I haven’t received my products yet, but I’m already excited to share my amazing experience with the ULTIMEA Customer Support Team! About a week ago, I ordered a Poseidon D70 soundbar and... See more
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I purchased the Ultimea Poseidon D60 sound system, and let me tell you, this is one amazing compact sound system. Crystal clear vocals, great overall surround audio for music and movies. The small sub... See more
Company replied
I bought an Apollo P40 and after 8 months it has died and just won’t turn on. I have tried to contact Ultimea which has taken ages to get any reply. I even tried their email and messenger. Eventua... See more
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I bought projector Apollo P40 in March 2024 and then also a soundbar Poseidon D80 in December 2024 and I cannot say a bad word about them. I watched Diuna and several other movies in my basement o... See more
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Company details
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🌟 The Experience You Crave 🌲 Planet Environmentalism 💌 support@ultimea.com 🎬 Tag us #ultimea
Contact info
9804 Crescent Center, Unit 604, 91730, Rancho Cucamonga, CA, United States
- 1 888-598-8875
- ultimeaoffice@gmail.com
- ultimea.com
3.6
Average
91 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
Exceptional Customer Service You Can Trust
I haven’t received my products yet, but I’m already excited to share my amazing experience with the ULTIMEA Customer Support Team!
About a week ago, I ordered a Poseidon D70 soundbar and a pair of stands. However, shortly after my order had shipped, I changed my mind and decided I’d prefer the Nova S90 soundbar instead.
I reached out to ULTIMEA’s customer support team—hesitant at first—but to my surprise, they handled everything with incredible efficiency and kindness. They sent me a prepaid return label even before I received the original items!
Once the package arrived, the return process couldn’t have been easier—just attach the label and hand it back to the same postal carrier.
Even more impressively, after I sent them a screenshot confirming the payment of the price difference, they shipped the Nova S90 right away—without even waiting for the return to reach them. That level of trust and responsiveness is truly rare.
Kudos to the ULTIMEA team for such outstanding service.
In short, you can always shop with confidence at ULTIMEA!
Date of experience: July 03, 2025
Reply from Ultimea
Dear Customer,
Thank you so much for your wonderful feedback! We’re thrilled to hear about your positive experience with the ULTIMEA Customer Support Team.
At ULTIMEA, we always strive to provide fast, caring, and trustworthy service, and it’s great to know that our efforts made your exchange process smooth and hassle-free. Your kind words truly motivate us to keep improving and delivering the best for our customers.
We’re excited for you to receive your Nova S90 soundbar and hope it brings you amazing sound quality and enjoyment. If you need any further assistance, please don’t hesitate to reach out.
Thanks again for choosing ULTIMEA and for sharing your experience!
Best regards,
ULTIMEA Customer Support Team
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FLAWLESS CUSTOMER SERVICE!
After several months of normal functioning, I had some difficulty with my Ultimea Poseidon D80 speakers. When I turned them on, they came on at maximum volume and could not be adjusted, which made them unusable and frightened my small dog. I contacted Ultimea not knowing what to expect.
THE FOLLOWING IS A REVIEW LARGELY BASED UPON EMAILS DEMONSTRATING ULTIMEA'S COMMITMENT TO EXCELLENCE:
When I initially emailed the company, I received detailed instructions regarding the necessary information to submit in order for Ultimea to review my claim. The instructions were clear and easy to follow:
Within 24 hours of submitting the necessary information, I received the following email from customer support:
"Thank you for providing all the documents and details related to your Amazon order, as well as the information from your soundbar. We sincerely apologize for any inconvenience this situation has caused.
"To assist you further, could you please share a short video that demonstrates the issue you are experiencing with the soundbar? This will help our technical team accurately identify the problem. Since your product is still under warranty, once we confirm the issue, we will be happy to arrange a replacement for you.
"Thank you for giving us the opportunity to make this right. If you have any other questions or need additional assistance, please let us know.
"Excellence in Every Interaction! If anything falls short, please feel free to reach out – we’re here to ensure your satisfaction. 😊
Warm regards..."
I replied with information which was requested (a description of the problem) and
notified customer support that I preferred not to make a video for fear of frightening my dog. Within 24 hours, I received the following email:
"Thank you for your detailed explanation, and we sincerely appreciate your efforts in performing the factory reset. Since the issue still persists, it appears that there may be a hardware problem—likely with the volume control chip or the mainboard.
