only thing you need to improve adjustment settings like from eyes its press my nose if i tight on eyes it should be adjustable from all sides.
Date of experience: January 31, 2025

Reply from Breo
Best customer service!!
I wanted to take the time to express my gratitude of customer service that I have received. There was a few times of shipping delays through the holidays as expected but they maintained communication providing updates when requested. Communication and customer service these days are not heard of. I will continue to buy directly from this company in the future as a result of this!!!!
Date of experience: January 14, 2025

Reply from Breo
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