Verified
Very impressed by this company and their product. Purchased a strap for my Ultra 2. Excellent quality. Really well packaged, it all feels high end. Shipping process from US was relatively quick and ha... See more
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
Review summary
Based on reviews, created with AI
See what reviewers are saying
Verified
Tolerances a little weak - the milanese band didn't properly attach into the watch and costs the same as a genuine Apple band when you can get ones that work fine on AliExpress for 12$. The titaniu... See more
Verified
Purchase and delivery process went smoothly. I like the fact that product overview and assembly instructions are available on Youtube. This titanium band from Ultra Supply Co looks really nice at the... See more
Verified
Ordered from Europe with no shipping charges, received in almost a fortnight 😉. Beautiful item in attractive packaging. Customer service available and friendly, I got an answer very quickly when I a... See more
Company details
- #32 of 66 best companies in Computer Accessories Store
Written by the company
We design bands and accessories for the Apple Watch Ultra including Titanium bands, leather bracelets and screen protectors
Contact info
PO Box 51493, 02205, Boston, United States
- support@ultrasupplyco.com
- ultrasupplyco.com
4.7
Excellent
230 reviews
Replied to 50% of negative reviews
Typically replies within 1 week
Verified
Replacement band
Gave me a refurbished replacement band that looks brand new!
Date of experience: June 16, 2025
Verified
Quickly sent me the parts to make my…
Quickly sent me the parts to make my watch whole again. Thank you for the expedient and friendly service.
Date of experience: June 16, 2025
Verified
Titanium strap for Apple Ultra 2
Very impressed by this company and their product. Purchased a strap for my Ultra 2. Excellent quality. Really well packaged, it all feels high end. Shipping process from US was relatively quick and hassle free. No “extra” import duties to pay after its arrival in Heathrow. I checked Shein & Temu beforehand for their straps but Ultra’s product is far superior. I Would buy from this company again without hesitation.
Date of experience: June 12, 2025
Verified
Perfect fit Samsung Ultra watch
My husband was so happy to get this for his new Samsung Ultra watch. So far after a few weeks, he still loves it and has no complaints.
Date of experience: June 07, 2025
Reply from Ultra Supply Co.
Glad your husband loves his new band for his Samsung Galaxy Watch Ultra! We have more bands coming in the future
Verified
Customer service was great
Customer service was great. They stand behind their product. Handled my warranty claim fast, and hassle free. Overall great experience.
Date of experience: May 23, 2025
Reply from Ultra Supply Co.
Glad we were able to help!
Verified
Reply from Ultra Supply Co.
Glad we were able to take care of that for you!
Verified
Verified
I’m loving the band and yes the color…
I’m loving the band and yes the color match the watch and the DLC coating definitely works I would definitely buy from them again.
Date of experience: May 07, 2025
Verified
Very good quality
Very good quality. Clasp could be a little better.
Date of experience: April 28, 2025
Verified
Ordered from Europe with no shipping…
Ordered from Europe with no shipping charges, received in almost a fortnight 😉. Beautiful item in attractive packaging. Customer service available and friendly, I got an answer very quickly when I asked about delivery times.
Date of experience: April 12, 2025
Verified
Great quality titanium band with great…
Great quality titanium band with great warranty! They replaced my band with no issues!
Date of experience: March 27, 2025
Verified
Verified
Had a slight issue with the connector…
Had a slight issue with the connector not staying in place, reached out to their customer service - they got back to me immediately and took care of my issues, great company will be purchasing more bands from them in the future
Date of experience: February 27, 2025
Verified
Strap was ok
Date of experience: February 24, 2025
Verified
The watch band is very nice
The watch band is very nice. I had a small problem with a buckle pin and the company addressed my email within hours and sent me a replacement. Very pleased with my experience.
Date of experience: February 20, 2025
Verified
A really nice piece
A really nice piece, matched my watch perfectly and very comfortable.
Date of experience: February 10, 2025
Verified
Satisfied
Fast delivery. Really love my new band it matches the color of my apple watch ultra. Highly recommend it will not disappoint
Date of experience: January 31, 2025
Verified
Great customer support and warranty.
Date of experience: January 22, 2025
Verified
Great product with great service!
Date of experience: January 18, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.