"We understand your concern about not wanting to record a video due to your dog. We completely respect that and want to assure you that your description is more than helpful.Your order is still within the warranty period, so we’d be happy to offer you a replacement.
"We have already submitted the request for your return label, and it should be sent to your email within the next 72 hours. After we receive the faulty Poseidon D80, we’ll promptly ship out the new replacement unit.
"We truly hope this solution works for you and meets your expectations. We’re here to make things right and ensure you have a positive experience with our product and service.
Warm regards..."
I also received the following:
"We will keep you updated as soon as your return label is ready and throughout the replacement process. If you have any further questions or need additional support at any point, please feel free to reach out to us.
"Thank you again for your understanding.
We are grateful for the opportunity to assist you.
"Please kindly attach the return label to the package and send the faulty Poseidon D80 back to us. Once we receive it, we will immediately send you a brand-new replacement.
"If you no longer have the original packaging, no worries — please use any appropriately sized box to safely pack the soundbar
"Also, please don’t forget to let me know once the return has been sent out so I can promptly follow up with the logistics and make sure your replacement unit is shipped to you as quickly as possible."
Within several days of shipping the speakers back, I received a brand-new replacement set which works perfectly.
ULTIMEA REPLIED TO EVERY EMAIL I SENT WITHIN 24 HOURS, AND ALMOST ALWAYS OVERNIGHT. NOT ONCE DID I NEED TO WRITE A FOLLOW-UP EMAIL. IN 50+ YEARS AS A CONSUMER, ULTIMEA HAS THE MOST EXTRAORDINARY CUSTOMER SERVICE THAT I HAVE EVER EXPERIENCED.
Further, each representative with whom I dealt without exception demonstrated professionalism, knowledge, patience, and understanding, making what could have been a potentially-arduous process into a simple and pleasant one. I cannot praise my experience with Ultimea enough.
Date of experience: June 30, 2025
Reply from Ultimea
Dear Customer,
Thank you so much for taking the time to share your detailed and heartfelt review. We are truly honored by your kind words and deeply appreciate your recognition of our team’s efforts and commitment to providing excellent customer service.
We understand how frustrating it can be when a product does not perform as expected, and we are glad that we were able to resolve the issue to your satisfaction promptly. Your patience and cooperation made the process smoother, and your feedback inspires us to continue improving our products and services.
It is especially rewarding to know that our responsiveness and professionalism stood out during your experience. At ULTIMEA, we strive to ensure every customer feels heard and supported, and your story is a wonderful example of this mission in action.
If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We’re here for you!
Thank you again for your trust and support.
Warmest regards,
Customer Support | ULTIMEA
I bought an Apollo P40 and after 8 months it’s broken
I bought an Apollo P40 and after 8 months it has died and just won’t turn on. I have tried to contact Ultimea which has taken ages to get any reply. I even tried their email and messenger. Eventually someone replied saying it’s out of warranty and I’ll need to pay to get it replaced. I questioned this knowing when I bought it and still haven’t heard back. It’s frustrating from a company like this who I have bought soundbars off to just feel like your second rate.
I have given them invoices and videos of not working.
Customer services are shocking.
Date of experience: June 24, 2025
Reply from Ultimea
Dear Customer,
We are truly sorry for the inconvenience and frustration you’ve experienced—it pains us to hear that you felt let down, especially after having supported our brand in the past.
We understand how upsetting it is when a product fails, and communication feels slow or unclear. That’s not the experience we ever want our customers to have. We sincerely apologize for the delay in our response and any confusion caused around the warranty policy.
After reviewing your case, if your Apollo P40 was purchased within the one-year warranty period, we will absolutely honor it. We deeply appreciate you sharing your proof of purchase and the video—it helps us move faster in finding a proper solution for you. Our team has now re-checked your information and will follow up with you directly to resolve this quickly and fairly.
Your feedback is important to us, and we take it seriously. We are working to improve both our support response times and service quality. Thank you for your patience—and for giving us the opportunity to make this right.
Warm regards,
ULTIMEA Customer Support Team
Great quality
Really good quality sound is amazing better than my old LG surround i had very satisfied would definitely recommend
Date of experience: June 06, 2025
Reply from Ultimea
Dear Customer,
Thank you so much for your kind words and support! We're thrilled to hear that you're enjoying the sound quality and that it's exceeded your expectations compared to your old LG system. Your recommendation means a lot to us. If you ever need anything, we’re always here to help!
