United Settlement Reviews 3,410

TrustScore 4.5 out of 5

4.7

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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the company's commitment to helping them get out of debt and improve their financial situations. Many reviewers highlight the professionalism and dedication of the staff, who are described as knowledgeable, friendly, and helpful. Consumers feel well-informed throughout the process, with regular updates on negotiations and settlements. The service is also praised for being effective in settling debts and reducing financial worries. People value the company's understanding approach and willingness to work with them. The ability to communicate with the company and receive prompt answers to questions is another aspect that reviewers appreciate. The positive impact on credit scores is also noted by some reviewers. However, a minority of reviewers expressed concerns about the payment process.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars
Verified

I been busy with life and I was able to get papers sign and approved through email, I'm so happy it easy on my second pay off . It's very satisfying to be lowering my debt with this company totally re... See more

Rated 5 out of 5 stars
Redirected

White frankly, he was the most intelligent knowledgeable and friendly encounter. I’ve had with any debt consolidation company or any other loan company. He explained everything very, very clearly. It... See more

Company replied

Rated 5 out of 5 stars
Verified

United Settlement has been helping me take care of my debt for over 2 years now. Their professionalism and dedication to my various accounts is above and beyond. They always include my input and reach... See more

Company replied

Rated 4 out of 5 stars

They do a good job, but they have yet to tackle the largest creditor representing almost half of my debt. Once they do that I would expect to see a jump in my credit score and for sure give a 5 star... See more

Company replied


Company details

  1. #23 of 42 best companies in Debt Relief Service
  2. #94 of 207 best companies in Financial Consultant

About United Settlement

Written by the company

Our primary objective is to assist individuals with their debt-related challenges. To achieve this, we offer comprehensive financial advice and education, which frequently leads to a reduction in debt for those facing financial difficulties. Transparency, communication, and the utmost commitment to our clients are the cornerstones of our values. In line with these principles, we have developed a personalized portal for each client, where all progress is securely recorded and accessible. This emphasis on transparency and communication embodies our core values.


Furthermore, we prioritize the financial well-being of our clients by not charging any fees for personal debt until it has been successfully settled. We take pride in our team, as every member is licensed by the IAPDA (International Association of Professional Debt Arbitrators), showcasing our unwavering commitment to professionalism and expertise.


Maintaining an ethical approach to conducting business, guided by moral principles, is at the heart of our reputation. We believe that by upholding these values and standards, we can establish lasting trust with our clients and the wider community.


Thank you for considering us as your partner in overcoming debt and financial challenges. We are dedicated to providing you with the support, guidance, and ethical service you deserve.


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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Replied to 78% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

Stress free and accomplishing debt

I been busy with life and I was able to get papers sign and approved through email, I'm so happy it easy on my second pay off . It's very satisfying to be lowering my debt with this company totally recommend them to help with all stressful bill and the collectors.

Date of experience: July 02, 2025

Rated 5 out of 5 stars
Verified

The company works for you very hard

The hard work and that I'm almost done with the bills

Date of experience: July 01, 2025

United Settlement logo

Reply from United Settlement

Being almost done with your bills is a huge milestone, and we’re honored to support you to the finish line.

Rated 4 out of 5 stars
Verified

I have been asking for weeks about the…

I have been asking for weeks about the settlement with Bank of America credit card. They say it is not settled. You sent me an email saying it is settled

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Date of experience: July 01, 2025

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Reply from United Settlement

We’re sorry for the confusion and understand how frustrating this must be. We want to get this sorted out for you as quickly as possible. A member of our team will reach out directly to review your Bank of America account details and clarify the settlement status.

Rated 5 out of 5 stars
Verified

Everyone I talked to was more than…

Everyone I talked to was more than helpful thru this difficult time.

Date of experience: July 01, 2025

United Settlement logo

Reply from United Settlement

Thank you for sharing your experience! We’re so glad our team could be there to support you during this challenging time. Helping you through it means everything to us. If you ever need anything else, we’re just a call away!

Rated 5 out of 5 stars
Verified

Such a positive experience!

Since my first conversation with them until almost 9 months later they have been nothing but incredible. They are reputable, honest and full of integrity. They describe the process so thoroughly and their follow-up/communication is fantastic. Good luck on you journey!

Date of experience: July 03, 2025

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Reply from United Settlement

Thank you so much for your kind words and support! We’re truly honored to have walked this journey with you over the past 9 months. It means a lot to hear that our transparency, integrity, and communication made a difference. Your success is our priority, and we're cheering you on every step of the way. Wishing you continued progress and peace of mind ahead!

Rated 2 out of 5 stars
Verified

I can not get any answer when I ask…

I can not get any answer when I ask about my account, I talked to a lady July 3 and she could not give me an answer to my question. She said that my payments where $384.00,when I have been paying 816 for a long time. She tried to check on it and call me back. I have not heard anything. If this is not resolved in the next week, I will give this to my attorney.

