Ordered two customized posters ("Soccer Life Lessons") for my young two boys. They came exactly as ordered and as portrayed online. Customization included jersey color, number and name; hair style/c... See more
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This is a great concept, and one that will always be remembered by the players who receive it.
Everything about this experience was great! I thought it was so creative to be given the option to choose colors down to the tiniest detail! Really makes it even more personalized. Loved how you can... See more
Company replied
I made a mistake during the ordering process , i accidentally missed something and 100% my fault. I called not expecting anything but the way they handled the situation , the kindness and understandin... See more
Company replied
Company details
Written by the company
At Unitrophy, we focus on Art & Technology with the desire to assist our customer in finding the Unique Personalized Gifts for their beloved ones. We provide personalized poster, canvas with a wide variety of custom-made choices, from hairstyles, clothes, skin colors, quotes, and many more.
Contact info
1043 Garland Ave, 95126, San Jose, United States
- +1 (408) 877-3366
- support@unitrophy.com
- unitrophy.com
Hasn’t replied to negative reviews
This is a great concept
This is a great concept, and one that will always be remembered by the players who receive it.
Date of experience: March 18, 2025
Great present - my son loved it!
Great product, quick delivery & great communication. My son loves it! Already recommended to friends!
Date of experience: December 08, 2024
Awesome product and quick delivery
Awesome product and quick delivery. Great attention to detail. We all love the finished product. Thank you all
Date of experience: December 23, 2024
Great company to deal with
Great company to deal with. I made an error on my order and they fixed it for me. My daughter loved it.
Date of experience: November 06, 2024
Great experience.
I made a mistakeon my order. As soon as I noticed it I made contact. They told me to reorder and they would cancel my first order. I did as told and they immediatelydid as they said. I received the order and it was perfect. Great company to do business with.
Date of experience: November 12, 2024
Returning customer
This is the second time we’ve used UniTrophy and once again, we were blown away by the quality of the product and the fast shipping. Will definitely use again!
Date of experience: November 07, 2024
The products were wonderfully made, bad communication.
The products were wonderfully made.
I was disappointed in the amount of time it took to receive. Communication was not the greatest. I reached out two weeks after my order and they returned an email back immediately and at that time told me it was shipped the day before. Why does it seem it took me reaching out to the company for them to ship the order?
Date of experience: September 27, 2024
Came exactly as ordered and portrayed.
Ordered two customized posters ("Soccer Life Lessons") for my young two boys. They came exactly as ordered and as portrayed online. Customization included jersey color, number and name; hair style/color, skin color, etc. From behind, they both carry a good resemblance to my two boys.
For those complaining about framing, nowhere does Unitrophy say that the product comes framed. It comes nicely rolled up in a cardboard protected package. The printing seems good quality also.
Now I will take it to my local framing shop for simple framing and hanging. Very satisfied as these will be Christmas gifts come December.
Date of experience: October 09, 2024
Loved my picture
Date of experience: September 17, 2024
Was sent the wrong package
Was sent the wrong package. Have sent multiple emails and sms with no reply.
Did not receive what I ordered and now no contact. But glady send me emails trying to sell me more. Trying sending me what I paid for then we can talk.
Not a happy customer!!!!!!!!!!!!
Date of experience: August 23, 2024
took a little longer to get.
Date of experience: August 22, 2024
Buyer beware
Buyer beware. My husband ordered the football player. The personalization was correct but make no mistake this is a $7.99 poster with no frame. We were charged $52!!!! I could have done this at Walgreens. They will not refund because the item is correct and they do not care if you are unsatisfied. Garbage.
Date of experience: August 21, 2024
Delivery took a little longer than…
Delivery took a little longer than expected. But my son loves his hat
Date of experience: July 23, 2024
The poster was exactly as ordered
The poster was exactly as ordered - every detail was 100% accurate. It was a gift for my daughter and she loved it! I received the order within a reasonable timeframe. No complaints from me!
Date of experience: July 26, 2024
Nice print
Nice print, followed all modifications and colors look nice.We wrote “Love Mom & Dad” at the end but in the body of the text it said “I Hope” and I wish they caught it and changed to “we” since it’s from both of us.
Date of experience: July 23, 2024
Item showed up with the wrong color…
Item showed up with the wrong color hair in the picture, dark brown…my son has dirty blinde hair. All the other customizations were correct. I contacted the seller and they said I had to pay $25 to get the right one. It’s an oversized picture that cost me $35-$40 already. I stated that I don’t feel I should have to pay for anything because it was their fault not mine. They responding saying their system defaults to brown hair and I should have caught the issue….I changed the color during my customizations because I distinctly remember trying to pick the right shade/color.
They refused to send me the right print
Order from someone other than Unitrophy
Date of experience: July 23, 2024
Everything was great.
Date of experience: July 19, 2024
Exactly what I ordered
Exactly what I ordered. And fairly fast shipping.
Date of experience: July 05, 2024
Bordered this hat forcmy hubby who…
Bordered this hat forcmy hubby who loves to fish. He lived the gat! Thank you!
Date of experience: July 22, 2024
I had place an order more than a week…
I had place an order more than a week ago and payed extra to get it shipped quicker. Till today after making complaints of no recovering an update no one has reached out to me. Very very unprofessional.
Date of experience: July 16, 2024
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