Warm regards,
ULTIMEA Customer Support Team
I am an actual customer my projector…
I am an actual customer my projector has some issues and we had other issues with shipping but they were great upgraded my projector for the inconvenience these other bad reviews honestly can't be true this is absolutely the best customer service I've dealt with warning they may take a little bit to reply but they will and they will make sure you are a happy customer in this day and age customer service that cares is rare I will be buying again
Date of experience: June 18, 2025
Reply from Ultimea
Dear Customer,
Thank you so much for your thoughtful feedback! We're truly grateful for your patience and understanding throughout the process. It means a lot to hear that our efforts made a difference and that you're happy with the upgraded projector. We know how important real support is, and we’re committed to doing right by our customers—even if it sometimes takes a little longer. Your trust and kind words inspire us to keep improving. We look forward to serving you again in the future!
Warm regards,
ULTIMEA Customer Support Team
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Software problems and terrible sound
Purchased the Nova 50 and few weeks after purchase the product stopped working. It would play all sound through the subwoofer and not through the bar.
Only way to fix it was to keep resetting it to factory defaults.
I don't know who is UATing your software but they are terrible.
Would never buy from this company again.
Please if your reading this don't make the same mistake as me and waste your money.
An don't fall for the copy and paste responses they seem to be replying to everyone with.
Date of experience: June 14, 2025
Reply from Ultimea
Dear Customer,
We're truly sorry to hear about your experience with the Nova S50, and we deeply regret the frustration and inconvenience this has caused you.
Your feedback regarding the sound issue and repeated need to reset the system is being taken very seriously. We understand how disappointing it is to purchase a product with high expectations, only to run into technical problems shortly after. This is not the experience we want for any of our customers.
We also want to sincerely apologize if our previous responses came across as generic — that is never our intention. Every piece of feedback matters to us, and we continuously share these concerns with our product and software development teams to improve both our devices and user experience. In this case, your input has already been forwarded directly to our quality and firmware teams for urgent review.
We would still love a chance to make this right for you. If you're open to it, please contact us at support@ultimea.com with your order details, and we’ll personally follow up to offer a solution — whether that’s a replacement, refund, or further troubleshooting.
Thank you again for your honest review. We’re listening, and we are committed to doing better.
Warm regards,
Ultimea Customer Experience Team
Apollo S60
Avoid at all cost!
Product is poor. Sound is shocking and tin like Poor volume control.
Customer service non existent.
Still waiting refund after 5 months.
DO NOT BELIEVE THE POSITIVE REVIEWS.
Please note! I constantly receive messages from ultimea stating how sorry they are, but my complaint is never resolved.
Currently waiting for a return label… despite confirming my details 4 times!!
Date of experience: December 16, 2024
Reply from Ultimea
Dear Customer,
We’re truly sorry to hear about your experience — this is certainly not the level of product quality or service we aim to deliver, and we sincerely apologize for the frustration you've faced.
Please know that we take your feedback seriously. If you’re still waiting on a refund after 5 months, that is absolutely unacceptable, and we’d like to investigate and resolve it immediately. Could you kindly contact us directly at support@ultimea.com with your order number so we can look into this as a priority?
We understand your disappointment with the sound quality as well, and we’d be grateful for the chance to make things right — whether that’s through a refund, replacement, or another solution that works best for you.
Thank you again for bringing this to our attention. We genuinely care about our customers and are committed to improving both our products and service experience.
Warm regards,
ULTIMEA
Ultimea Provides Great Support and Products
I purchased the Ultimea Poseidon D60 sound system, and let me tell you, this is one amazing compact sound system. Crystal clear vocals, great overall surround audio for music and movies. The small subwoofer can fit anywhere around the room and provides a significant amount of bass, and the fact that the unit connects wirelessly to the front speaker adds to the amazingness of it. I also love the fact that it comes with an app that you can handle most of the settings with. I can't recommend enough for the price and quality. Top it all of with top notch support!
Date of experience: May 18, 2025
Reply from Ultimea
Hi,
Thank you so much for your feedback!
We’re truly delighted to hear that you’re enjoying your Poseidon D60 sound system — especially the crystal-clear vocals, immersive surround sound, and the convenience of the wireless subwoofer and app controls. It means a lot to us to know that our product and support have met your expectations.