Date of experience: July 03, 2025

Rated 5 out of 5 stars
Verified

You guy doing good help me get out my…

You guy doing good help me get out my det

Date of experience: July 03, 2025

United Settlement logo

Reply from United Settlement

Thank you! We're so glad to hear we're helping you move toward a debt-free future. Your progress means everything to us, and we're here to support you all the way!

Rated 4 out of 5 stars
Verified

The negotiations went well

The negotiations went well, very professional. It is a relief to get one of my debtors settled. Now on to the next.

Date of experience: July 01, 2025

United Settlement logo

Reply from United Settlement

Thank you for your feedback! We're glad to hear the negotiation process went smoothly and professionally. It’s always a great feeling to get a settlement finalized, and we’re excited to keep the momentum going as we tackle the next one together. We're here with you every step of the way!

Rated 5 out of 5 stars
Verified

United Settlement has been helping me…

United Settlement has been helping me take care of my debt for over 2 years now. Their professionalism and dedication to my various accounts is above and beyond. They always include my input and reached out for random courtesy calls to see how I am doing, with their services and diligence they offered has been a godsend.

Date of experience: July 01, 2025

United Settlement logo

Reply from United Settlement

Thank you so much for your heartfelt feedback and for being with us for over two years! We're truly honored to be part of your journey toward financial freedom. It means a lot to hear that our professionalism, dedication, and ongoing communication have made a difference. Your input and trust are invaluable to us, and we appreciate the opportunity to support you every step of the way.

Rated 5 out of 5 stars
Verified

The staf is very efficient and had…

The staf is very efficient and had worked fast on my case.
Thanks you all.

Date of experience: June 23, 2025

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Reply from United Settlement

Thank you for your kind words! We're so glad to hear that our team was efficient and able to move quickly on your case. Your trust means a lot to us, and we're grateful for the opportunity to support you.

Rated 5 out of 5 stars

I like the fact that I’m kept informed…

I like the fact that I’m kept informed about the negotiations as well as when the account is finally paid off.

Date of experience: July 01, 2025

United Settlement logo

Reply from United Settlement

We truly appreciate your feedback! Keeping you informed throughout the negotiation process and celebrating each account payoff with you is a core part of what we do. Transparency and communication are key, and we're glad to know that's been your experience with us.

Rated 5 out of 5 stars

United Settlement has been game changer…

United Settlement has been game changer to getting my credit back on track from being scammed! I recommend their services and value the team (Angel / Vin) that supports me through the steps of recovery!

Date of experience: July 01, 2025

United Settlement logo

Reply from United Settlement

Thank you so much for your kind words and recommendation! We're thrilled to hear that United Settlement has been able to support you on your journey to financial recovery. Angel and Vin will be especially grateful to know their efforts have made a positive impact.

Rated 5 out of 5 stars
Verified

Strongly with the result of the agent and the final result

I am totally satisfied with the Agent who help me and with the final result.. your help is excellent

Date of experience: June 26, 2025

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Reply from United Settlement

Thank you so much for your kind words! We're thrilled to hear that you're totally satisfied with both the support from our agent and the final result. It means a lot to know our help made a positive difference. We're always here if you need anything in the future!

Rated 4 out of 5 stars

Good Job United Settlement

They do a good job, but they have yet to tackle the largest creditor representing almost half of my debt. Once they do that I would expect to see a jump in my credit score and for sure give a 5 star rating. They stay in constant communication with me and I see my credit score improving.

Date of experience: June 30, 2025

United Settlement logo

Reply from United Settlement

Thank you for your thoughtful review and for recognizing the work we've done so far. We're glad to hear you're seeing improvements in your credit score and appreciate the acknowledgment of our communication efforts. We understand the importance of addressing your largest creditor and want you to know that we're actively working toward that goal. Your continued patience and trust mean a lot to us, and we're committed to earning that 5-star rating.

Rated 5 out of 5 stars
Verified

She was very precise and a pleasure to…

She was very precise and a pleasure to work with

Date of experience: June 26, 2025

United Settlement logo

Reply from United Settlement

Thank you for your kind words! We're thrilled to hear that your experience was positive. We're here if you need anything moving forward!

Rated 4 out of 5 stars
Verified

Communication seems to have fallen off…

Communication seems to have fallen off since the first 2 months.

Date of experience: June 26, 2025

United Settlement logo

Reply from United Settlement

Thank you for sharing your feedback. We’re glad to have had a strong start, but we’re sorry to hear that communication hasn’t remained consistent. Your experience is very important to us, and we’re committed to improving.

Rated 5 out of 5 stars
Redirected

Frankly excellent

White frankly, he was the most intelligent knowledgeable and friendly encounter. I’ve had with any debt consolidation company or any other loan company. He explained everything very, very clearly. It was very, very polite and unfortunately, we were headed in two different directions but if I ever need you or to know somebody that does you will certainly get read Referred. I thank you very much.

Date of experience: June 30, 2025

United Settlement logo

Reply from United Settlement

Thank you so much for your kind words and thoughtful feedback. We're truly glad to hear that your experience with our team member was clear, informative, and respectful. While we may have headed in different directions this time, we genuinely appreciate your willingness to refer others and keep us in mind for the future.

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