Your satisfaction is our top priority, and your kind words motivate us to keep doing our best. If you ever need assistance or have questions in the future, don’t hesitate to reach out — we’re always here for you.
Warm regards,
ULTIMEA
After lots of research and listening to…
After lots of research and listening to different soundbars, I decided with this one and made the right choice.
Love the sound from this Ultimea - POSEIDON D80 DOLBY ATMOS . I like the directional sound and being able to control it through my phone.
It has high quality products and this smart sound bar is no exception. In the box comes the sound bar, a power supply cable, an EARC, hdmi cable, an optical cable, a remote control and a quick start guide. Everything comes nicely packaged and protected.
Connecting the Smart Soundbar is quite simple, it can be connected via EARC OR HDMI or optical cable directly to the TV and also via Bluetooth. It is recommended to download the Ultimea app to get the most out of the device. The app gives access to configure the Smart Soundbar in different aspects, from equalization, management of Ultimea devices connected to the same app, sound settings, etc. The remote control that already comes with its battery installed is compact but has the essentials to control the soundbar easily. Something I can recommend is to download the user manual from the app and learn a little more about the features and functions of this Smart Soundbar.
Date of experience: March 06, 2025
Reply from Ultimea
Dear Customer,
Words can't express how elated we are to receive your glowing five - star review! We're over the moon to learn that, after extensive research and comparing various soundbars, you chose our Ultimea - POSEIDON D80 DOLBY ATMOS and feel it was the perfect decision. Your satisfaction is the ultimate validation of our efforts, and we're truly honored.
It brings us immense joy to hear that you love the rich, immersive sound our soundbar delivers, especially the directional audio that creates a cinematic experience right in your own home. And we're thrilled that the convenience of controlling it via your phone has enhanced your overall enjoyment.
We take great pride in the quality of our products, and we're glad that the comprehensive package, including all the essential cables, the intuitive remote, and the quick start guide, met your expectations. Ensuring that every component is well - packaged and protected is a top priority for us, so it's wonderful to know we got it right.
Making the setup process as seamless as possible is one of our goals, and we're happy that you found the multiple connection options straightforward. The Ultimea app is designed to unlock the full potential of the soundbar, and we're delighted that you discovered its powerful features for customizing the sound to your preferences. Your tip about downloading the user manual from the app is incredibly valuable, and we're sure it will be helpful to other customers as well.
Once again, thank you from the bottom of our hearts for taking the time to share your experience and for your unwavering support. We're committed to continuing to provide you with exceptional products and service. If you ever have any questions, need assistance, or want to explore more of our offerings, please don't hesitate to reach out. Here's to many more amazing audio experiences together!
Best regards,
ULTIMEA Customer Service
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Fantastic cinematic soundbar
Fantastic soundbar and speakers and at a great price too. Our TV lounge is now like a cinema and our friends love the experience when they visit us. A great product and fast delivery
Date of experience: April 23, 2025
Reply from Ultimea
Dear Customer,
Your feedback has truly made our day! We're absolutely thrilled to hear that our soundbar and speakers have transformed your TV lounge into a cinematic haven and earned the admiration of your friends. It's comments like yours that remind us why we're so passionate about what we do.
We take great pride in offering high - quality products at accessible prices, and it's incredibly rewarding to know that we've exceeded your expectations. Your kind words about the product and our fast delivery mean the world to our entire team. Every member of our staff works hard to ensure that our customers receive top - notch products and service, and your review is the best validation of our efforts.
Thank you so much for taking the time to share your experience with us and for choosing our products. We hope you continue to enjoy countless movie nights and gatherings with your loved ones, surrounded by the immersive sound our equipment provides. If there's ever anything else we can do for you, whether it's product tips, additional purchases, or just a friendly chat, please don't hesitate to reach out.
Best regards,
ULTIMEA Customer Service
4 orders, no problems whatsoever
I have made four purchases all in all now and am absolutely happy.
Good and fast communication, awesome products. Thus a good experience all in all.
Date of experience: April 21, 2025
Reply from Ultimea
Dear Customer,
Wow! Your kind words have truly made our day, and we couldn't be happier to hear that you've had such an outstanding experience with us across all four of your purchases! Your satisfaction is the ultimate goal we strive for, and your feedback means the world to our entire team.
We take great pride in maintaining open, efficient communication and delivering products that exceed expectations. Knowing that we've achieved this with you fills us with a deep sense of accomplishment. It's customers like you who inspire us to keep raising the bar and improving in every aspect of our service.
Whether you're looking for more amazing products in the future or have any questions or suggestions, please don't hesitate to reach out. We're here for you and can't wait to continue providing you with top - notch experiences.
Once again, thank you from the bottom of our hearts for your support and for taking the time to share your positive thoughts. Here's to many more wonderful collaborations!
Best regards,
ULTIMEA Customer Service
No sense of urgency from the support team
I bought the D80 few months ago. I had quite a few issues with it to work the way I wanted. Getting a response from support was difficult. I had to call and email numerous times to hear back.
I returned the item and have been wanting to know when to expect my replacement device. If I don’t ask there is no communication on when I can expect replacement.
Date of experience: April 11, 2025
Reply from Ultimea
Dear Glodi,
We sincerely thank you for taking the time to share your feedback and apologize for the inconvenience you encountered in after-sales service.
Regarding the delayed response issue you mentioned, we frankly admit that due to the sudden surge in service volume recently, there has been a lag in the processing of work orders, which is indeed not in line with our usual service standards. We are particularly grateful for your patient communication and cooperation in returns regarding the D80 product issues.
We have currently taken the following improvement measures: urgently expand the customer service team and optimize the work order priority system to ensure that return/exchange requests are responded to within 24 hours.
Establish an active update mechanism, and synchronize the exchange progress with customers every 48 hours in the future.
Your replacement order has been upgraded to expedited processing, and we will inform you of the logistics tracking information by email after the logistics system is updated.
We value your trust and look forward to the opportunity to regain your recognition through improved services.
Best regards,
ULTIMEA Customer Service
Aura a60 is exactly what I expected
Aura a60 is exactly what I expected.
Enjoying the sound of Dolby Atmos.
App is very simple to use
Date of experience: January 15, 2025
Reply from Ultimea
Dear Andrei,
Thank you for your wonderful feedback! We're thrilled to hear that the Aura A60 has met your expectations and that you're enjoying the immersive Dolby Atmos experience. It's great to know you find the app simple and user-friendly too!
Your satisfaction is our top priority, and we're so glad the A60 is delivering the premium audio experience we designed it for. Keep enjoying those crystal-clear sounds!
Best regards,
ULTIMEA Customer Service
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Great sound for the price
Great sound for the price. Setup was easy. I'm satisfied with the product
Date of experience: April 02, 2025
Reply from Ultimea
Dear Jerry,
Thank you for choosing our product! We're delighted to hear that you're satisfied with the sound quality and found the setup process easy. Your positive experience means everything to us!
Enjoy your audio experience to the fullest!
Best regards,
ULTIMEA Customer Service
Something went wrong and I wanted to…
Something went wrong and I wanted to cancel my order. I have tried to call, chat and sending emails without any result to contact anyone to cancel the order and explain why.
I wanted a d80 but it was sudden a D60 that popped up in the chart and I saw that after the payment.
I dislike the fact that you can't reach out to a person .. I am still waiting for an answer... but I feel they will not respond and just send it to be send back... My score -10 for communication and service
Got a part of the money back, not the total amount... So score is now -100. I would say, don't order anything with them, the service sucks!!!!! If you have a problem, they don't solve the whole problem... I still have paid about.almost 10 euro to much for nothing!!!!
So don't order here!!! If you want service you will be screwed!!!@
You haven't paid the total.amount... I have 9 euro and some cents less as I have paid...So don't order here!!!!
Date of experience: March 24, 2025
Reply from Ultimea
Dear Jos Thomassen,
Thank you for sharing your experience, and we apologize for the inconvenience you encountered during the cancellation process. We have successfully canceled your order and arranged a full refund.
We understand your anxiety due to the communication delay. Due to the limited staff of the customer service team, the response time may be slightly delayed, but please rest assured that we have processed it as soon as we receive your request. At the same time, we have also provided you with further solutions via email, please check and review it in time.
We would like to confirm that the full amount of your order has been refunded. To provide further clarity, we’ve also sent you a screenshot showing the successful refund. It appears there may have been some confusion regarding the refund amount. We suspect that the discrepancy could be related to the currency exchange, as our website processes payments in USD. If you paid in EUR, the payment platform might have charged additional transaction fees, which are beyond our control. Please note that the refund is also processed by the payment platform, so we recommend reaching out to them directly to inquire about any additional charges or discrepancies.
We truly appreciate your patience and understanding as we strive to improve our service. Please rest assured that we take your concerns seriously, and we are committed to resolving any issues to your satisfaction. Should you have any further questions or need assistance, we are more than happy to help.
Thank you for giving us the opportunity to address this, and we hope to have the chance to serve you better in the future.
Best regards,
ULTIMEA Customer Service
Excellent service and products
I bought projector Apollo P40 in March 2024 and then also a soundbar Poseidon D80 in December 2024 and I cannot say a bad word about them. I watched Diuna and several other movies in my basement on 150" projector screen and it felt like in cinema (even better).
I recommend Ultimea to everyone <3
Right now we also use it for playing games and it's real fun :)
Date of experience: December 20, 2024
Reply from Ultimea
Dear Customer,
Thank you so much for your kind words and continued support! We're thrilled to hear that you're enjoying both the Apollo P40 projector and the Poseidon D80 soundbar. It’s great to know that watching movies like Diuna on your 150" screen has been such an immersive experience—and even better than the cinema! 😊
We're also happy to hear that it's adding fun to your gaming sessions as well. Your recommendation means a lot to us, and we look forward to bringing even more joy to your home entertainment. If you ever need anything, we’re here for you. Thanks again! 🎉
Best regards,
ULTIMEA Customer Service
Ultimate performance from Ultimea
An very amazing Soundbar from Ultimea. Gives you a good feeling, a good sound quality for the price you paid. i recommend it :D
Poseidon D80 Dolby Atmos Soundbar
Date of experience: November 20, 2024
Reply from Ultimea
Hello Ibrahim,
We're thrilled to hear that you're enjoying the Ultimate performance of the Ultimea Poseidon D80 Dolby Atmos Soundbar. It's great to know that it delivers amazing sound quality and gives you a good feeling for the price you paid. Your recommendation means a lot to us! Enjoy your audio experience! 😊
Best regards,
ULTIMEA Customer Service
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The Sound system was delivered faster…
The Sound system was delivered faster than expected and works as promised.
Date of experience: November 30, 2024
Reply from Ultimea
Dear Customer,
Glad to hear the sound system arrived ahead of time and is performing as expected! Enjoy your new setup!
Best regards,
ULTIMEA Customer Service
Poseidon D80 and speaker stands
My Poseidon D80 powerful 460 Watt 7.1 sound system has great features. I also bought another pair of speaker stands in addition to the first pair in the bundle with the system+speakers. So I have put each of the 4 satellite surround speakers on his own stand. The stands are very well made and securely fix the speakers with also screws. Before buying be sure you are selecting the correct stand for your system satellite speakers. Among the accessories there are plentiful super convenient velcro bands. I used them to take wires folded and attached to the stands. The assembly of system and stands is fast and easy. Great sound and very powerful bass which has also become stronger with the update to the firmware of the system which is done via Ultimea app. The Ultimea app which connects to system via bluetooth requires to do an account (different from the web account done on Ultimea web site if one buys directly on the site). The remote control is very clear and useful. There are many modes and ways to personalize sound. In the app it is also possible to tune more things, for example the time for automatic turning off to for ex. one hour (default for me was 48 hours). In the app there is also a matrix with many points to configure sounds. This systems well deserves 5 stars.
Date of experience: March 02, 2025
Reply from Ultimea
Dear Customer,
Thank you for sharing your experience with the Poseidon D80 sound system and speaker stands.
It's great to hear that the 460 Watt 7.1 system, combined with the additional speaker stands, has worked out so well for your setup. The stands sound solid and secure, and the convenience of the velcro bands to manage cables is a nice touch. The assembly process seems straightforward, and the system’s performance, especially with the firmware update via the Ultimea app, sounds impressive. The additional customization options in the app, including sound tuning and automatic shut-off timing, really show how flexible the system is.
It’s wonderful that you’re enjoying the sound quality, power, and ease of use!
Best regards,
ULTIMEA Customer Service
Ultimea 7.1 with atmos
The surroundsound7.1 I bought has fantastic sound easy to setup and for the price is fantastic would recommend this company 100% and will do business with them in the future.
Date of experience: January 13, 2025
Reply from Ultimea
Dear Ddark,
Thanks for sharing your experience! We're glad to hear that the setup was easy and that you're enjoying the sound quality. Your recommendation means a lot, and we look forward to doing business with you again in the future!
Best regards,
ULTIMEA Customer Service
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